Our ref: FOI 23 90

 

Good Afternoon Toby,

 

Thank you for your request for information in relation to
Multi-functional print devices and Software.

 

We received your request on 14^th July 2023 and we are dealing with it
under the terms of the Freedom of Information Act 2000. We will supply you
with our findings as soon as possible, on or before 11^th August 2023.

 

If you have any queries regarding this request, please contact me
directly, quoting the reference number above.

 

Kind regards

 

Deborah Lowe

Information Governance Officer

Dorset & Wiltshire Fire & Rescue Service

Five Rivers Health & Wellbeing Centre

Hulse Road | Salisbury | SP1 3NR

01722 691315

dwfire.org.uk

@DWFireRescue

Internet e-mail is not to be regarded as a secure means of communication.
Dorset & Wiltshire Fire and Rescue Service monitors all Internet e-mail
activity and content. This communication and any files transmitted with it
is intended for the person(s) to whom it is addressed and may be
confidential, legally privileged and protected in law. Unauthorised use,
disclosure, copying or distribution is prohibited. Please notify the
sender if received in error then delete it from your system. Opinions
expressed in this communication may not be official policy. Whilst every
effort is made to carefully choose websites that we may provide links to,
Dorset & Wiltshire Fire and Rescue Service cannot guarantee the standards
of these sites. Virus Disclaimer: Dorset & Wiltshire Fire and Rescue
Service takes all reasonable steps to ensure electronic communications are
protected from virus infection but cannot accept any liability for any
loss or damage sustained as a result of software viruses. Intended
recipients are responsible for carrying out virus checking as is necessary
before opening any attachments.

FOI 23 90

 

Good Morning Toby,

 

Further to your request of 14^th July 2023, which we have treated as a
Freedom of Information request, please find below our response to the
information you requested.

 

Query and Response:

1. What services are included in the contract(s)? (e.g. printing vs
scanning etc) Multi-Function Devices are used for printing and scanning.

2. Which supplier is delivering them? (If in-house, please confirm or if
multiple provider please identify them) Kyocera

3. How many contracts does this entail and what's the award value for
each?  Under the terms of the Act, a request for information can be
refused where one or more exemptions listed in the Act apply. In this case
we are claiming the following exemptions to the information that you have
requested:

 

“Information accessible by other means” in Section 21 of the Act.
Information relating to the value of the contract can be found using the
following link:

[1]https://in-tendhost.co.uk/blpd2/aspx/Con...

 

4. When do these contracts expire and do they have any extensions?  Under
the terms of the Act, a request for information can be refused where one
or more exemptions listed in the Act apply. In this case we are claiming
the following exemptions to the information that you have requested:

 

“Information accessible by other means” in Section 21 of the Act.
Information relating to the contract’s expiry date can be found using the
following link:

[2]https://in-tendhost.co.uk/blpd2/aspx/Con...

 5. What is the annual volumetric data (split by Annual Mono and Annual
Colour print)? Print BW 314,710, Print Colour 132,884, Copy 108,7776

6. What is the total number of devices supplied? 68 devices 

7. What Managed Print Service software solution do you use? N/A

8. How many Mono MFDs and Colour MFDs do you have? All MFDs in the current
contract can print in Mono or Colour.

9. What document management solution do you use? All document storage is
within SharePoint or local file shares.

10. What High Volume printing devices do you use? N/A

11. Were any framework agreements used to procure the goods/services? If
so, which ones?  All procurement is carried out in accordance with the
Public Sector procurement procedures through authorised frameworks and any
contact with suppliers is made through this route via PIN notices and
subsequent tender requests.

 

Information on our procurement processes can be found on our web
site: [3]https://www.dwfire.org.uk/about-us/our-c....             

If you have any procurement questions and queries please contact our
procurement team using the following email
address: [4][email address]

12. Any documentation you can provide me with, e.g. the order form?
Contract details available to the public are available through the In-tend
website, by using the following link:
[5]https://in-tendhost.co.uk/blpd2/aspx/Con... these can then
be filtered by customer (Dorset & Wiltshire Fire and Rescue Service) .

13. What department is managing the contract and who's the decision-maker?
ICT is responsible for managing the contract.  Our Head of ICT,  Fiona
Kiernan-Tatem is the decision maker.  These details are not to be used for
the purposes of direct marketing, as per the UK GDPR Article 21, which
affords individuals the right to object to such marketing.

 

14. How many Adobe Acrobat (standard, professional and reader) licenses do
you have?

With regard to Q14, the following is our current set-up: 

 

Every laptop or PC has Reader installed as part of the build as its free.
We have approximately 800 PC's & laptops.

Professional Licence - Qty 8 Annual cost £2,820 perpetual till out of
support in July 2025 then they will be moved across to the Enterprise
version.

Adobe Enterprise - Qty 34  Annual cost £3,250.40 Renewal Date 5 April 2026

Creative Cloud Enterprise Qty 8  Annual cost £6,355.60 Renewal date 5
April 2026

Creative Cloud Enterprise single APP £215.20 Renewal date 5 April 2026

 

As we are now subscription based this can change monthly as we add or
remove users.

 

15. What is the annual cost? Please see question 14 above for the answer
to this question.

 

16. When is the renewal date? Please see question 14 above for the answer
to this question.

 

17. Who is responsible for the contract?

ICT is responsible for managing the contract.  

These details are not to be used for the purposes of direct marketing, as
per the UK GDPR Article 21, which affords individuals the right to object
to such marketing.

 

All procurement is carried out in accordance with the Public Sector
procurement procedures through authorised frameworks and any contact with
suppliers is made through this route via PIN notices and subsequent tender
requests.

18. Do you use any other PDF editing tools? No

I trust that this answers your queries, however, if you are unhappy with
the service you have received in relation to your request and wish to make
a complaint or request a review of the decision, you should write to the
Information Governance Team, Dorset & Wiltshire Fire and Rescue Service,
Five Rivers Health and Wellbeing Centre, Hulse Road, Salisbury, Wiltshire
SP1 3NR within 40 working days of receipt of the original
decision. Alternatively, you can
email [6][email address] .

 

If you are not content with the outcome of your complaint or review, you
may apply directly to the Information Commissioner’s Office (ICO) for a
decision. Generally, the ICO cannot make a decision unless you have
exhausted the complaints procedure at the Fire Authority. The ICO can be
contacted at:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

0303 123 1113

 

[7]www.ico.org.uk

 

Yours sincerely,

 

Debbie Lowe

Information Governance Officer

Dorset & Wiltshire Fire & Rescue Service

Five Rivers Health & Wellbeing Centre

Hulse Road | Salisbury | SP1 3NR

01722 691315

dwfire.org.uk

@DWFireRescue

Internet e-mail is not to be regarded as a secure means of communication.
Dorset & Wiltshire Fire and Rescue Service monitors all Internet e-mail
activity and content. This communication and any files transmitted with it
is intended for the person(s) to whom it is addressed and may be
confidential, legally privileged and protected in law. Unauthorised use,
disclosure, copying or distribution is prohibited. Please notify the
sender if received in error then delete it from your system. Opinions
expressed in this communication may not be official policy. Whilst every
effort is made to carefully choose websites that we may provide links to,
Dorset & Wiltshire Fire and Rescue Service cannot guarantee the standards
of these sites. Virus Disclaimer: Dorset & Wiltshire Fire and Rescue
Service takes all reasonable steps to ensure electronic communications are
protected from virus infection but cannot accept any liability for any
loss or damage sustained as a result of software viruses. Intended
recipients are responsible for carrying out virus checking as is necessary
before opening any attachments.

References

Visible links
1. https://in-tendhost.co.uk/blpd2/aspx/Con...
2. https://in-tendhost.co.uk/blpd2/aspx/Con...
3. https://www.dwfire.org.uk/about-us/our-c...
4. mailto:[email address]
5. https://in-tendhost.co.uk/blpd2/aspx/Con...
6. mailto:[email address]
7. http://www.ico.org.uk/