Municipal waste collections information

The request was successful.

Dear Tunbridge Wells Borough Council,
Under the Freedom of Information Act 2000, I kindly request the following information in the context of domestic waste bin/sack collection services, as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?

2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.

3. Which of the IT systems below do you use for the management of day to day municipal bin collections:
a. Yotta
b. Bartec Collective
c. AMCS Clear
d. Whitespace/Powersuite
e. Contender/Swift Datapro/Agile
f. Selected Interventions / Echo
g. Core (Suez)
h. Webaspx
i. Microsoft Excel or similar
j. No IT system
k. Other: [please name]
Response:

4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?

5. Please provide contact information for the service manager responsible for waste collections.

I would like to thank you in advance for your help with this.

Yours faithfully,

Mr David Patrick

FOI (TWBC), Tunbridge Wells Borough Council

3 Attachments

Dear Mr Patrick,

Acknowledgement

Our Ref: EIR F08813

Thank you for your recent email which we are handling in accordance with
the Environmental Information Regulations 2004. I acknowledge receipt and
confirm that we will respond within 20 working days from the date of
receipt; by no later than 10^th April 2020.

In the meantime, if you have any further queries regarding our Information
Regulations procedures please contact the team on 01892 554077 or via
e-mail to [1][Tunbridge Wells Borough Council request email].

 

Yours sincerely

 

 

 

Katherine Reynolds

Corporate Governance Assistant

 

T: 01892 554478

E: [2][email address]

Town Hall, Royal Tunbridge Wells, Kent, TN1 1RS

 

[3]www.tunbridgewells.gov.uk   

This e-mail is confidential and intended solely for the use of the individual to whom it is addressed. Any views or opinions presented are solely those of the author and do not necessarily represent those of Tunbridge Wells Borough Council. If you are not the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited.

If you have received this e-mail in error please notify Tunbridge Wells Borough Council on telephone +44 (0)1892 526121 or e-mail to [email address].

References

Visible links
1. mailto:[Tunbridge Wells Borough Council request email]
2. mailto:[email address]
3. http://www.tunbridgewells.gov.uk/

FOI (TWBC), Tunbridge Wells Borough Council

3 Attachments

Dear Mr Patrick,

Re: EIR F08813

Thank you for your Freedom of Information request.

Please find below the response to your recent request. The information has
been provided by our Waste and Streetscene Team.

Your request:

Under the Freedom of Information Act 2000, I kindly request the following
information in the context of domestic waste bin/sack collection services,
as opposed to trade/commercial collections or waste disposal.

 

1.       Are you currently in a partnership with other councils for waste
IT system operations or procurement? If in a partnership please name the
partner councils?

 

South West Kent Partnership – Tonbridge & Malling Borough Council

 

2.       Do you currently operate waste services (collections) directly,
or through a waste contractor such as Biffa, Suez or Veolia. If through a
contractor, please name them.

 

               Urbaser

 

3. Which of the IT systems below do you use for the management of day to
day municipal bin collections:

                               

                                d. Whitespace/Powersuite

               

Response:

 

4         When is your current contract for the IT system OR outsourced
waste contract for waste collections management due to expire?

 

               2027

 

 

5. Please provide contact information for the service manager responsible
for waste collections.

 

    Paul Shipley.   [1][email address]

I hope this information is helpful and if there is anything further I can
help with please contact me on 01892 554077 or via email to
[2][Tunbridge Wells Borough Council request email] 

If you are dissatisfied with the information provided or the way in which
we have dealt with your request, you can request a review.   Please write
to Patricia Narebor, Head of Legal Partnership and Monitoring Officer at
the Town Hall, Royal Tunbridge Wells, Kent, TN1 1RS or via e-mail to
[3][email address]  requesting a review of the
decision.

We will aim to deal with your request within 20 working days. If you
remain dissatisfied following our review, you can then appeal to the
Information Commissioner.

 

Yours sincerely

 

 

 

Katherine Reynolds

Corporate Governance Assistant

 

T: 01892 554478

E: [4][email address]

Town Hall, Royal Tunbridge Wells, Kent, TN1 1RS

 

[5]www.tunbridgewells.gov.uk   

 

 

This e-mail is confidential and intended solely for the use of the individual to whom it is addressed. Any views or opinions presented are solely those of the author and do not necessarily represent those of Tunbridge Wells Borough Council. If you are not the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited.

If you have received this e-mail in error please notify Tunbridge Wells Borough Council on telephone +44 (0)1892 526121 or e-mail to [email address].

References

Visible links
1. mailto:[email address]
2. mailto:[Tunbridge Wells Borough Council request email]
3. mailto:[email address]
4. mailto:[email address]
5. http://www.tunbridgewells.gov.uk/