Multi-Functional Devices and printing/scanning services contract(s)

Celeste Morrison made this Freedom of Information request to The Natural History Museum Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was partially successful.

Celeste Morrison

Dear The Natural History Museum,

I would like to make a request for the following information relating to the authority's current Multi-Functional Devices and printing/scanning services contract(s)

1. What services are included in the contract(s)? (e.g. printing vs scanning etc)

2. Which supplier is delivering them? (If in-house, please confirm or if multiple provider please identify them)

3. How many contracts does this entail and what's the award value for each?

4. When do these contracts expire and do they have any extensions?

5. What is the annual volumetric data (split by Annual Mono and Annual Colour print)?

6. What is the total number of devices supplied?

7. What Managed Print Service software solution do you use?

8. How many Mono MFDs and Colour MFDs do you have?

9. What document management solution do you use?

10. What High Volume printing devices do you use?

11. Were any framework agreements used to procure the goods/services? If so, which ones?

12. Any documentation you can provide me with, e.g. the order form

13. What department is managing the contract and who's the decision-maker?

14. How many Adobe Acrobat (standard, professional and reader) licenses do you have?

15. What is the annual cost?

16. When is the renewal date?

17. Who is responsible for the contract?

18. Do you use any other PDF editing tools?

Yours faithfully,

Celeste Morrison

Freedom Of Information, The Natural History Museum

1 Attachment

Dear Ms Morrison,

 

Thank you for your email sent 28^th July 2023 requesting information about
the Natural History Museum.

 

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within 20 working days.

 

If you have any queries about this email, please contact me.

 

Yours sincerely,

 

Ruth

Information Compliance

 

Freedom of Information Requests

Natural History Museum | Cromwell Road | London | SW7 5BD

Email: [1][The Natural History Museum request email] | [2]www.nhm.ac.uk

 

 

 

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Freedom Of Information, The Natural History Museum

1 Attachment

Dear Ms Morrison,

 

I am writing in response to your enquiry dated 28^th July 2023 requesting
information about The Natural History Museum.

 

Please find the Museum’s response to your questions listed in the table
below:

 

┌────────────────────────────────────┬───────────────────────────────────┐
│1. What services are included in the│Printing, Scanning, MS365 │
│contract(s)? (e.g. printing vs │integration, Scan to │
│scanning etc) │OneDrive/email, email to print │
├────────────────────────────────────┼───────────────────────────────────┤
│2. Which supplier is delivering │ │
│them? (If in-house, please confirm │Ricoh │
│or if multiple provider please │ │
│identify them) │ │
├────────────────────────────────────┼───────────────────────────────────┤
│3. How many contracts does this │ │
│entail and what's the award value │1 │
│for each? │ │
├────────────────────────────────────┼───────────────────────────────────┤
│4. When do these contracts expire │Dec 2026 (5yr) │
│and do they have any extensions? │ │
├────────────────────────────────────┼───────────────────────────────────┤
│5. What is the annual volumetric │ │
│data (split by Annual Mono and │415k (mono), 317k (colour) │
│Annual Colour print)? │ │
├────────────────────────────────────┼───────────────────────────────────┤
│6. What is the total number of │68 │
│devices supplied? │ │
├────────────────────────────────────┼───────────────────────────────────┤
│7. What Managed Print Service │Kofax ControlSuite │
│software solution do you use? │ │
├────────────────────────────────────┼───────────────────────────────────┤
│8. How many Mono MFDs and Colour │68 Colour │
│MFDs do you have? │ │
├────────────────────────────────────┼───────────────────────────────────┤
│9. What document management solution│SharePoint │
│do you use? │ │
├────────────────────────────────────┼───────────────────────────────────┤
│10. What High Volume printing │Ricoh Pro C5300S │
│devices do you use? │ │
├────────────────────────────────────┼───────────────────────────────────┤
│11. Were any framework agreements │Crown Commercial Services RM3781 │
│used to procure the goods/services? │Lot 2, Multifunctional Devices and │
│If so, which ones? │Print Management Services │
├────────────────────────────────────┼───────────────────────────────────┤
│12. Any documentation you can │N/A │
│provide me with, e.g. the order form│ │
├────────────────────────────────────┼───────────────────────────────────┤
│13. What department is managing the │ │
│contract and who's the │Technology Solutions │
│decision-maker? │ │
├────────────────────────────────────┼───────────────────────────────────┤
│14. How many Adobe Acrobat │ │
│(standard, professional and reader) │730 │
│licenses do you have? │ │
├────────────────────────────────────┼───────────────────────────────────┤
│15. What is the annual cost? │Withhold as commercially sensitive*│
├────────────────────────────────────┼───────────────────────────────────┤
│16. When is the renewal date? │13-Aug-26 │
├────────────────────────────────────┼───────────────────────────────────┤
│17. Who is responsible for the │IT Business Manager │
│contract? │ │
├────────────────────────────────────┼───────────────────────────────────┤
│18. Do you use any other PDF editing│No │
│tools? │ │
└────────────────────────────────────┴───────────────────────────────────┘

 

* This information is considered to be exempt under Section 43 (2) of the
FOIA and is therefore being withheld. Disclosure of this financial
information is considered to be likely to prejudice the commercial
interests of the Natural History Museum. A prejudice test has been
undertaken and supports the withholding of the information.

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of this response to
your original email and should be addressed to me. If you are dissatisfied
with the outcome or the conduct of the Museum’s internal review, you may
seek an independent review from the Information Commissioner. You can
report your concern via the ICO website at [1]https://ico.org.uk/concerns
or call their helpline 0303 123 1113.

 

Yours sincerely,

 

Ruth

Information Compliance

 

Freedom of Information Requests

Natural History Museum | Cromwell Road | London | SW7 5BD

Email: [2][The Natural History Museum request email] | [3]www.nhm.ac.uk

 

 

 

 

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