Mobile and Telephony contracts

Terry Shepherd made this Freedom of Information request to Snowdonia National Park Authority

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Snowdonia National Park Authority,

Under the Freedom of Information Act, could you kindly provide me with the following information please?

Telephony System

1. What is your current telephony system?
2. How many users of the telephony system?
3. When is the contract up for renewal?
4. Will Microsoft Teams Voice for external calling be a consideration for the next contract cycle?
5. The email address of the primary contact for this contract?

Mobile phones

1. Who is your current mobile phone provider?
2. How many mobile connections?
3. When is the contract up for renewal?
4. How long do you contract for (24 or 36 months)?
5. The email address of the primary contact for this contract?

Procurement frameworks

1. Do you procure through the Networks Services 2 framework(CCS RM3808 previously RM1045)?
2. Do you procure through the G-Cloud framework?

Yours faithfully,

Terry Shepherd

2 Attachments

Mae hwn yn ateb awtomatig.

Mae eich gohebiaeth wedi ei dderbyn ac rydym yn delio gyda’ch ymholiad

 

This is an automated reply.

We acknowledge receipt of your email and are dealing with your enquiry

 

Derbynfa / Reception

Awdurdod Parc Cenedlaethol Eryri

Snowdonia National Park Authority

FFón / Tel       01766 770274

Facs / Fax       01766 771211

e.bost / e.mail  [1][email address].cymru

 

[2]www.eryri.llyw.cymru

 

[3]cid:image002.jpg@01D2B854.EFC5D890

 

[4]cid:image001.jpg@01D2E510.623D2EE0

 

Rydym yn croesawu gohebiaeth yn Gymraeg a Saesneg. Cewch ateb Cymraeg i
bob gohebiaeth Gymraeg ac ateb Saesneg i bob gohebiaeth Saesneg. Ni fydd
gohebu yn Gymraeg yn arwain at oedi. Mae'r e-bost hwn ac unrhyw atodiad
iddo yn gyfrinachol ac fe'i bwriedir ar gyfer y sawl a enwir arno yn unig.
Gall gynnwys gwybodaeth freintiedig. Os yw wedi eich cyrraedd trwy
gamgymeriad ni ellwch ei gopio, ei ddosbarthu na'i ddangos i unrhyw un
arall a dylech gysylltu â'r anfonwr ar unwaith. Mae unrhyw gynnwys nad
yw'n ymwneud â busnes swyddogol y corff sy'n anfon yr e-bost yn bersonol
i'r awdur. Arbedwch bapur, ynni ac arian - Peidiwch argraffu'r neges yma
oni bai ei bod yn hollol angenrheidiol.
------------------------------------------------------------- We welcome
correspondence in Welsh and English. You will receive a response in Welsh
to all correspondence received in Welsh and a response in English to all
correspondence received in English. Corresponding in Welsh will not lead
to a delay. This email and any attachments are confidential and intended
for the named recipient only. The content may contain privileged
information. If it has reached you by mistake, you should not copy,
distribute or show the content to anyone but should contact the sender at
once. Any content that is not pertinent to the official business of the
organisation is personal to the author. Save paper, energy and money - Do
not print this message unless it is absolutely necessary.

References

Visible links
1. mailto:[email address].cymru
2. http://www.eryri.llyw.cymru/

2 Attachments

 

Diolch am eich e-bost.

Mae eich gohebiaeth wedi ei flaenyrru at Bethan Hughes, Pennaeth
Gweinyddol a Gofal Cwsmer,  i ddelio gyda’ch ymholiad. Yn unol â’n safonau
gwasanaeth cwsmer, gallwch ddisgwyl ymateb llawn o fewn 10 diwrnod gwaith.

 

Thank you for your e-mail.

Your correspondence has been forwarded to Head of Administration and
Customer Care,  to deal with your enquiry. In line with our customer
service standards, you can expect a full response within 10 working days.

 

 

 

Derbynfa / Reception

Awdurdod Parc Cenedlaethol Eryri

Snowdonia National Park Authority

FFón / Tel       01766 770274

Facs / Fax       01766 771211

e.bost / e.mail  [1][email address].cymru

 

www.eryri.llyw.cymru

 

 

 

 

From: Terry Shepherd <[FOI #758849 email]>
Sent: 25 May 2021 15:46
To: Parc <[email address].cymru>
Subject: Freedom of Information request - Mobile and Telephony contracts

 

Dear Snowdonia National Park Authority,

Under the Freedom of Information Act, could you kindly provide me with the
following information please?

Telephony System

1. What is your current telephony system?
2. How many users of the telephony system?
3. When is the contract up for renewal?
4. Will Microsoft Teams Voice for external calling be a consideration for
the next contract cycle?
5. The email address of the primary contact for this contract?

Mobile phones

1. Who is your current mobile phone provider?
2. How many mobile connections?
3. When is the contract up for renewal?
4. How long do you contract for (24 or 36 months)?
5. The email address of the primary contact for this contract?

Procurement frameworks

1. Do you procure through the Networks Services 2 framework(CCS RM3808
previously RM1045)?
2. Do you procure through the G-Cloud framework?

Yours faithfully,

Terry Shepherd

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[2][FOI #758849 email]

Is [3][Snowdonia National Park Authority request email] the wrong address for Freedom of
Information requests to Snowdonia National Park Authority? If so, please
contact us using this form:
[4]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[5]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[6]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

Bethan Hughes,

1 Attachment

Dear Terry Shepherd

 

Re: Freedom of Information Request

 

I acknowledge receipt of your Freedom of information request dated 25^th
of May 2021.  Please find below, answers to your list of questions.

 

Telephony System

1. What is your current telephony system? 3CX
2. How many users of the telephony system? 120
3. When is the contract up for renewal? 04.2026
4. Will Microsoft Teams Voice for external calling be a consideration for
the next contract cycle? No
5. The email address of the primary contact for this contract?
[1][email address].cymru

Mobile phones

1. Who is your current mobile phone provider? Vodafone
2. How many mobile connections? 82
3. When is the contract up for renewal? 01.2023
4. How long do you contract for (24 or 36 months)? 24 months
5. The email address of the primary contact for this contract?
[2][email address].cymru

Procurement frameworks

1. Do you procure through the Networks Services 2 framework(CCS RM3808
previously RM1045)? Yes
2. Do you procure through the G-Cloud framework? No

I trust the information above answers your request in full.

 

Yours sincerely

 

Bethan Wyn Hughes

Pennaeth Gweinyddol a Gofal Cwsmer / Head of Administration and Customer
Care

Awdurdod Parc Cenedlaethol Eryri / Snowdonia National Park Authority

E-bost / E-mail: [3][email address].cymru

Ffon / Phone: 01766 772530

Wefan / Website: [4]www.eryri.llyw.cymru

 

Rydym yn croesawu gohebiaeth yn Gymraeg a Saesneg. Cewch ateb Cymraeg i
bob gohebiaeth Gymraeg ac ateb Saesneg i bob gohebiaeth Saesneg. Ni fydd
gohebu yn Gymraeg yn arwain at oedi. Mae'r e-bost hwn ac unrhyw atodiad
iddo yn gyfrinachol ac fe'i bwriedir ar gyfer y sawl a enwir arno yn unig.
Gall gynnwys gwybodaeth freintiedig. Os yw wedi eich cyrraedd trwy
gamgymeriad ni ellwch ei gopio, ei ddosbarthu na'i ddangos i unrhyw un
arall a dylech gysylltu â'r anfonwr ar unwaith. Mae unrhyw gynnwys nad
yw'n ymwneud â busnes swyddogol y corff sy'n anfon yr e-bost yn bersonol
i'r awdur. Arbedwch bapur, ynni ac arian - Peidiwch argraffu'r neges yma
oni bai ei bod yn hollol angenrheidiol.
------------------------------------------------------------- We welcome
correspondence in Welsh and English. You will receive a response in Welsh
to all correspondence received in Welsh and a response in English to all
correspondence received in English. Corresponding in Welsh will not lead
to a delay. This email and any attachments are confidential and intended
for the named recipient only. The content may contain privileged
information. If it has reached you by mistake, you should not copy,
distribute or show the content to anyone but should contact the sender at
once. Any content that is not pertinent to the official business of the
organisation is personal to the author. Save paper, energy and money - Do
not print this message unless it is absolutely necessary.

References

Visible links
1. mailto:[email address].cymru
2. mailto:[email address].cymru
3. mailto:[email address].cymru
4. http://www.eryri.llyw.cymru/