Dear Transport for London,

I wish to request the following information under the terms of the Freedom of Information Act 2000 'The Act'.

In order to assist you with this request, I am outlining my query as specifically as possible. As you will understand, this may not be a definitive list of relevant information.

You should also be aware that it is a requirement of the act to respond within 20 working days.

You maybe aware the act provides a duty on yourselves to assist requesters.

Please provide me the following:

1. A copy of the manual document for the MOVie handheld readers.

2. A breakdown or copy of what the various abbreviations mean
2.1 Discount codes e.g. NR, CD, PR, PV, T/C etc
2.2 Capping codes e.g. CD etc
2.3 Journey Details (which are shown at the bottom right of the journey history) e.g. OEPOPN etc.
2.4 Any other abbreviations used on the handheld reader.

3. Please provide a copy of *ALL* stations and the abbreviations used for those stations e.g. KX M, TCR, STP M, OXO, VIC, PADD, PAD FGW, etc.

4. How often are the MOVie handheld devices software updated

5. How long is the battery expected to last before it is not of suitable quality. E.g. Best Before....

Yours faithfully,

I Madder

FOI, Transport for London

Dear I Madder

 

Our ref:  FOI-0758-1314

 

Thank you for your email received on 29 July 2013 asking for information
about MOVie readers.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy. 

 

A response will be provided to you by 28 August 2013.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

 

FOI Case Management Team | Transport for London

Windsor House, 42-50 Victoria Street, London SW1H 0TL

[1][TfL request email]

 

 

 

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FOI, Transport for London

2 Attachments

Dear I Madder

 

Our ref:  FOI-0758-1314

 

Thank you for your email received on 29 July 2013 asking for information
about MOVie readers.

 

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and our information access policy. I can confirm that
we do hold the information you require.

 

Please find attached a copy of the MOVie Operators Guide. The information
requested in questions 2 and 3 is contained within this guide.

 

With regard to your further questions, the software for these devices is
updated when considered necessary; there is no standard timescale for
updates.

 

The battery is expected to last approximately 4 years.

 

If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.

 

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

 

FOI Case Management Team | Transport for London

Windsor House, 42-50 Victoria Street, London SW1H 0TL

[1][TfL request email]

 

 

 

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