Dear Mr Shepherd,

Thank you for your request for information. We have considered it under
the Freedom of Information Act. Your original questions can be seen below
in bold, for reference. The response of the South Downs National Park
Authority is as follows:

Telephony System

1.    What is your current telephony system?

Mitel

2.    How many users of the telephony system?

157

3.    When is the contract up for renewal?

October 2022

4.    Will Microsoft Teams Voice for external calling be a consideration
for the next contract cycle?

Yes

5.    The email address of the primary contact for this contract?

[1][email address]

Mobile phones

1.    Who is your current mobile phone provider?

Tele Technology/Vodafone/EE/O2

2.    How many mobile connections?

107

3.    When is the contract up for renewal?

The majority of contracts come to an end in March 2022.

4.    How long do you contract for (24 or 36 months)?

24 months hitherto.

5.    The email address of the primary contact for this contract?

[2][email address]

Procurement frameworks

1.    Do you procure through the Networks Services 2 framework (CCS RM3808
previously RM1045)?

We haven’t so far but will consider at the next renewals.

2.    Do you procure through the G-Cloud framework?

Generally yes, but not for the telephony contracts above – Again, this
will be considered at the next renewals for these telephony contracts.

If you are unhappy with the way in which the Authority has handled your
request, you can ask the Authority to review it by sending an email to the
following address:

Performance and Project Manager – [3][email address]

Requests for internal review must be submitted in writing and must be made
no later than 40 working days from the date of our response to you.

If our internal review does not resolve the issue to your complete
satisfaction, you have the right to apply to the Information Commissioner
for a decision. You can register a complaint at the “Make a complaint”
section of the Information Commissioner’s Office (ICO) website, at the
following link: [4]https://ico.org.uk/make-a-complaint/ That ICO can be
contacted directly at the following link:
[5]https://ico.org.uk/global/contact-us/

The ICO also have a phone line that can be used to contact them. The
number is 0303 123 1113.

Kind regards,

Paul

Paul Slade

Support Services Officer

South Downs National Park Authority

Tel: 01730 819221

South Downs Centre, North Street, Midhurst, West Sussex, GU29 9DH

[6]www.southdowns.gov.uk | [7]facebook | [8]SDNPA twitter | [9]Ranger
twitter | [10]youtube

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. mailto:[email address]
4. https://ico.org.uk/make-a-complaint/
5. https://ico.org.uk/global/contact-us/
6. http://www.southdowns.gov.uk/
7. http://www.facebook.com/sdnpa
8. https://twitter.com/sdnpa/
9. https://twitter.com/Ranger_sdnpa
10. http://www.youtube.com/sdnpa/