Moving claimants of UC in live service areas to full service once the area they live in becomes full service
Dear Department for Work and Pensions,
We understand that when a claimant has an award of universal credit made further to a claim they submitted whilst residing in an area that was part of the "live service" for universal credit and the area in which they reside becomes part of the "full service" then their awards are moved across to being administered as part of the full service.
We understand that the approach taken appears to be that such claimants are asked to make a claim for universal credit under the full service and if they do not then their existing award of universal credit is closed.
1. Please explain the legal basis for such a closure decision.
2. Please release any advice to decision makers and/or operational guidance concerning the process and procedures to be followed when a claimant living in a full service area who had claimed under the live service rules is transferred to the full service.
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Dear DWP freedom-of-information-requests,
Please also note that I am aware of the guidance which is publicly available here http://data.parliament.uk/DepositedPaper...
That therefore does not need to be provided.
However, I do require any other guidance or operational instructions about this topic and also copies of UC492 UC500 leaflets/letters.
Dear Martin Williams,
I am writing in response to your request for information, received 26th
DWP Central FoI Team
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