Thank you for your recent request for information from the Isle of
Anglesey County Council.

In accordance with the Freedom of Information Act 2000 and the
Environmental Information Regulations 2004, we aim to respond to your
request within 20 working days.   In some instances we may be unable to
achieve this deadline, in which case we will advise you of the likely
timescale within which the response will be provided.

Please be aware that the Council may take longer to respond  due to staff
shortages and the Council’s response to Coronavirus. Thank you for your
understanding.

Beryl Jones

Swyddog Gwybodaeth Corfforaethol a Chwynion – Cyngor Sir Ynys Môn

Corporate Information and Complaints Officer  - Isle of Anglesey County
Council

[1]cymraeg_ysgrifennwch

show quoted sections

Dear Sir,

I refer to your Freedom of Information request dated the 6^th May, 2020.

Please find below the Authority’s response to your requests:-

Under the Freedom of Information Act 2000, I kindly request the following
information in the context of domestic waste bin/sack collection services,
as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT
system operations or procurement? If in a partnership please name the
partner councils? NO

2. Do you currently operate waste services (collections) directly, or
through a waste contractor such as Biffa, Suez or Veolia. If through a
contractor, please name them. BIFFA MUNICIPAL

3. Which of the IT systems below do you use for the management of day to
day municipal bin collections:

a. Yotta

b. Bartec Collective

c. AMCS Clear

d. Whitespace/Powersuite

e. Contender/Swift Datapro/Agile

f. Selected Interventions / Echo

g. Core (Suez)

h. Webaspx

i. Microsoft Excel or similar

j. No IT system

k. Other: [please name]

Response: ABIVUS CRM

4. When is your current contract for the IT system OR outsourced waste
contract for waste collections management due to expire? NO CONTRACT WITH
THE WASTE MANAGEMENT SECTION

5. Please provide contact information for the service manager responsible
for waste collections. [1][email address]

If you are dissatisfied with any aspect of this response to your request
for information, and / or the decision made to withhold information, you
may ask for an internal review.  Please address your correspondence to the
Customer Care Officer, Legal Services, Council Offices, Llangefni, Ynys
Môn LL77 7TW (e-mail: [2][email address]). The Council is not
obligated to undertake internal reviews which do not satisfy the
requirements of the Code of Practice issued under section 45 of the
Freedom of Information Act 2000. Your request for an internal review will
be considered in accordance with the Code and you will be informed of the
Council’s decision as soon as possible.

If you are not content with the outcome of any internal review you have
the right to apply directly to the Information Commissioner, Wycliffe
House, Water Lane, Wilmslow SK9 5AF.  Please note that the Information
Commissioner is likely to expect internal review procedures to have been
exhausted before beginning his investigation

Yours faithfully,

Helen Jeffery

Swyddog Gofal Cwsmer / Customer Care Officer

Priffyrdd, Gwastraff ac Eiddo / Highways, Waste and Property

Cyngor Sir Ynys Môn / Isle of Anglesey County Council

LLANGEFNI

Ynys Môn / Anglesey

LL77 7TW

Rhif Ffôn /Tel. No:  (01248) 752356

E-bost/E-mail: [3][email address]

[4]Dilynwch ni ar Twitter / [5]Darganfyddwch ni ar Facebook

[6]Follow us on Twitter / [7]Find us on Facebook

Mae'r neges e-bost hon a'r ffeiliau a drosglwyddyd ynghlwm gyda hi yn
gyfrinachol ac efallai bod breintiau cyfreithiol ynghlwm wrthynt. Yr unig
berson sydd 'r hawl i'w darllen, eu copio a'u defnyddio yw'r person y
bwriadwyd eu gyrru nhw ato. Petaech wedi derbyn y neges e-bost hon mewn
camgymeriad yna, os gwelwch yn dda, rhowch wybod i'r Rheolwr Systemau yn
syth gan ddefnyddio'r manylion isod, a pheidiwch datgelu na chopio'r
cynnwys i neb arall.

Mae cynnwys y neges e-bost hon yn cynrychioli sylwadau'r gyrrwr yn unig ac
nid o angenrheidrwydd yn cynrychioli sylwadau Cyngor Sir Ynys Mon. Mae
Cyngor Sir Ynys Mon yn cadw a diogelu ei hawliau i fonitro yr holl
negeseuon e-bost trwy ei rwydweithiau mewnol ac allanol.

Croeso i chi ddelio gyda’r Cyngor yn Gymraeg neu’n Saesneg. Cewch yr un
safon o wasanaeth yn y ddwy iaith.

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