Music administration and management software system

P.D. Green made this Freedom of Information request to Kirklees Borough Council

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The request was successful.

Dear Kirklees Borough Council,

Please can you provide the following information;

1) The provider and name of the Music administration and management software system used by your Music Service?

2) Confirm whether the system is installed on-premise, cloud-hosted or cloud-based?

3) Confirm the number of licensed users broken down as follows;
a. admin staff
b. management staff
c. music teachers
d. pupils
e. guardians

4) The annual cost of the system broken down as follows if applicable;
a. annual maintenance
b. hosting costs

5) The contract start and end date?

Yours faithfully,

P.D. Green

Freedom Info, Kirklees Borough Council

Dear Sir/Madam,

Thank you for your request dated today's date and I regret to inform you that P.D. is not a valid name for the purposes of Section 8(1) of the Freedom of Information Act 2000.

Section 8(1) of the FOIA sets out the requirements of a valid request for information and says that a request must, amongst other things, "state the name of the applicant and an address for correspondence". The ICO has issued guidance on what is an acceptable name and states that the use of the phrase "the name of the applicant" in section 8(1) (b) indicates that the real name of the applicant should be used when requesting information.

See the ICO’s guidance document Recognising a Request made under the FoI Act (Section 8) paragraphs 14 onwards, particularly paragraph 25. In order for your request to comply with this requirement, I would be grateful if you could provide your full name.

The Information Commissioner considers that a relatively informal approach is appropriate and therefore title and or first name with a surname satisfies the requirement for provision of a real name, as does the use by a female applicant of her maiden name. The prime consideration is whether enough of a person's full name has been provided to give a reasonable indication of that person's identity.

In the circumstances and, in order that I can process your request, can you please provide me with your surname.

If you should require any further information or assistance, please contact my office.

I look forward to hearing from you in due course.

If you are not content with the handling of your request, you have the right to ask for an internal review. Requests for internal reviews should be addressed to the Monitoring Officer, 1st Floor, Civic Centre 3, Market Street, Huddersfield HD1 2EY. Alternatively, you can send an email to: [email address].

Please remember to quote the five-digit reference number above in any future communications.

If you are not content with the outcome of any review you have the right under section 50 of the 2000 Act to apply to the Information Commissioner for a decision as to whether your request for information has been dealt with in accordance with the requirements of the Act. The Information Commissioner’s website is at www.ico.org.uk and gives more information about the role and duties of the Commissioner. The ICO telephone helpline on 0303 123 1113 or 01625 545745 is available between 9am and 5pm, Monday to Friday.

Kind regards,

Brad Sakaria-Flynn
Information Governance

Civic Centre III | Market Street | Huddersfield | HD1 2EY
Tel: 01484 221000 (voice activated switchboard – please ask for Brad Sakaria-Flynn)
Email: [email address]

For more information about how we deal with your personal data, please see www.kirklees.gov.uk/privacy

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Dear Freedom Info,

My FOI request relating to Music administration and management software system, has not been responded to as required by law. Please can you confirm that you have received my request and tell me when you are going to respond?

Yours sincerely,

Paul Green

Freedom Info, Kirklees Borough Council

Re: 27755 - Music administration and management software system

Dear Paul Green,

I confirm receipt of your information request and that we are dealing with this and will respond to you in due course.

The Freedom of Information Act 2000 and Environmental Information Regulations 2004 allow up to 20 working days for responding to information requests.

If you are not content with the handling of your request, you have the right to ask for an internal review. Requests for internal reviews should be addressed to the Monitoring Officer, 1st Floor, Civic Centre 3, Market Street, Huddersfield HD1 2EY. Alternatively, you can send an email to: [email address].

Please remember to quote the five-digit reference number above in any future communications.

If you are not content with the outcome of any review you have the right under section 50 of the 2000 Act to apply to the Information Commissioner for a decision as to whether your request for information has been dealt with in accordance with the requirements of the Act. The Information Commissioner’s website is at www.ico.org.uk and gives more information about the role and duties of the Commissioner. The ICO telephone helpline on 0303 123 1113 or 01625 545745 is available between 9am and 5pm, Monday to Friday.

Kind regards,

Brad Sakaria-Flynn (He/Him)
Information Governance

Civic Centre III | Market Street | Huddersfield | HD1 2EY
Tel: 01484 221000 (voice activated switchboard – please ask for Brad Sakaria-Flynn)
Email: [email address]

For more information about how we deal with your personal data, please see www.kirklees.gov.uk/privacy

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Freedom Info, Kirklees Borough Council

Re: 27755 - Music administration and management software system

 

Dear Paul Green,

 

I am writing in response to your request dated Wednesday 26^th January
2022.  This has been dealt with under the Freedom of Information Act 2000.

 

May I first of all apologise for the delay in responding to your request.

 

You asked for the following information:

 

1) The provider and name of the Music administration and management
software system used by your Music Service?

 

2) Confirm whether the system is installed on-premise, cloud-hosted or
cloud-based?

 

3) Confirm the number of licensed users broken down as follows;

a. admin staff

b. management staff

c. music teachers

d. pupils

e. guardians

 

4) The annual cost of the system broken down as follows if applicable;

a. annual maintenance

b. hosting costs

 

5) The contract start and end date?

 

The Council’s response to your specific questions is set out below:

 

This information is not held by the Council; Kirklees Council does not
have an internal music service.

 

If you are not content with the handling of your request, you have the
right to ask for an internal review.  Requests for internal reviews should
be submitted within 2 months of the date of receipt of the response to
your original request and should be addressed to the Monitoring Officer,
1^st Floor, Civic Centre 3, Market Street, Huddersfield HD1 2EY. 
Alternatively, you can send an email to:
[1][email address]. 

 

Please remember to quote the reference number above in any future
communications.

 

If you are not content with the outcome of any review you have the right
under section 50 of the 2000 Act to apply to the Information Commissioner
for a decision as to whether your request for information has been dealt
with in accordance with the requirements of the Act.  The Information
Commissioner’s website is at [2]www.ico.org.uk and gives more information
about the role and duties of the Commissioner.  The ICO telephone helpline
on 0303 123 1113 or 01625 545745 is available between 9am and 5pm, Monday
to Friday.

 

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