Monmouthshire schoolchildren left without transport to school

Response to this request is delayed. By law, Monmouthshire Council should normally have responded promptly and by (details)

Dear Monmouthshire Council,

1. Since Monmouthshire County council seems to be the only council that leaves over 16 schoolchildren without transport at the beginning of every September term, what steps have been taken to solve this problem over the last five years?

2. I would like to read any data which shows councillors complaining about the problem and any responses from officers responsible for schools transport.

3. In addition, is their any data available to show how many schoolchildren were stranded by this transport policy last year?

4. Any any data showing when the 'Strand the Over 16's Schoolchildren' policy was made by the relevant committee.

5 As schoolchildren contract to pay transport fees to MCC for whole yearly term times, ( not terms less 8 journeys for example ) MCC will have must refunded parents the money - after failing to comply with their contractual obligations.

Could you provide data of the amounts returned to parents after the of non-fulfillment of the over 16's transport contracts in the past five years?

And how the sums returned to parents have been worked out?

For example -by singular journey from the overall contractual sum, or by compensating parents for enforced alternative ways of paying for journeys e.g. By taxi.

:::::

As an to assist the application of Section 16 explanation, which you will know that I don't thave to give under FOIA, thIs request has been made to :

A
throw some light on the problem of children arriving from outlying areas and being stranded at collection points.

B
understand if the problem has been recognised and if MCC has now solved it.

C
or is still allowing over 16's requiring schools transport to be turned away from buses and be left on the kerb for around 8/10 times -at the beginning of the September term.

D

If Mcc has compensated parents for contractual failure.

:::

I understand that you are required to respond to my request within 
the 20 working days after you receive this letter. I would be 
grateful if you could confirm in writing that you have received 
this request.

::::::::

Please consider  the ICO's Decision on the provision original documents on file, rather than newly written letters of response.
https://ico.org.uk/media/action-weve-tak...

50. However, if the requester expresses a preference to inspect the original documents (or copies of those documents) then we would expect the authority to provide them with a reasonable opportunity to view the originals (or copies), where practicable. 

https://ico.org.uk/media/for-organisatio...
Nb This request does not require a letter, drafted by the External Affairs department, or any other written input by reputational defence employees - and purporting to be the response to a FOIA request.

::


Please note: 
Section 77 FOIA 

77.—(1) Where—
(a) a request for information has been made to a public
authority, and
(b) under section 1 of this Act or section 7 of the Data Protection Act 1998, the applicant would have been entitled (subject to payment of any fee) to communication of any information in accordance with that section,
any person to whom this subsection applies is guilty of an offence if he alters, defaces, blocks, erases, destroys or conceals any record held by the public authority, with the intention of preventing the disclosure by that authority of all, or any part, of the information to the communication of which the applicant would have been entitled.
(2) Subsection (1) applies to the public authority and to any person who is employed by, is an officer of, or is subject to the direction of, the public authority. 

Yours faithfully,

Jt Oakley

Hoggins, Averil M., Monmouthshire Council

Dear Jt Oakley

I refer to your request under the Freedom of Information Act 2000. 

 

Responses to your questions are typed directly in your original e-mail
below.

 

If you are dissatisfied with the way the Council has handled your request
for information, you can request a review by e-mail to
mailto:[email address] or by writing to:

 

Paul Matthews

Chief Executive

PO Box 106

Caldicot

NP26 9AN 

 

If you remain dissatisfied with the handling of your request, you have a
right to appeal to the Information Commissioner at:

 

Information Commissioner’s Office

2nd Floor

Churchill House

Churchill Way

Cardiff

CF10 2HH

Telephone: 02920 678400

Email: [email address]

Fax: 02920 678399

 

There is no charge for making an appeal.

 

Regards

 

 

Averil Hoggins

FOI Officer

Tel: 01533 644744

e-mail [email address]

e-bost [email address]

 

 

 

 

 

 

Dear Hoggins, Averil M.,

Thank you but there is no 'email below'.

I would remind you of the terms of an FOIA request.

Particularly providing written replies, instead of providing data available and due under a FOIA.

Please therefore send the missing email -with requested FOIA data and NOT a newly written response -made after the date of request and therefore added to data after the request was made.

:::

FOIA request information.

Request Title/summary within scope.



I am writing to make an open government request for all the 
information to which I am entitled under the Freedom of Information 
Act 2000.

Please send me original recorded information, which includes information held on computers, in emails and in printed or handwritten documents as well as images, video and audio recordings.

If this request is too wide or unclear, and you require a 
clarification, I would be grateful if you could contact me as I 
understand that under the Act, you are required, as a duty,  to advise and assist requesters.(Section 16 / Regulation 9).

ICO guidance: 

https://ico.org.uk/media/for-organisatio...


If my request is denied in whole or in part, I ask that you justify 
all deletions by reference to specific exemptions of the act. 

I will also expect you to release all non-exempt material. I reserve 
the right to appeal your decision to withhold any information or to 
charge excessive fees.

If any of this information is already in the public domain, please 
can you direct me to it, with page references and URLs if 
necessary.

Please confirm or deny whether the requested information is held ( section (Section 1(1)(a) and consider whether information should be provided under section 1(1)(b), or whether it is subject to an exemption in Part II of the Act. 

If the release of any of this information is prohibited on the 
grounds of breach of confidence, I ask that you supply me with 
copies of the confidentiality agreement and remind you that 
information should not be treated as confidential if such an 
agreement has not been signed.

I request that the response  be provided to me as electronic copies, via WDTK. 

The information should be immediately readable - and, as a freedom of Information request,  not put in a PDF or any closed form, which some readers may not be able to access.



I understand that you are required to respond to my request within 
the 20 working days after you receive this letter. I would be 
grateful if you could confirm in writing that you have received 
this request.

::::::::

Please consider  the ICO's Decision on the provision original documents on file, rather than newly written letters of response.
https://ico.org.uk/media/action-weve-tak...

50. However, if the requester expresses a preference to inspect the original documents (or copies of those documents) then we would expect the authority to provide them with a reasonable opportunity to view the originals (or copies), where practicable. 

https://ico.org.uk/media/for-organisatio...
Nb This request does not require a letter, drafted by the External Affairs department, or any other written input by reputational defence employees - and purporting to be the response to a FOIA request.

::


Please note: 
Section 77 FOIA 

77.—(1) Where—
(a) a request for information has been made to a public
authority, and
(b) under section 1 of this Act or section 7 of the Data Protection Act 1998, the applicant would have been entitled (subject to payment of any fee) to communication of any information in accordance with that section,
any person to whom this subsection applies is guilty of an offence if he alters, defaces, blocks, erases, destroys or conceals any record held by the public authority, with the intention of preventing the disclosure by that authority of all, or any part, of the information to the communication of which the applicant would have been entitled.
(2) Subsection (1) applies to the public authority and to any person who is employed by, is an officer of, or is subject to the direction of, the public authority. 

Yours sincerely,

Jt Oakley

Dear Monmouthshire Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Monmouthshire Council's handling of my FOI request 'Monmouthshire schoolchildren left without transport to school'.

Since no reply, requesting a review .

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/m...

Yours faithfully,

Jt Oakley

Hoggins, Averil M., Monmouthshire Council

Dear [title redacted] Oakley

With reference to your Freedom of Information request. A response was e-mailed to you on 21 September 2017. This was on day 14 of your request having been received.

I have copied the response below.

If you are dissatisfied with the way the Council has handled your request for information, you can request a review by e-mail to mailto:[email address] or by writing to:

Paul Matthews
Chief Executive
PO Box 106
Caldicot
NP26 9AN

If you remain dissatisfied with the handling of your request, you have a right to appeal to the Information Commissioner at:

Information Commissioner’s Office
2nd Floor
Churchill House
Churchill Way
Cardiff
CF10 2HH

Telephone: 02920 678400
Email: [email address]
Fax: 02920 678399

Averil Hoggins
FOI Officer
Tel: 01533 644744
e-mail [email address]
e-bost [email address]

From: Hoggins, Averil M.
Sent: 21 September 2017 17:04
To: [FOI #428484 email]
Subject: FW: Freedom of Information request - Monmouthshire schoolchildren left without transport to school 170410

Dear Jt Oakley

I refer to your request under the Freedom of Information Act 2000.

Responses to your questions are typed directly in your original e-mail below.

If you are dissatisfied with the way the Council has handled your request for information, you can request a review by e-mail to mailto:[email address] or by writing to:

Paul Matthews
Chief Executive
PO Box 106
Caldicot
NP26 9AN

If you remain dissatisfied with the handling of your request, you have a right to appeal to the Information Commissioner at:

Information Commissioner’s Office
2nd Floor
Churchill House
Churchill Way
Cardiff
CF10 2HH

Telephone: 02920 678400
Email: [email address]
Fax: 02920 678399

There is no charge for making an appeal.

Regards

Averil Hoggins
FOI Officer
Tel: 01533 644744
e-mail [email address]
e-bost [email address]

Dear Hoggins, Averil

Are you stating that the review is complete?

And that I should now refer this complaint to the ICO?

Yours sincerely,

Jt Oakley

Hoggins, Averil M., Monmouthshire Council

Dear JT Oakley

 

I am sorry you do not appear to have received my previous responses.  I
am, therefore, trying once more.   I have checked on whatdotheyknow.com
site and it does not appear to be picking up my responses.

 

I have copied the responses to your original e-mail below.  Please advise
me if this fails to reach you again.

 

Kind regards

 

 

Averil Hoggins

FOI Officer  (temporary)

Tel: 01533 644744

e-mail [1][email address]

e-bost [2][email address]

 

 

 

Dear Hoggins, Averil M.,

Nothing below.

Since I know that there is data on file, please provide it -after reading the previous explanation correspondence from me on the constraints of a FOIA request

Nb You have already stated that I refer this request to the ICO, at the end of the review above.

I have given you another chance to provide the file data.

Since I don't want to waste the ICO's time and more public money, please now provide a proper response to this FOIA request, or I will forward as you have stated.

Yours sincerely,

Jt Oakley

Dear Hoggins, Averil M.,

The response time has elapsed. No review seems to have been carried out.

Does MCC intend to carry out a review, or not?

Please respond quickly, or I will have to refer to the ICO.

Yours sincerely,

Jt Oakley

Hoggins, Averil M., Monmouthshire Council

1 Attachment

Dear Jt Oakley

I refer to your request under the Freedom of Information Act 2000.

The file attached contains the information you have requested.
Monmouthshire County Council's response has been typed next to each of your questions.

If you are dissatisfied with the way the Council has handled your request for information, you can request a review by e-mail to mailto:[email address] or by writing to:

Paul Matthews
Chief Executive
PO Box 106
Caldicot
NP26 9AN

If you remain dissatisfied with the handling of your request, you have a right to appeal to the Information Commissioner at:

Information Commissioner’s Office
2nd Floor
Churchill House
Churchill Way
Cardiff
CF10 2HH

Telephone: 02920 678400
Email: [email address]
Fax: 02920 678399

There is no charge for making an appeal.

Regards

Averil Hoggins
FOI Officer (temporary)
Tel: 01633 644744
e-mail [email address]
e-bost [email address]

Dear Hoggins, Averil M.,

Thank you for your review.

Thank you but this is letter - this is not data , as per FOIA.

It is data that you hold on record at the time of the request.

If I had wished for a letter from the or department I would have written to MCC, asking for a reply.

—�

The point is to know the policy ( the exact wording will be in a policy ) and how the councillors have handled the complaints about this problem. As an example of the sort of data which should be availabke on this issue , there should be committee documents discussing the issue for instance.

And I know data exists.....as I have emails from my councillor on the topic.
So where is the explanatory emails data to parents?

You also state, having charged patrents for the whole year - as per contract, then pupils cannot travel without the passes necessary to comply with the annual contract for part of that year.

I have been refunded for the days my child was left without a bus, therefore my FOIA enquiry encompasses what refunds MCC have given to other parents, as I cannot be alone.

This data would be on file, together with the accompanying letter. Yet it is absent from your reply.

Did MCC tell parents that they were entitled to refunds for the days where the school term contract was breached?

That would also be data on file.

Could you please confirm that this letter is in fact your review - as after no information appeared on WDTK, I have already explained that I did not require a letter and therefore already put the request into review.

Yours sincerely,

Jt Oakley

Dear Hoggins, Averil M.,

Since you have advised me to refer to the ICO, I have done so.

Yours sincerely,

Jt Oakley

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