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gyngor. Ein horiau agor yw dydd Llun i ddydd Iau 8:30-16:30 a Dydd Gwener
8:30-16:00.

Automatic acknowledgement – Thank you for contacting the Aneurin Bevan
Community Health Council. We are the independent watchdog of NHS services
in Gwent. If you have contacted us for independent support with a concern
or enquiry regarding an NHS service, a member of our Advocacy and
Enquiries Team will be in touch with you shortly. If you feel your concern
or enquiry is urgent, please telephone our office on 01633 838516 for
advice. Our opening hours are Monday to Thursday 8:30 – 16:30 and Friday
8:30 – 16:00.

Dear Terry Sheperd,

Many thanks for your recent email. Please find below the answers to the questions you asked:

Telephony System
1. What is your current telephony system? - NEC telephone system with ISDN lines
2. How many users of the telephony system? - 12
3. When is the contract up for renewal? - Not currently in contract
4. Are you considering or interested in Microsoft Teams Voice (Direct Routing)? - This would be the decision of the Board of Community Health Councils in Wales
5. The name (separately) and email address of the primary contact for this contract? Claire Starmore [email address]
6. Current annual spend? - approx. £2000

Mobile phone contracts
1. Who is your current mobile phone provider? - o2
2. How many mobile connections? - 7
3. When is the contract up for renewal? - May 2021
4. How long do you contract for (24 or 36 months)? 18 months
5. The name (separately) and email address of the primary contact for this contract? Claire Starmore [email address] 6. Current annual spend? - approx. £950

Crown Commercial Services frameworks
Do you procure through the Networks Services 2 framework? (RM3808 previously RM1045) If not, how do you procure mobiles and telecommunication services/solutions?- We current use BT and o2 direct for our mobiles and telecommunications

I hope this information proves useful and in the meantime should you require any further information please do not hesitate to contact me.

Kind regards

Claire

Claire Starmore
Rheolwr Busnes / Business Manager
Cyngor Iechyd Cymuned Aneurin Bevan / Aneurin Bevan Community Health Council, Raglan House, 6-8 William Brown Close, Llantarnam Business Park, Cwmbran NP44 3AB
Ffôn/Tel 01633 838516 

Mae'r Cyngor Iechyd Cymuned yn cynnig Gwasanaeth Iaith Gymraeg. Diolch.
The Community Health Council offers a Welsh Language Service. Thank you.

A wnewch chi nodi mae pob galwad ffôn yn cael ei recordio at ddibenion hyfforddi a monitro.
Mae manylion ein hysbyseb preifatrwydd ar gael ar ein gwefan www.communityhealthcouncils.org.uk/aneur...

Please note that all telephone calls are recorded for training and monitoring purposes.
Details of our privacy notice is available on our website www.communityhealthcouncils.org.uk/aneur...

Os ydych angen yr wybodaeth yma ar ffurf wahanol cysylltwch â 01633 838516 neu [email address]   
If you need this information in an alternative format please contact 01633 838516 or [email address]

Sylwer y gellid mynnu, o dan delerau Deddf Rhyddid Gwybodaeth 2000, bod y Cynghorau Iechyd Cymuned yn gwneud cynnwys unrhyw e-bost neu ohebiaeth a dderbyniwyd yn gyhoeddus.
Please be aware that, under the terms of the Freedom of Information Act 2000, Community Health Councils may be required to make public the content of any emails or correspondence received.

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