Mobile and Telephony contracts

The request was successful.

Dear Betsi Cadwaladr University Health Board,

I hope you are well.
Under the Freedom of Information Act, could you please kindly answer the questions below.

Telephony System
1. What is your current telephony system?
2. How many users of the telephony system?
3. When is the contract up for renewal?
4. Are you considering or interested in Microsoft Teams Voice (Direct Routing)?
5. The name (separately) and email address of the primary contact for this contract?
6. Current annual spend?

Mobile phone contracts
1. Who is your current mobile phone provider?
2. How many mobile connections?
3. When is the contract up for renewal?
4. How long do you contract for (24 or 36 months)?
5. The name (separately) and email address of the primary contact for this contract?
6. Current annual spend?

Crown Commercial Services frameworks
Do you procure through the Networks Services 2 framework? (RM3808 previously RM1045)
If not, how do you procure mobiles and telecommunication services/solutions?

Yours faithfully,

Terry Shepherd

Jenna Hughes (BCUHB - Information Governance), Betsi Cadwaladr University Health Board

1 Attachment

Dear Terry Shepherd,

Due to the unprecedented challenges we are all facing during the Coronavirus (COVID-19) pandemic, we respectfully ask that if your request for information is not urgent, you consider whether your request under the FOI Act could be resubmitted at a future date.

If this is not possible, please be assured that your request will be processed, and a final decision on your request would normally be sent to you within 20 working days of receipt of your request. This means that you can expect to receive your decision by Friday 23rd October. However, please note that your request for information may be delayed due to urgent operational responses in dealing with Public Health Coronavirus (COVID-19) priorities.

We apologise for any inconvenience this may cause, as we do remain committed to responding to your request and will respond as soon as we are able. Should our response to your request breach the statutory timeframe and you remain unhappy with our response you have the right to complain to the Information Commissioners Office (ICO) and you can contact them at:

Information Commissioner’s Office - Wales
2nd Floor, Churchill House, Churchill Way, Cardiff, CF10 2HH
Tel: 0330 414 6421
[email address]
www.ico.org.uk
twitter.com/iconews

Attached is our leaflet providing guidance on our procedure for managing requests. It may also be of help to know that all our FOI responses are published on our Disclosure log and therefore, some of the information you have requested might already be publically available.

We welcome correspondence through the medium of Welsh.

Kindest of regards,

Jenna Hughes
Trainee Information Governance Administrator
Gweinyddwr Llywodraethu Gwybodaeth Dan Hyfforddiant

Pob ymholiad / cais i gael ei gofnodi ar y porth Llywodraethu Gwybodaeth:
https://ictportal.cymru.nhs.uk/governance
All queries / requests to be logged on the Information Governance portal:
https://ictportal.cymru.nhs.uk/governance
Ffon/Tel: 03000 858361

P Help save paper – do not print this message unless necessary!
P Arbedwch bapur - peidiwch ag argraffu'r neges hwn onibai ei fod yn hollol angenrheidiol os gwelwch yn dda!

We welcome correspondence through the medium of Welsh
Rydym yn croesawu gohebiaeth drwy gyfrwng y Gymraeg

show quoted sections

Sarah Jones (BCUHB - Information Governance), Betsi Cadwaladr University Health Board

2 Attachments

Good Morning Terry,

 

Further to your recent request for information under the Freedom of
Information Act, please find attached our response.

 

Cofion Cynnes / Kind Regards

Sarah Jones

Information Governance Co-Ordinator

Cydlynydd Llywodraethu Gwybodaeth

 

Betsi Cadwaladr University Health Board – Bwrdd Iechyd Prifysgol Betsi
Cadwaladr

Trust Headquarters, Maelor Hospital, Croesnewydd Road, Wrexham LL13 7TD

Email/Ebost:  [1][email address]

 

[2]The IG Code

 

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Cymraeg

Rhybudd Ebost (2010) - Bwrdd Iechyd Prifysgol Betsi Cadwaladr

Fe'ch cynghorir i ddarllen rhybydd ebost Bwrdd Iechyd Prifysgol Betsi
Cadwaladr (a'i argraffu er mwyn cyfeirio ato yn y dyfodol).  Gellir dod o
hyd iddo yn y lleoliad canlynol

[3]http://www.wales.nhs.uk/sitesplus/861/tu...

English

Betsi Cadwaladr University Health Board - Email Notice (2010)

You are advised to read (and print for future reference) the Betsi
Cadwaladr University Health Board e-mail notice which can be found at this
location

[4]http://www.wales.nhs.uk/sitesplus/861/pa...

 

Betsi Cadwaladr University Health Board is the operational name of Betsi
Cadwaladr University Local Health Board

References

Visible links
1. mailto:[email address]
3. http://www.wales.nhs.uk/sitesplus/861/tu...
4. http://www.wales.nhs.uk/sitesplus/861/pa...