Dear Celeste Morrison

 

 

Freedom of Information Reference:  2022-000245

 

I refer to your freedom of information request which we received on 10
October 2022, requesting the following information:

 

I would like to make a request for the following information relating to
the authority's current Multi-Functional Devices and printing/scanning
services contract(s)

 

1.         What services are included in the contract(s)? (e.g. printing
vs scanning etc)

2.         Which supplier is delivering them? (If in-house, please confirm
or if multiple provider please identify them)

3.         How many contracts does this entail and what's the award value
for each?

4.         When do these contracts expire and do they have any extensions?

5.         What is the annual volumetric data (split by Annual Mono and
Annual Colour print)?

6.         What is the total number of devices supplied?

7.         What Managed Print Service software solution do you use?

8.         How many Mono MFDs and Colour MFDs do you have?

9.         What document management solution do you use?

10.       What High Volume printing devices do you use?

11.       Were any framework agreements used to procure the
goods/services? If so, which ones?

12.       Any documentation you can provide me with, e.g. the order form

13.       What department is managing the contract and who's the
decision-maker?

14.       How many Adobe Acrobat (standard, professional and reader)
licenses do you have?

15.       What is the annual cost?

16.       When is the renewal date?

17.       Who is responsible for the contract?

18.       Do you use any other PDF editing tools?

 

I confirm that under the terms of the Freedom of Information (Scotland)
Act 2002, a response to your information request will be sent within 20
working days of receipt, i.e. no later than 07 November 2022

 

 

Kind regards

 

 

 

David

 

NHS National Services Scotland

Gyle Square

1 South Gyle Crescent

EH12 9EB

[1]E: [2][email address]

 

Please visit our [3]geNSS page which contains guidance and FAQs on our
services.

 

 

 

 

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References

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Good Afternoon,

 

Thank you for your Freedom of Information request which we received today.

 

Could I ask you to clarify whether the request relates to NHS National
Services Scotland (NSS) only, or whether you are looking for the
information in relation to all of NHS Scotland?

 

Sincerely,

 

Pauline Garretty

Information Governance Manager

NHS National Services Scotland

 

The new name for NSS Information Technology SBU

 

 

 

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This email is intended for the named recipient only. If you have received
it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from
your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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Good morning Celeste,

Thank you for confirming, we will respond to your request in due course.

Regards,

Pauline Garretty
Information Governance Manager
NHS National Services Scotland

The new name for NSS Information Technology SBU

show quoted sections

Dear Ms Morrison,   

  

Freedom of Information Reference FOI-2022-000245  

  

I refer to your request of 10^th October 2022 under the Freedom of
Information (Scotland) Act 2002 for information in relation to the
following:  

I would like to make a request for the following information relating to
the authority's current Multi-Functional Devices and printing/scanning
services contract(s)

1.              What services are included in the contract(s)? (e.g.
printing vs scanning etc)

2.              Which supplier is delivering them? (If in-house, please
confirm or if multiple provider please identify them)

3.              How many contracts does this entail and what's the award
value for each?

4.              When do these contracts expire and do they have any
extensions?

5.              What is the annual volumetric data (split by Annual Mono
and Annual Colour print)?

6.              What is the total number of devices supplied?

7.              What Managed Print Service software solution do you use?

8.              How many Mono MFDs and Colour MFDs do you have?

9.              What document management solution do you use?

10.           What High Volume printing devices do you use?

11.           Were any framework agreements used to procure the
goods/services? If so, which ones?

12.           Any documentation you can provide me with, e.g. the order
form

13.           What department is managing the contract and who's the
decision-maker?

14.           How many Adobe Acrobat (standard, professional and reader)
licenses do you have?

15.           What is the annual cost?

16.           When is the renewal date?

17.           Who is responsible for the contract?

18.           Do you use any other PDF editing tools?

 

 

I can advise you that we have now completed the search of our records and
can provide you with the following information:

 

1.       What services are included in the contract(s)? (e.g. printing vs
scanning etc)

 

Supply, delivery and collection of  Multi-Functional Devices, Consumables
including toner, developer and staples, excluding paper, Software and
associated Services in terms of installation, connection to the network,
product training, service, maintenance and repair including replacement
parts, maintenance and software / firmware upgrades, on-site and remote
technical support.

 

2.     Which supplier is delivering them? (If in-house, please confirm or
if multiple provider please identify them)

Ricoh.

 

3.     How many contracts does this entail and what's the award value for
each?

This is an NHS Scotland national contract that all Health Boards in
Scotland call off from; the National Services Scotland MFD volume is shown
below. Total annual value of the NHSS contract is approx.£3.8m.

 

4.     When do these contracts expire and do they have any extensions?

The NHSS contract expires 30^th Sept 2023 with no further extensions.

 

5.     What is the annual volumetric data (split by Annual Mono and Annual
Colour print)?

Annual Mono Print = 5,435,024, Annual Colour Print = 2,211,432.

 

6.     What is the total number of devices supplied?

94 MFD’s.

 

7.     What Managed Print Service software solution do you use?

Equitrac Follow You Software.

 

8.     How many Mono MFDs and Colour MFDs do you have?

37 Mono MFD’s & 57 Colour MFD’s.

 

9.     What document management solution do you use?

Equitrac Follow You Software.

 

10.  What High Volume printing devices do you use?

No high volume Production Print machines used, highest volume machines are
IM C5500, MP 5055SP, MP C6003SP all from NHS Scotland contract.

 

11.  Were any framework agreements used to procure the goods/services? If
so, which ones?

The NHSS national contract was awarded following a further competition
from the Scottish Procurement CAT A framework for Multi Functional
Devices.

 

12.  Any documentation you can provide me with, e.g. the order form

No order form or other relevant.

 

13.       What department is managing the contract and who's the
decision-maker?

National Procurement manage the national contract and each Health Board
locally then decide call offs and manage accordingly.

 

14.         How many Adobe Acrobat (standard, and reader) licenses do you
have?

·       Adobe Acrobat standard - 56

·       Adobe Acrobat professional - 140

·       Adobe Acrobat  reader 4606

 

15.         What is the annual cost?

 £30,123.74

 

16.         When is the renewal date?

19/01/2023

 

17.         Who is responsible for the contract?

SoftCat.

 

18.         Do you use any other PDF editing tools?

Adobe creative suite.

 

 

If you are unhappy with any aspect of how we have dealt with your request
you can make representations to us asking us to review the handling of
your request.  Please write to the Head of Information and Cyber Security
using the email address [1][email address] within 40 working days of the
date of this correspondence.      

     

If after a review you are still unhappy, you also have the right to apply
to the Scottish Information Commissioner, who can be contacted at Kinburn
Castle, St Andrews, Fife, KY16 9DS, or via their [2]online Appeal
form.          

 

 

Kind regards,

 

Faith

 

Faith Glennon

Information Governance Advisor

NHS National Services Scotland

 

 

 

 

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This email is intended for the named recipient only. If you have received
it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from
your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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References

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1. mailto:[email address]
2. http://www.itspublicknowledge.info/Appeal