Multi-Functional Devices and printing/scanning services contract(s)

The request was successful.

Dear Scottish Enterprise,

I would like to make a request for the following information relating to the authority's current Multi-Functional Devices and printing/scanning services contract(s)

1. What services are included in the contract(s)? (e.g. printing vs scanning etc)
2. Which supplier is delivering them? (If in-house, please confirm or if multiple provider please identify them)
3. How many contracts does this entail and what's the award value for each?
4. When do these contracts expire and do they have any extensions?
5. What is the annual volumetric data (split by Annual Mono and Annual Colour print)?
6. What is the total number of devices supplied?
7. What Managed Print Service software solution do you use?
8. How many Mono MFDs and Colour MFDs do you have?
9. What document management solution do you use?
10. What High Volume printing devices do you use?
11. Were any framework agreements used to procure the goods/services? If so, which ones?
12. Any documentation you can provide me with, e.g. the order form
13. What department is managing the contract and who's the decision-maker?
14. How many Adobe Acrobat (standard, professional and reader) licenses do you have?
15. What is the annual cost?
16. When is the renewal date?
17. Who is responsible for the contract?
18. Do you use any other PDF editing tools?

Yours faithfully,

Celeste Morrison

noreply, Scottish Enterprise

Thank you for contacting Scottish Enterprise. We aim to respond to your
enquiry within 3 working days.

Regards

Scottish Enterprise| [1]www.scottish-enterprise.com   

Scottish Development International| [2]www.sdi.co.uk  

Tel: 0300 013 3385

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of any website that the email above may contain links to, and does not
endorse any business or individual that may be referred to above.

 

 

 

To find support for your business from across Scotland's public sector,
visit: [6]FindBusinessSupport.gov.scot
#FindBusinessSupport

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Privacy - Your personal information is processed by us in accordance with
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Head office and contact details:

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G2 6HQ
Tel: +44(0)300 013 3385

Message is sent in confidence for the addressee only. It may contain
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*SE Enquiry Service, Scottish Enterprise

Dear Celeste, 

Thank you for your enquiry.

Your enquiry has been passed to the Freedom of Information (FOI) team. The
team will respond within 20 working days.

Your enquiry is being handled as a Freedom of Information request as a we
are a public body this would be covered under the Freedom of Information
Act. FOI provides a defined process and structure for requests, including
built in timescales and the opportunity for you to request a review or
appeal if needed.  FOI ensures that anyone who asks a public body for
information will receive an appropriate reply.

We’d love to hear your feedback  

Once your enquiry is resolved, we’ll send you a separate email asking for
some feedback about your experience with us. This will help us improve our
services.   

 
Regards 
 

Chris 
Enquiry Officer 
Scottish Enterprise | [1]www.scottish-enterprise.com 
Scottish Development International | [2]www.sdi.co.uk 
 
Tel: 0300 013 3385 
 
[3]Follow Scottish Enterprise on LinkedIn 
 
[4]Follow Scottish Development International on LinkedIn 
  
Privacy - Your personal information is processed by us in accordance with
our privacy notice and data protection legislation. You can find more
information by visiting our privacy notice [5]here. 
  
DISCLAIMER 
Although every effort has been made to ensure the accuracy of the
information provided, Scottish Enterprise, Scottish Government, South of
Scotland Enterprise and Highlands and Islands Enterprise cannot be held
responsible for any inaccuracies or omissions in the information supplied,
or for the content of any website that the email above may contain links
to, and does not endorse any business or individual that may be referred
to above 

 

 

 

To find support for your business from across Scotland's public sector,
visit: [6]FindBusinessSupport.gov.scot
#FindBusinessSupport

Scottish Enterprise
[7]http://www.scottish-enterprise.com

Privacy - Your personal information is processed by us in accordance with
our privacy notice and data protection legislation. You can find more
information by visiting our privacy notice at
[8]https://www.scottish-enterprise.com/help...

Follow us on Twitter at [9]http://twitter.com/scotent
Follow us on Facebook at [10]http://www.facebook.com/scottishenterprise

Head office and contact details:

Atrium Court
50 Waterloo Street
Glasgow
G2 6HQ
Tel: +44(0)300 013 3385

Message is sent in confidence for the addressee only. It may contain
legally privileged information. The contents are not to be disclosed to
anyone other than the addressee. Unauthorised recipients are requested to
preserve this confidentiality and to advise the sender immediately of any
error in transmission.

References

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Customer Voice - SE, Scottish Enterprise

Hi Celeste,

Thanks for your recent enquiry. Do you have 1 minute to give us some
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Please click the following link to complete the survey.

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Best regards

Enquiry Service

Scottish Enterprise

Telephone: 0300 013 3385 

[3]www.scottish-enterprise.com
[4]Follow Scottish Enterprise on LinkedIn

Privacy - Your personal information is processed by us in accordance with
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Paul Foy, Scottish Enterprise

Dear Ms Morrison,

Thank you for your information request, please accept this email as
confirmation of its safe receipt. We will provide our response to you
under the Freedom of Information (Scotland) Act, hence we will look to
respond as soon as possible, but no later than the 20 working day
timescale.

Please note that we will only process the personal data you have provided
in order to respond to this request. This is in accordance with our
privacy notice, which can be found on our website:
[1]https://www.scottish-enterprise.com/abou...

Best wishes,

Paul

 

Paul Foy

Corporate Communications

Scottish Enterprise & Scottish Development International

 

 

 

 

Please use this email address for all replies to this request:
[2][FOI #896308 email] 

 

Dear Scottish Enterprise,

I would like to make a request for the following information relating to
the authority's current Multi-Functional Devices and printing/scanning
services contract(s)

1.      What services are included in the contract(s)? (e.g. printing vs
scanning etc)
2.      Which supplier is delivering them? (If in-house, please confirm or
if multiple provider please identify them)
3.      How many contracts does this entail and what's the award value for
each?
4.      When do these contracts expire and do they have any extensions?
5.      What is the annual volumetric data (split by Annual Mono and
Annual Colour print)?
6.      What is the total number of devices supplied?
7.      What Managed Print Service software solution do you use?
8.      How many Mono MFDs and Colour MFDs do you have?
9.      What document management solution do you use?
10.     What High Volume printing devices do you use?
11.     Were any framework agreements used to procure the goods/services?
If so, which ones?
12.     Any documentation you can provide me with, e.g. the order form
13.     What department is managing the contract and who's the
decision-maker?
14.     How many Adobe Acrobat (standard, professional and reader)
licenses do you have?
15.     What is the annual cost?
16.     When is the renewal date?
17.     Who is responsible for the contract?
18.     Do you use any other PDF editing tools?

Yours faithfully,

Celeste Morrison
 

 

 

 

To find support for your business from across Scotland's public sector,
visit: [3]FindBusinessSupport.gov.scot
#FindBusinessSupport

Scottish Enterprise
[4]http://www.scottish-enterprise.com

Privacy - Your personal information is processed by us in accordance with
our privacy notice and data protection legislation. You can find more
information by visiting our privacy notice at
[5]https://www.scottish-enterprise.com/help...

Follow us on Twitter at [6]http://twitter.com/scotent
Follow us on Facebook at [7]http://www.facebook.com/scottishenterprise

Head office and contact details:

Atrium Court
50 Waterloo Street
Glasgow
G2 6HQ
Tel: +44(0)300 013 3385

Message is sent in confidence for the addressee only. It may contain
legally privileged information. The contents are not to be disclosed to
anyone other than the addressee. Unauthorised recipients are requested to
preserve this confidentiality and to advise the sender immediately of any
error in transmission.

References

Visible links
1. https://www.scottish-enterprise.com/abou...
2. mailto:[FOI #896308 email]
3. https://findbusinesssupport.gov.scot/
4. http://www.scottish-enterprise.com/
5. https://www.scottish-enterprise.com/help...
6. http://twitter.com/scotent
7. http://www.facebook.com/scottishenterprise

Paul Foy, Scottish Enterprise

1 Attachment

Dear Ms Morrison,

 

Please find attached our response to your request.

 

Best wishes,

Paul

 

Paul Foy

Corporate Communications

Scottish Enterprise & Scottish Development International

 

 

 

Please use this email address for all replies to this request:
[1][FOI #896308 email] 

 

Dear Scottish Enterprise,

I would like to make a request for the following information relating to
the authority's current Multi-Functional Devices and printing/scanning
services contract(s)

1.      What services are included in the contract(s)? (e.g. printing vs
scanning etc)
2.      Which supplier is delivering them? (If in-house, please confirm or
if multiple provider please identify them)
3.      How many contracts does this entail and what's the award value for
each?
4.      When do these contracts expire and do they have any extensions?
5.      What is the annual volumetric data (split by Annual Mono and
Annual Colour print)?
6.      What is the total number of devices supplied?
7.      What Managed Print Service software solution do you use?
8.      How many Mono MFDs and Colour MFDs do you have?
9.      What document management solution do you use?
10.     What High Volume printing devices do you use?
11.     Were any framework agreements used to procure the goods/services?
If so, which ones?
12.     Any documentation you can provide me with, e.g. the order form
13.     What department is managing the contract and who's the
decision-maker?
14.     How many Adobe Acrobat (standard, professional and reader)
licenses do you have?
15.     What is the annual cost?
16.     When is the renewal date?
17.     Who is responsible for the contract?
18.     Do you use any other PDF editing tools?

Yours faithfully,

Celeste Morrison
 

 

 

 

To find support for your business from across Scotland's public sector,
visit: [2]FindBusinessSupport.gov.scot
#FindBusinessSupport

Scottish Enterprise
[3]http://www.scottish-enterprise.com

Privacy - Your personal information is processed by us in accordance with
our privacy notice and data protection legislation. You can find more
information by visiting our privacy notice at
[4]https://www.scottish-enterprise.com/help...

Follow us on Twitter at [5]http://twitter.com/scotent
Follow us on Facebook at [6]http://www.facebook.com/scottishenterprise

Head office and contact details:

Atrium Court
50 Waterloo Street
Glasgow
G2 6HQ
Tel: +44(0)300 013 3385

Message is sent in confidence for the addressee only. It may contain
legally privileged information. The contents are not to be disclosed to
anyone other than the addressee. Unauthorised recipients are requested to
preserve this confidentiality and to advise the sender immediately of any
error in transmission.

References

Visible links
1. mailto:[FOI #896308 email]
2. https://findbusinesssupport.gov.scot/
3. http://www.scottish-enterprise.com/
4. https://www.scottish-enterprise.com/help...
5. http://twitter.com/scotent
6. http://www.facebook.com/scottishenterprise