Monthly Resolver cases in 2018

Response to this request is long overdue. By law, under all circumstances, Financial Ombudsman Service Limited should have responded by now (details). You can complain by requesting an internal review.

Dear Financial Ombudsman Service Limited,

Please would you kindly provide information on the number new complaint cases received info your service via Resolver each month this year.

Yours faithfully,

Kate Barnes

Information Rights Officer, Financial Ombudsman Service Limited

Dear Ms Barnes

Thank you for your email requesting information under the Freedom of Information Act 2000. We'll respond as soon as we're able to and by 28 August 2018.

Yours sincerely

Elizabeth Taylor| policy and communications coordinator |
Financial Ombudsman Service | Exchange Tower London E14 9SR

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Information Rights Officer, Financial Ombudsman Service Limited

1 Attachment

Dear Ms Barnes,

 

Please find attached our response to your freedom of information request.

 

Yours sincerely

 

Stakeholder team

Financial Ombudsman Service

 

PO Box 73208 | London | E14 1QQ

Email: [1][Financial Ombudsman Service request email]

 

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Dear Financial Ombudsman Service Limited,

Would telling me how many emails to/from @secure.resolver.co.uk each month this year help with your search format difficulty?

Yours faithfully,

Kate Barnes

Information Rights Officer, Financial Ombudsman Service Limited

Dear Ms Barnes

 

Thank you for your email requesting information under the Freedom of
Information Act 2000. We’ll respond as soon as we’re able to and by 17
September 2018.

 

Yours sincerely

 

Elizabeth

 

Elizabeth Taylor| policy and communications coordinator |

Financial Ombudsman Service | Exchange Tower London E14 9SR

 

 

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Information Rights Officer, Financial Ombudsman Service Limited

1 Attachment

Dear Ms Barnes

 

Thank your recent request. Please find attached a copy of our response.

 

Kind regards

 

Marijana Domazet I policy and communications adviser I information rights

Financial Ombudsman Service I Exchange Tower, London, E14 9SR

 

 

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This email was sent from Financial Ombudsman Service Ltd. Registered in
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References

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