Dear Celeste Morrison,

Thank you for your email below dated November 25, received by myself
today, November 28, and for referring to your previous email, far below,
dated September 7, which I did not receive.

You have requested information about 'multi-functional devices and
printing/scanning services contract(s)'.

Your specific request;

1. What services are included in the contract(s)? (e.g. printing vs
scanning etc)
2. Which supplier is delivering them? (If in-house, please confirm or if
multiple provider please identify them)
3. How many contracts does this entail and what's the award value for
each?
4. When do these contracts expire and do they have any extensions?
5. What is the annual volumetric data (split by Annual Mono and Annual
Colour print)?
6. What is the total number of devices supplied?
7. What Managed Print Service software solution do you use?
8. How many Mono MFDs and Colour MFDs do you have?
9. What document management solution do you use?
10. What High Volume printing devices do you use?
11. Were any framework agreements used to procure the goods/services? If
so, which ones?
12. Any documentation you can provide me with, e.g. the order form
13. What department is managing the contract and who's the decision-maker?
14. How many Adobe Acrobat (standard, professional and reader) licenses do
you have?
15. What is the annual cost?
16. When is the renewal date?
17. Who is responsible for the contract?
18. Do you use any other PDF editing tools?

Your request is being treated under the Freedom of Information Act (FOIA)
2000 and you can expect to receive a response within 20 working days.

Kind Regards,

Hannah

Hannah Walker

Communications & Media

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From: Celeste Morrison <[8][FOI #895549 email]>

Sent: 25 November 2022 16:46

To: Info <[9][Salix Finance Limited request email]>

Subject: Internal review of Freedom of Information request -
Multi-Functional Devices and printing/scanning services contract(s)

Dear Salix Finance Ltd,

Please pass this on to the person who conducts Freedom of Information
reviews.

I am writing to request an internal review of Salix Finance Ltd's handling
of my FOI request 'Multi-Functional Devices and printing/scanning services
contract(s)'.

The response to my request is long overdue.

A full history of my FOI request and all correspondence is available on
the Internet at this address:
[10]https://www.whatdotheyknow.com/request/m...

Yours faithfully,

Celeste Morrison

Dear Salix Finance Ltd,

I would like to make a request for the following information relating to
the authority's current Multi-Functional Devices and printing/scanning
services contract(s)

1. What services are included in the contract(s)? (e.g. printing vs
scanning etc)
2. Which supplier is delivering them? (If in-house, please confirm or if
multiple provider please identify them)
3. How many contracts does this entail and what's the award value for
each?
4. When do these contracts expire and do they have any extensions?
5. What is the annual volumetric data (split by Annual Mono and Annual
Colour print)?
6. What is the total number of devices supplied?
7. What Managed Print Service software solution do you use?
8. How many Mono MFDs and Colour MFDs do you have?
9. What document management solution do you use?
10. What High Volume printing devices do you use?
11. Were any framework agreements used to procure the goods/services? If
so, which ones?
12. Any documentation you can provide me with, e.g. the order form
13. What department is managing the contract and who's the decision-maker?
14. How many Adobe Acrobat (standard, professional and reader) licenses do
you have?
15. What is the annual cost?
16. When is the renewal date?
17. Who is responsible for the contract?
18. Do you use any other PDF editing tools?

Yours faithfully,

Celeste Morrison

Hannah Walker

Communications & Media

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This message is confidential. It may not be disclosed to, or used by,
anyone other than the addressee. If you receive this message in error,
please advise us immediately. Internet e-mails are not necessarily secure.
Salix Finance cannot accept any responsibility for changes to any e-mail
which occur after the e-mail has been sent. Attachments to this e-mail may
contain viruses which could damage your computer system. While Salix
Finance has taken reasonable precautions to minimise the risk, we cannot
accept liability for any damage which you sustain as a result of the
viruses. You should carry out your own virus checks before opening the
attachment. The business address is 10 South Colonnade, Canary Wharf,
London, E14 4PU, and the registered office address is 10 South Colonnade,
Canary Wharf, London, E14 4PU. Salix Finance is a company limited by
guarantee, registered in England and Wales with number 5068355 

References

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6. http://www.salixfinance.co.uk/
8. mailto:[FOI #895549 email]
9. mailto:[Salix Finance Limited request email]
10. https://www.whatdotheyknow.com/request/m...
11. https://twitter.com/SalixFinance
12. https://www.linkedin.com/company/salix-f...
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14. https://www.instagram.com/salix_finance/
15. https://public.govdelivery.com/accounts/...
16. http://www.salixfinance.co.uk/

Dear Celeste Morrison,

Thank you for your below FOI request, received on November 25, and I hope
to get my response to you shortly.

In the meantime, please can you send me your original email, which you
sent, but which I do not seem to have.

Kind regards,

Hannah

Hannah Walker

Communications & Media

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-Original Message-----

From: Celeste Morrison <[8][FOI #895549 email]>

Sent: 25 November 2022 16:46

To: Info <[9][Salix Finance Limited request email]>

Subject: Internal review of Freedom of Information request -
Multi-Functional Devices and printing/scanning services contract(s)

Dear Salix Finance Ltd,

Please pass this on to the person who conducts Freedom of Information
reviews.

I am writing to request an internal review of Salix Finance Ltd's handling
of my FOI request 'Multi-Functional Devices and printing/scanning services
contract(s)'.

The response to my request is long overdue.

A full history of my FOI request and all correspondence is available on
the Internet at this address:
[10]https://www.whatdotheyknow.com/request/m...

Yours faithfully,

Celeste Morrison

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[11][FOI #895549 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[12]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[13]https://www.whatdotheyknow.com/help/ico-...

[14]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

Dear Celeste,

Thank you for the below.

Referring to your email of November 25 you asked us to pass the email on to the person who reviews FOI, because the response to your original request was overdue. I am dealing with FOI.

Please can you forward to me the original request, dated, with date sent stamp, this would assist us as we do not appear to have a record of this email of September 7.

Very best,

Hannah

Hannah Walker
Communications & Media

This message is confidential. It may not be disclosed to, or used by, anyone other than the addressee. If you receive this message in error, please advise us immediately. Internet e-mails are not necessarily secure. Salix Finance cannot accept any responsibility for changes to any e-mail which occur after the e-mail has been sent. Attachments to this e-mail may contain viruses which could damage your computer system. While Salix Finance has taken reasonable precautions to minimise the risk, we cannot accept liability for any damage which you sustain as a result of the viruses. You should carry out your own virus checks before opening the attachment. The business address is 10 South Colonnade, Canary Wharf, London, E14 4PU, and the registered office address is 10 South Colonnade, Canary Wharf, London, E14 4PU. Salix Finance is a company limited by guarantee, registered in England and Wales with number 5068355 

show quoted sections

Dear Celeste Morrison,

Thank you for your email below dated November 25, received by myself on
November 28. In this email you referred to a previous email, far below,
dated September 7, which I did not receive. I have therefore treated your
request as having been submitted on November 25 as we have no record of it
beforehand.

I am also aware that your FOI request is published on the ‘what do they
know’ website, so would be grateful if you could check whether the
‘original’ request was sent to the correct address, and then please
correct any public recording accordingly, if that turns out not to be the
case.

You have requested information about 'multi-functional devices and
printing/scanning services contract(s)'.

Your request has been treated under the Freedom of Information Act (FOIA)
2000 and I insert my response below to each of your questions.

 1. What services are included in the contract(s)? (e.g. printing vs
scanning etc).

The Government Property Agency (GPA) supply Salix with an MFD and have a
client engagement agreement. We are able to print and scan, and are
covered for consumables, maintenance and repairs.

 2. Which supplier is delivering them? (If in-house, please confirm or if
multiple provider please identify them)

The Government Property Agency (GPA).

 3. How many contracts does this entail and what's the award value for
each?

One payment of £3,686 and this is a one-off onboarding cost.

 4. When do these contracts expire and do they have any extensions?

The lease agreement is between GPA and Konica Minolta, Salix does not have
a lease liability for the service.

 5. What is the annual volumetric data (split by Annual Mono and Annual
Colour print)?

We do not yet have this information.

 6. What is the total number of devices supplied?

One device.

 7. What Managed Print Service software solution do you use?

GovPrint.

 8. How many Mono MFDs and Colour MFDs do you have?

One

 9. What document management solution do you use?

Secure print

10. What High Volume printing devices do you use?

Konica Minolta, Bizhub C450i

11. Were any framework agreements used to procure the goods/services? If
so, which ones?

No, the lease agreement is between GPA and Konica Minolta, Salix does not
have a lease liability for the service.

12. Any documentation you can provide me with, e.g. the order form –

As per attached

13. What department is managing the contract and who's the decision-maker?

Office management/GPA

14. How many Adobe Acrobat (standard, professional and reader) licenses do
you have?

We have six Creative Cloud Professional Edition Licences in the
communications team, which incorporate Adobe Pro.

Acrobat reader is free and installed on all laptops (Around 120).

15. What is the annual cost?  £5,356 (£446.34 / month)
16. When is the renewal date?    Sept 2023
17. Who is responsible for the contract? Head of Communications
18. Do you use any other PDF editing tools? No

Appeals procedure

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original request and should be addressed Salix Finance Freedom of
Information.

It would be helpful if you can tell us why you are dissatisfied with the
response to your request so we may address this during the internal
review.

Please remember to quote your name and reference in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. Complaints can be made to the Information Commissioner via their
website at:
[1]https://ico.org.uk/make-a-complaint/offi...

Kind regards,

Hannah

Hannah Walker

Communications & Media

[2]twitter[3]linkedin[4]youtube[5]instagram[6]subscribe - manage
subscriptions

[7]A picture containing text, clipart Description automatically
generated    [8]Text Description automatically generated with medium
confidence 

Dear Celeste Morrison,

Thank you for your email below dated November 25, received by myself
today, November 28, and for referring to your previous email, far below,
dated September 7, which I did not receive.

You have requested information about 'multi-functional devices and
printing/scanning services contract(s)'.

Your specific request;

1. What services are included in the contract(s)? (e.g. printing vs
scanning etc)
2. Which supplier is delivering them? (If in-house, please confirm or if
multiple provider please identify them)
3. How many contracts does this entail and what's the award value for
each?
4. When do these contracts expire and do they have any extensions?
5. What is the annual volumetric data (split by Annual Mono and Annual
Colour print)?
6. What is the total number of devices supplied?
7. What Managed Print Service software solution do you use?
8. How many Mono MFDs and Colour MFDs do you have?
9. What document management solution do you use?
10. What High Volume printing devices do you use?
11. Were any framework agreements used to procure the goods/services? If
so, which ones?
12. Any documentation you can provide me with, e.g. the order form
13. What department is managing the contract and who's the decision-maker?
14. How many Adobe Acrobat (standard, professional and reader) licenses do
you have?
15. What is the annual cost?
16. When is the renewal date?
17. Who is responsible for the contract?
18. Do you use any other PDF editing tools?

Your request is being treated under the Freedom of Information Act (FOIA)
2000 and you can expect to receive a response within 20 working days.

Kind Regards,

Hannah

Hannah Walker

Communications & Media

[9]twitter[10]linkedin[11]youtube[12]instagram[13]subscribe - manage
subscriptions

[14]A picture containing text, clipart Description automatically
generated    [15]Text Description automatically generated with medium
confidence 

From: Celeste Morrison <[16][FOI #895549 email]>

Sent: 25 November 2022 16:46

To: Info <[17][Salix Finance Limited request email]>

Subject: Internal review of Freedom of Information request -
Multi-Functional Devices and printing/scanning services contract(s)

Dear Salix Finance Ltd,

Please pass this on to the person who conducts Freedom of Information
reviews.

I am writing to request an internal review of Salix Finance Ltd's handling
of my FOI request 'Multi-Functional Devices and printing/scanning services
contract(s)'.

The response to my request is long overdue.

A full history of my FOI request and all correspondence is available on
the Internet at this address:
[18]https://www.whatdotheyknow.com/request/m...

Yours faithfully,

Celeste Morrison

Dear Salix Finance Ltd,

I would like to make a request for the following information relating to
the authority's current Multi-Functional Devices and printing/scanning
services contract(s)

1. What services are included in the contract(s)? (e.g. printing vs
scanning etc)
2. Which supplier is delivering them? (If in-house, please confirm or if
multiple provider please identify them)
3. How many contracts does this entail and what's the award value for
each?
4. When do these contracts expire and do they have any extensions?
5. What is the annual volumetric data (split by Annual Mono and Annual
Colour print)?
6. What is the total number of devices supplied?
7. What Managed Print Service software solution do you use?
8. How many Mono MFDs and Colour MFDs do you have?
9. What document management solution do you use?
10. What High Volume printing devices do you use?
11. Were any framework agreements used to procure the goods/services? If
so, which ones?
12. Any documentation you can provide me with, e.g. the order form
13. What department is managing the contract and who's the decision-maker?
14. How many Adobe Acrobat (standard, professional and reader) licenses do
you have?
15. What is the annual cost?
16. When is the renewal date?
17. Who is responsible for the contract?
18. Do you use any other PDF editing tools?

Yours faithfully,

Celeste Morrison

Hannah Walker

Communications & Media

[19]twitter[20]linkedin[21]youtube[22]instagram[23]subscribe - manage
subscriptions

[24]A picture containing text, clipart Description automatically
generated    [25]Text Description automatically generated with medium
confidence 

This message is confidential. It may not be disclosed to, or used by,
anyone other than the addressee. If you receive this message in error,
please advise us immediately. Internet e-mails are not necessarily secure.
Salix Finance cannot accept any responsibility for changes to any e-mail
which occur after the e-mail has been sent. Attachments to this e-mail may
contain viruses which could damage your computer system. While Salix
Finance has taken reasonable precautions to minimise the risk, we cannot
accept liability for any damage which you sustain as a result of the
viruses. You should carry out your own virus checks before opening the
attachment. The business address is 10 South Colonnade, Canary Wharf,
London, E14 4PU, and the registered office address is 10 South Colonnade,
Canary Wharf, London, E14 4PU. Salix Finance is a company limited by
guarantee, registered in England and Wales with number 5068355 

References

Visible links
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2. https://twitter.com/SalixFinance
3. https://www.linkedin.com/company/salix-f...
4. https://www.youtube.com/channel/UCIF6Voy...
5. https://www.instagram.com/salix_finance/
6. https://public.govdelivery.com/accounts/...
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14. http://www.salixfinance.co.uk/
16. mailto:[FOI #895549 email]
17. mailto:[Salix Finance Limited request email]
18. https://www.whatdotheyknow.com/request/m...
19. https://twitter.com/SalixFinance
20. https://www.linkedin.com/company/salix-f...
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