Municipal waste collections information

DPatrick made this Freedom of Information request to Tendring District Council as part of a batch sent to 97 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Tendring District Council,
Under the Freedom of Information Act 2000, I kindly request the following information in the context of domestic waste bin/sack collection services, as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?

2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.

3. Which of the IT systems below do you use for the management of day to day municipal bin collections:
a. Yotta
b. Bartec Collective
c. AMCS Clear
d. Whitespace/Powersuite
e. Contender/Swift Datapro/Agile
f. Selected Interventions / Echo
g. Core (Suez)
h. Webaspx
i. Microsoft Excel or similar
j. No IT system
k. Other: [please name]
Response.....

4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?

5. Please provide contact information for the service manager responsible for waste collections.

I would like to thank you in advance for your help with this.

Yours faithfully,

Mr David Patrick

Corporate Information Manager, Tendring District Council

Dear David,

 

Thank you for your request for information regarding municipal waste
collections information, which was received on 13/03/2020. I can confirm
that your enquiry is receiving attention.

 

In accordance with the provisions of the Freedom of Information Act 2000
you should receive a comprehensive reply to your request within 20 working
days from receipt of your enquiry.

 

The Council’s current activities and up to date changes to our service
delivery can be found on our website at
[1]https://www.tendringdc.gov.uk/coronavirus

 

During the pandemic please be advised that our limited resources may have
been diverted away from compliance or information governance work in order
to deal with emerging high priority activities.  Therefore we thank you
for your understanding and assure you that we will continue to respond to
information requests as quickly as we are able.  The Information
Commissioners Office (ICO) has also published information on their website
[2]www.ico.org.uk.

 

In certain circumstances, a fee may be payable for determining, locating,
retrieving and extracting information and/or the cost for disbursements
such as photocopying and postage. If this applies, a Fees Notice will be
issued to you with details of any costs involved in advance and you will
be required to pay this before I can proceed to deal with your request.

 

Further information about your rights is also available from the
Information Commissioner at: Information Commissioner's Office, Wycliffe
House, Water Lane, Wilmslow SK9 5AF Telephone: 0303 123 1113,
[3]www.ico.gov.uk.

 

 

 

Kind regards,

 

Charlene Haynes
On behalf of Corporate Information Manager

Corporate Services

Tendring District Council

 

Phone: 01255 686063
E-mail: [4][Tendring District Council request email] 

[5]www.tendringdc.gov.uk

Tendring District Council, Town Hall, Station Road, Clacton-on-Sea, Essex
CO15 1SE

 

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Corporate Information Manager, Tendring District Council

Dear David,

 

Further to your request for information regarding municipal waste
collections information, which was received on 13/03/2020, please see
below the answers to your enquiry.

 

1. Are you currently in a partnership with other councils for waste IT
system operations or procurement? If in a partnership please name the
partner councils?  No

 

2. Do you currently operate waste services (collections) directly, or
through a waste contractor such as Biffa, Suez or Veolia. If through a
contractor, please name them. Veolia

 

3. Which of the IT systems below do you use for the management of day to
day municipal bin collections:

                                a. Yotta

                                b. Bartec Collective

                                c. AMCS Clear

                                d. Whitespace/Powersuite

                                e. Contender/Swift Datapro/Agile

                                f. Selected Interventions / Echo

                                g. Core (Suez)

                                h. Webaspx

                                i. Microsoft Excel or similar

                                j. No IT system

                                k. Other: [please name]

Response..... No I.T system. Uniform IDOX is used to report missed bin
collections only and is used as an administrative tool only.

 

4. When is your current contract for the IT system OR outsourced waste
contract for waste collections management due to expire? IDOX Uniform
which is used as an administrative tool only 31/03/2020, Waste contract
February 2026

 

5. Please provide contact information for the service manager responsible
for waste collections. Jonathan Hamlet, [1][email address]

 

 

I hope this information is of assistance to you.

 

The Council’s current activities and up to date changes to our service
delivery can be found on our website at
[2]https://www.tendringdc.gov.uk/coronavirus

 

During the pandemic please be advised that our limited resources may have
been diverted away from compliance or information governance work in order
to deal with emerging high priority activities.  Therefore we thank you
for your understanding and assure you that we will continue to respond to
information requests as quickly as we are able.  The Information
Commissioners Office (ICO) has also published information on their website
[3]www.ico.org.uk.

 

However if you feel that the Council has failed to deal with your request
for information correctly you can request that the matter is reviewed. 
Requests for internal reviews should be sent to
[4][email address] .  Alternatively, you can post a
request for an internal review to Mrs L Trembath, Corporate Services, Town
Hall, Station Road, Clacton-on-Sea, Essex CO15 1SE.  Further details of
this procedure can be obtained from all Council offices or from our
website ([5]www.tendringdc.gov.uk ).

 

If you are not content with the outcome of the internal review you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at:

 

FOI Compliance Team (complaints), Information Commissioner's Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

 

Further information about your rights is also available from the
Information Commissioner at: Information Commissioner's Office, Wycliffe
House, Water Lane, Wilmslow SK9 5AF Telephone: 0303 123 1113,
[6]www.ico.gov.uk .

 

If you have any other queries about this matter then please contact the
Corporate Information Manager at [7][email address]
.

 

 

Kind regards,

 

Charlene Haynes
On behalf of Corporate Information Manager

Corporate Services

Tendring District Council

 

Phone: 01255 686063
E-mail: [8][Tendring District Council request email] 

[9]www.tendringdc.gov.uk

Tendring District Council, Town Hall, Station Road, Clacton-on-Sea, Essex
CO15 1SE

 

 

 

 

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