Monitoring arrangements for chaplaincy services 2009/10

Robert Christian made this Freedom of Information request to Leicestershire Partnership NHS Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Leicestershire Partnership NHS Trust,

For 2009/10 I would be grateful if you could provide me with the following information about the way in which your chaplaincy service is monitored.

1. Does the Trust monitor the hours worked in return for payment? I would be grateful for a copy of any information that the Trust holds on file for 2009/10 that shows this monitoring.

2. Does the Trust assure itself that the service provided is in line with S. 3b of the NHS Constitution in relation to equality legislation? I would be grateful for a copy of any information that the Trust holds on file for 2009/10 or earlier, that shows how the Trust ensures that the service is delivered in line with the NHS Constitution commitment to equality (particularly gender and LGBT equality).

3. Does the Trust check whether patients are satisfied with the chaplaincy service? I would be grateful for a copy of any information that the Trust holds on file for 2009/10, or any earlier period, that shows how patient satisfaction with chaplaincy services is measured.

4. Finally, I would also be grateful to know how the Trust is assured that all staff delivering chaplaincy services have CRB checks held on file.

Thank you in advance for your assistance in this matter. It is very much appreciated.

Yours faithfully,

Robert Christian

Leicestershire Partnership NHS Trust

1 Attachment

Dear Robert Christian,

Freedom of Information Act 2000 Request REF: FOI/1011/123

Thank you for your recent request for information under the Freedom of Information Act 2000, which we received on 14th September. We are processing your request and will respond to you shortly.

Please find attached our leaflet giving guidance on our procedure for managing requests for information in compliance with the Freedom of Information Act 2000.

In the meantime, if you have any queries please either respond to this email or contact me at the following address quoting the above REF number.

Yours sincerely,

Mary Stait
Healthcare Records & FOI Manager
Leicestershire Partnership NHS Trust
Trust Headquarters
George Hine House
Gipsy Lane
Leicester LE5 0TD
Telephone 0116 295 8995

This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. Any views or opinions expressed are those of the author and do not represent the views of the Leicestershire Partnership NHS Trust unless otherwise explicitly stated. The information contained in this e-mail may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. If you have received this message in error, please notify me and remove it from your system.

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Leicestershire Partnership NHS Trust

Dear Robert Christian,

Freedom of Information Act 2000 Request REF: FOI/1011/123

Further to your email of 14th September I am writing to let you know we are still processing your request and are unlikely to be able to respond by tomorrow, twenty working days of receipt of your request.

The reason for the delay is due to staff annual leave. However, I hope to be able to provide a response to you in the next few days.

Please accept our sincere apologies for this delay.

If you need any further assistance please do not hesitate to contact me at the address below.

Yours sincerely,

Mary Stait
Healthcare Records & FOI Manager
Leicestershire Partnership NHS Trust
Trust Headquarters
George Hine House
Gipsy Lane
Leicester LE5 0TD
Telephone 0116 295 8995

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Leicestershire Partnership NHS Trust

4 Attachments

Dear Robert Christian,

Freedom of Information Act 2000 Request REF: FOI/1011/123

Thank you for your request for information under the Freedom of Information Act 2000, which we received on 14th September. I am now pleased to provide the attached information in response to your request.

If you need any further assistance, please do not hesitate to contact me at the address below quoting the above REF number.

Yours sincerely,

Mary Stait
Healthcare Records & FOI Manager
Leicestershire Partnership NHS Trust
Trust Headquarters
George Hine House
Gipsy Lane
Leicester LE5 0TD
Telephone 0116 295 8995

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Robert Christian

Dear Mary,

Thank you for your helpful response.

Yours faithfully,

Robert Christian