Municipal waste collections information

DPatrick made this Freedom of Information request to Highland Council as part of a batch sent to 89 authorities

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The request was successful.

Dear Highland Council,

Under the Freedom of Information Act 2000, I kindly request the following information in the context of domestic waste bin/sack collection services, as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?

2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.

3. Which of the IT systems below do you use for the management of day to day municipal bin collections:
a. Yotta
b. Bartec Collective
c. AMCS Clear
d. Whitespace/Powersuite
e. Contender/Swift Datapro/Agile
f. Selected Interventions / Echo
g. Core (Suez)
h. Webaspx
i. Microsoft Excel or similar
j. No IT system
k. Other: [please name]

4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?

5. Please provide contact information for the service manager responsible for waste collections.

I would like to thank you in advance for your help with this.

Yours faithfully,

Mr D Patrick

Highland Council

Case Ref: HC0226-7012  
Dear Mr Patrick, 
We acknowledge receipt of your request for information under the
FOI legislation received on 09/03/2020.
Subject: 
Municipal waste collections information
Request Detail:
Under the Freedom of Information Act 2000, I kindly request the following
information in the context of domestic waste bin/sack collection services,
as opposed to trade/commercial collections or waste disposal. 1. Are you
currently in a partnership with other councils for waste IT system
operations or procurement? If in a partnership please name the partner
councils? 2. Do you currently operate waste services (collections)
directly, or through a waste contractor such as Biffa, Suez or Veolia. If
through a contractor, please name them. 3. Which of the IT systems below
do you use for the management of day to day municipal bin collections: a.
Yotta b. Bartec Collective c. AMCS Clear d. Whitespace/Powersuite e.
Contender/Swift Datapro/Agile f. Selected Interventions / Echo g. Core
(Suez) h. Webaspx i. Microsoft Excel or similar j. No IT system k. Other:
[please name] 4. When is your current contract for the IT system OR
outsourced waste contract for waste collections management due to expire?
5. Please provide contact information for the service manager responsible
for waste collections.
The Highland Council will endeavour to respond within the legislative time
scale of 20 working days from date of receipt unless further clarification
of your request is required.
Further information on response times can be found at:
[1]http://www.itspublicknowledge.info/YourR...
Yours Sincerely,
The Highland Council
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Unless related to the business of The Highland Council, the views or
opinions expressed within this e-mail are those of the sender and do not
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nor does this e-mail form part of any contract unless so stated.
Mura h-eil na beachdan a tha air an cur an cèill sa phost-d seo a'
buntainn ri gnothachas Chomhairle na Gàidhealtachd, 's ann leis an neach
fhèin a chuir air falbh e a tha iad, is chan eil iad an-còmhnaidh a'
riochdachadh beachdan na Comhairle, no buidhnean buntainneach, agus chan
eil am post-d seo na phàirt de chunnradh sam bith mura h-eil sin air
innse.

Listening * Open * Valuing * Improving * Supporting * Partnering * Delivering
Èisteachd * Fosgailte * Luach * Leasachadh * Taic * Com-pàirteachas *
Lìbhrigeadh

References

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1. http://www.itspublicknowledge.info/YourR...

Community Services - Headquarters, Highland Council

Dear D Patrick,

 

Request for information under the Freedom of Information (Scotland) Act
2002

 

With regard to your request for information – Waste Collection

 

Question

 1. Are you currently in a partnership with other councils for waste IT
system operations or procurement? If in a partnership please name the
partner councils?
 2. Do you currently operate waste services (collections) directly, or
through a waste contractor such as Biffa, Suez or Veolia. If through a
contractor, please name them.
 3. Which of the IT systems below do you use for the management of day to
day municipal bin collections:

 a. Yotta
 b. Bartec Collective
 c. AMCS Clear
 d. Whitespace/Powersuite
 e. Contender/Swift Datapro/Agile
 f. Selected Interventions / Echo
 g. Core (Suez)
 h. Webaspx
 i. Microsoft Excel or similar
 j. No IT system
 k. Other: [please name]

 4. When is your current contract for the IT system OR outsourced waste
contract for waste collections management due to expire?
 5. Please provide contact information for the service manager responsible
for waste collections.

 

Answer

 1. The Highland Council has a joint Commercial & Procurement Shared
Services partnership with Aberdeen City and Aberdeenshire Councils but
we have not engaged in any joint IT system operations so far.
 2. We operate our own in-house collection services and provide
sub-contractor services in commercial waste collections for others
such as Biffa or Veolia in areas where they do not have capacity to
provide a service.
 3. We have recently purchased Webaspx to optimise current collection
rounds.  Microsoft Excel is used extensively to manage all functions
within the waste management team.
 4. We have a three year license with Webaspx.
 5. Staff within the waste management team can be contacted through our
Service Centre on 01349 886603

 

Under Section 20 of the Freedom of Information (Scotland) Act 2002 you
have the right to request that the Highland Council reviews any aspect of
how it has dealt with your request. This requirement for review should be
put in writing to the Freedom of Information Officer, Chief Executive’s
Office, Glenurquhart Road, Inverness IV3 5NX, within 40 working days of
receipt of this letter. The request should include details of the
information requested and the aspects of the Highland Council’s response
which you are not satisfied with.

 

If you are subsequently dissatisfied with the outcome of the Council's
review, you have the right to appeal to the Scottish Information
Commissioner under Section 47 of the Act, within six months of receiving
the Council's review response.

 

Further guidance on information request reviews and right to appeal can be
found on the Scottish Information Commissioner website at
[1]www.itspublicknowledge.info.

 

Yours sincerely,

 

Nina Dempsey

On behalf of Waste Management Officer (Strategy)

Unless related to the business of The Highland Council, the views or
opinions expressed within this e-mail are those of the sender and do not
necessarily reflect those of The Highland Council, or associated bodies,
nor does this e-mail form part of any contract unless so stated.
Mura h-eil na beachdan a tha air an cur an cèill sa phost-d seo a'
buntainn ri gnothachas Chomhairle na Gàidhealtachd, 's ann leis an neach
fhèin a chuir air falbh e a tha iad, is chan eil iad an-còmhnaidh a'
riochdachadh beachdan na Comhairle, no buidhnean buntainneach, agus chan
eil am post-d seo na phàirt de chunnradh sam bith mura h-eil sin air
innse.

Listening * Open * Valuing * Improving * Supporting * Partnering * Delivering
Èisteachd * Fosgailte * Luach * Leasachadh * Taic * Com-pàirteachas *
Lìbhrigeadh

References

Visible links
1. http://www.itspublicknowledge.info/