Multi-Functional Devices and printing/scanning services contract(s)
Dear Police Service of Northern Ireland,
I would like to make a request for the following information relating to the authority's current Multi-Functional Devices and printing/scanning services contract(s)
1. What services are included in the contract(s)? (e.g. printing vs scanning etc)
2. Which supplier is delivering them? (If in-house, please confirm or if multiple provider please identify them)
3. How many contracts does this entail and what's the award value for each?
4. When do these contracts expire and do they have any extensions?
5. What is the annual volumetric data (split by Annual Mono and Annual Colour print)?
6. What is the total number of devices supplied?
7. What Managed Print Service software solution do you use?
8. How many Mono MFDs and Colour MFDs do you have?
9. What document management solution do you use?
10. What High Volume printing devices do you use?
11. Were any framework agreements used to procure the goods/services? If so, which ones?
12. Any documentation you can provide me with, e.g. the order form
13. What department is managing the contract and who's the decision-maker?
14. How many Adobe Acrobat (standard, professional and reader) licenses do you have?
15. What is the annual cost?
16. When is the renewal date?
17. Who is responsible for the contract?
18. Do you use any other PDF editing tools?
Yours faithfully,
Celeste Morrison
This e-mail has been marked OFFICIAL [PUBLIC];
18th July 2024
Dear Ms Morrison,
FREEDOM of INFORMATION ACT 2000
I write in connection with your request for information dated 18th July
2024 which was received by the Police Service of Northern Ireland (PSNI)
on 18th July 2024. I note you seek access to the following information:
Multi-Functional Devices and printing/scanning services contract(s)
This request will be dealt with under the terms of the Freedom of
Information Act 2000. A response should be sent to you within 20 working
days. The Freedom of Information team will advise you in writing if there
are any delays in responding to your request and will keep you advised of
progress.
If your request is unclear and clarification is required the 20 day
legislative time limit dictated by the Freedom of Information Act 2000
will be stopped until we receive clarification of your request. The ICO
guidance at paragraph 40 of the link below sets out that the clock begins
anew the day after the clarification is received. It states:
“If the requester subsequently provides enough detail to enable the
authority to identify and locate the information, then the authority must
respond to the clarified request within a new 20 working day time limit
with the ‘clock’ starting the day after it receives the required
clarification.“
The link for this is:
[1]https://ico.org.uk/for-organisations/gui...
In the event where the cost of complying with the request would exceed the
“appropriate level”, which is fixed at £450, as stated in the Freedom of
Information Regulations 2004, it is the policy of the PSNI to close the
request. You will however be notified of this decision and given an
opportunity to refine and resubmit the request.
If your request requires either full or partial transference to another
public authority in order to answer your request again, you will be
notified.
If you have any queries regarding your request please write to the
Corporate Information Branch via email or the address below. Please
remember to quote the reference number listed above in any future
communications with the Corporate Information Branch.
If you are dissatisfied in any way with the handling of your request, you
have the right to request a review. You should do this as soon as possible
or in any case within two months of the date of issue of this letter. In
the event that you require a review to be undertaken, you can do so by
writing to the Corporate Information Manager, Corporate Information
Branch, PSNI Headquarters, 65 Knock Road, Belfast, BT5 6LE or by emailing
[email address].
If, following an Internal Review carried out by an independent decision
maker, you remain unhappy about how your request has been handled you have
the right to apply in writing to the Information Commissioner at
‘Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF. There are a number of other platforms you can use to
contact the ICO and these can be found on the ICO’s website at the
following link: Make a complaint | ICO
([2]https://ico.org.uk/make-a-complaint/).
In most circumstances, the Information Commissioner will not investigate a
complaint unless an internal review procedure has been carried out
however, the Commissioner has the option to investigate the matter at
their discretion.
Yours sincerely,
Frank
Corporate Information Branch
PSNI HQ Brooklyn
References
Visible links
1. https://ico.org.uk/for-organisations/gui...
2. https://ico.org.uk/make-a-complaint/
This e-mail has been marked OFFICIAL [PUBLIC];
14th August 2024
Dear Ms Celeste Morrison,
FREEDOM of INFORMATION ACT 2000
I write in connection with your request for information dated 18th July
2024 which we received on 18th July 2024 concerning:
Multi-Functional Devices and printing/scanning services contract(s)
I am writing to advise you that the time limit for responding to your
request for information needs to be extended.
The FOI Act obliges us to respond to requests promptly and in any case no
later than 20 working days after receiving your request. We must consider
firstly whether we can comply with Section (1)(1)(a) of the Act which is
our duty to confirm whether or not the information requested is held and
secondly we must comply with Section (1)(1)(b), which is the provision of
such information. However, when a qualified exemption applies either to
the confirmation or denial or the information provision and the public
interest test is engaged, the Act allows the time for response to be
longer than 20 working days, if the balance of such public interest test
is undetermined.
In this case we have not yet reached a decision on where the balance of
public interest lies in respect of either of the above obligations. We
estimate that it will take an additional working days to take a decision
on where the balance lies. Therefore, we plan to let you have a response
by 13^th September 2024 . If it appears that it will take longer than
this to reach a conclusion, you will be kept informed.
The specific exemption(s) which apply in relation to your request is/are:
Section 38 – Health and Safety
Section 43 – Commercial Interests
If you have any queries regarding your request please do not hesitate to
contact me on 028 9070 0164. When contacting the Corporate Information
Branch, please quote the reference number listed at the beginning of this
email.
If you are dissatisfied in any way with the handling of your request, you
have the right to request a review. You should do this as soon as possible
or in any case within two months of the date of issue of this letter. In
the event that you require a review to be undertaken, you can do so by
writing to the Corporate Information Manager, Corporate Information
Branch, PSNI Headquarters, 65 Knock Road, Belfast, BT5 6LE or by emailing
[email address].
If, following an Internal Review carried out by an independent decision
maker, you remain unhappy about how your request has been handled you have
the right to apply in writing to the Information Commissioner at
‘Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF. There are a number of other platforms you can use to
contact the ICO and these can be found on the ICO’s website at the
following link: Make a complaint | ICO
([1]https://ico.org.uk/make-a-complaint/).
In most circumstances the Information Commissioner will not investigate a
complaint unless an internal review procedure has been carried out,
however the Commissioner has the option to investigate the matter at his
discretion.
Yours sincerely,
ARW
Corporate Information Branch
PSNI HQ Brooklyn
References
Visible links
1. https://ico.org.uk/make-a-complaint/
This e-mail has been marked OFFICIAL [PUBLIC];
16th August 2024
Dear Ms Morrison,
FREEDOM OF INFORMATION ACT 2000
I write in connection with your request for information dated 18th July
2024 which was received by the Police Service of Northern Ireland (PSNI)
on 18th July 2024. I note you seek access to the following information:
Multi-Functional Devices and Printing / Scanning Services Contract(s)
To enable the Police Service of Northern Ireland (PSNI) to meet your
request could you please provide further clarification on the following;
In regards to Request 9 can you please clarify what you mean by document
management solution? Does this refer to some type of software used in
conjunction with the multi-function devices or a general query about
document management across PSNI?
You should be aware that the 20 day legislative time limit dictated by the
Freedom of Information Act 2000 has been stopped. Once we receive
clarification of your request a new 20 working day time limit will
commence.
Please send clarification of your request by writing to Corporate
Information Branch, PSNI Headquarters, 65 Knock Road Belfast BT5 6LE or by
email to [email address]. Alternatively, if you wish to discuss your
request or have any additional queries you can contact the Corporate
Information Branch on 028 9070 0164.
Yours sincerely,
Rudi
FOI Decision Maker
Corporate Information Branch
PSNI HQ Brooklyn
Office Number: 02890700164
Dear Police Service of Northern Ireland,
Question 9 refers to any software the authority uses in conjunction with the multi-functional devices.
Looking forward to hearing from you
Yours faithfully,
Celeste Morrison
Dear Police Service of Northern Ireland,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Police Service of Northern Ireland's handling of my FOI request 'Multi-Functional Devices and printing/scanning services contract(s)' as the the authority should normally have responded promptly and by 16 August 2024 .
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/m...
Yours faithfully,
Celeste Morrison
This e-mail has been marked OFFICIAL [PUBLIC];
Ms Morrison
Your mail under refers.
PSNI sent a request for clarification to you on 16^th August 2024 in
relation to F-2024-02571
This stops the legislative clock.
You responded on 27^th August 2024 to our request for clarification.
On receiving you clarification on the 27^th August the date of receipt of
your request would then be the date the clarification is received, as per
Section 10 of the Act.
Consequently we can advise your Request is on Day 14 and is being
processed accordingly.
Regards
ARW
This e-mail has been marked OFFICIAL [PUBLIC];
Subject: FOI-2024-02571
23rd September 2024
Dear Ms Celeste Morrison,
FREEDOM of INFORMATION ACT 2000
I write in connection with your request for information dated 27th August
2024 which was received by the Police
Service of Northern Ireland on 27th August 2024 concerning:
Multi-Functional Devices and Printing & Scanning Services Contract(s)
Please find attached response to your request.
Yours sincerely,
ARW
Corporate Information Branch
PSNI HQ Brooklyn
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