“This email is covered by the disclaimer found at the end of the message.”

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This is an automated message:

Thank you for your FOI request.  The FOI team will formally acknowledge
receipt of your FOI request in due course.

However, in the meantime please consider the following.  Due to the
current pandemic, staff within the Public Health Agency are working at
full capacity to respond to and manage the situation day by day.  If you
have submitted an FOI request seeking COVID-19 related information, it is
those same staff who will have to be taken from this work and deployed in
order to provide you with a response. 

Over the past few months, there has been an increasing amount of
information and statistics made available on the internet, updated on a
daily or weekly basis, in order to inform the public.  This information
can be found at:

* [1]DoH Daily Dashboard 
* [2]NISRA dashboard
* [3]PHAWeekly COVID 19 & Monthly Epidemiological Bulletins

If your FOI request is COVID-19 related, please take a look at these
resources online – perhaps they will provide the information you are
seeking.  If they do, it would be extremely helpful to us if you would
withdraw your request to avoid us having to process your request further. 
You can do this by sending a follow-up e-mail to the above email address
advising that you wish to withdraw your request. 

If the web links above do not give you the information you are requesting,
or if your request is non-COVID-19 related, we will proceed with your
request as per our normal procedure.  Please note that given the current
COVID-19 situation PHA may not be able to respond to your request within
the 20 day timeframe laid down in the FOI Act 2000 however, please be
assured that a response will be sent as soon as we are in a position to do
so.

Thank you

FOI team

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“This email is covered by the disclaimer found at the end of the message.”

________________________________

Afternoon Mr Shepherd

Ref: Freedom of Information Request No. 95/21

Thank you for your request for information received by the Public Health Agency on 19th July 2021.

This request will now be processed under the terms of the Freedom of Information Act 2000, within the statutory timescale of 20 working days. While we will endeavour to provide you with a response within this timescale, in the event of disruption to services due to COVID-19 there may be delays. Should any delays arise, we will endeavour to keep you informed with a revised, estimated date for response. We appreciate your patience and understanding during this time.

The leaflet attached is provided for your information and tells you about the legislation and our procedures for dealing with requests for information.

If you have any queries about this communication, please do not hesitate to contact me. Kindly quote the reference number above in any future communications relating to this request for information.

I hope you find this helpful.

Yours sincerely,

Carol Hermin
OBO FOI Team

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“This email is covered by the disclaimer found at the end of the message.”

________________________________

Dear Mr Shepherd

Ref: Freedom of Information Request No. 95/21

Your request for information has now been considered by the Public Health Agency and I can confirm that we do not hold this information.

The Public Health Agency is supplied its telephony system by the Business Services Organisation. This is an in-house system provided and maintained by the Health and Social Care (HSC) IT Services.

The Business Services Organisation also manages our mobile phone services and provides our Procurement Service. They may be in a position to consider and respond to your information request separately – please see contact details below:

Business Services Organisation:
Email: [email address]
Website: http://www.hscbusiness.hscni.net/

I apologise that PHA was not able to respond sooner to your query. PHA staff continue to be involved in other duties to assist with COVID 19 and, unfortunately, this has resulted in a delay in our response to you.

If you have any queries about this communication, or are unhappy with this response and wish to request an internal review, please do not hesitate to contact me. It would be helpful if you could quote the reference number above in any future communications relating to this request for information.

Yours sincerely,

Carol Hermin
OBO FOI Team

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