Mobile and Telephony contracts

Terry Shepherd made this Freedom of Information request to London School of Hygiene and Tropical Medicine as part of a batch sent to 148 authorities

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear London School of Hygiene and Tropical Medicine,

I hope you are well.
Under the Freedom of Information Act, could you please kindly answer the questions below.

Telephony System
1. What is your current telephony system?
2. How many users of the telephony system?
3. When is the contract up for renewal?
4. Are you considering or interested in Microsoft Teams Voice (Direct Routing)?
5. The name (separately) and email address of the primary contact for this contract?
6. Current annual spend?

Mobile phone contracts
1. Who is your current mobile phone provider?
2. How many mobile connections?
3. When is the contract up for renewal?
4. How long do you contract for (24 or 36 months)?
5. The name (separately) and email address of the primary contact for this contract?
6. Current annual spend?

Crown Commercial Services frameworks
Do you procure through the Networks Services 2 framework? (RM3808 previously RM1045)
If not, how do you procure mobiles and telecommunication services/solutions?

Yours faithfully,

Terry Shepherd

LSHTM Servicedesk, London School of Hygiene and Tropical Medicine

LSHTM ServiceDesk
London School of Hygiene & Tropical Medicine

Re: Freedom of Information request - Mobile and Telephony contracts

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will respond within 20 working days.

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LSHTM Servicedesk, London School of Hygiene and Tropical Medicine

LSHTM ServiceDesk
London School of Hygiene & Tropical Medicine

Hi Terry 

Your request Freedom of Information request - Mobile and Telephony
contracts has now been completed.

Apologies for the delay I needed a colleague who was away on
extended leave to fill in a few of the gaps here.

Telephony System
1. What is your current telephony system?

Mitel MiVoice Business 9.1 PR1.

2. How many users of the telephony system?

Many people "use" the telephony system but, if it helps, and assuming you
actually mean user licences, I currently have 1811 of those available, of
which 1685 are currently in use. I also have 135 analogue licences, of
which 107 are currently in use. Please let me know if you require
something different.

3. When is the contract up for renewal?

I have more than one contract in place, depending on the particular
service to which you are referring, so you need to be more specific with
your question. If it helps the next maintenance contract renewal date is
1st August 2021. Please let me know if you require something different.

4. Are you considering or interested in Microsoft Teams Voice (Direct
Routing)?

No.

5. The name (separately) and email address of the primary contact for this
contract?

David Hunt; [1][email address].

6. Current annual spend?

You need to more specific about the scope of this question please, "annual
spend" on precisely what? If it helps, and assuming you are referring to
the contract question already asked, my last annual maintenance contract
renewal figure was £16863.36, excluding VAT. Please let me know if you
require something different.

Mobile phone contracts
1. Who is your current mobile phone provider?

Truphone and O2.

2. How many mobile connections?

125.

3. When is the contract up for renewal?

All connections are on separate, discrete, contracts.

4. How long do you contract for (24 or 36 months)?

24 months.

5. The name (separately) and email address of the primary contact for this
contract?

Tim Satchwell; [2][email address].

6. Current annual spend?
Financial year 2019/20: £43965.44 including VAT.

Best wishes
Caroline

LSHTM ServiceDesk
servicedesk.lshtm.ac.uk
+44 (0)20 7927 2186

London School of Hygiene & Tropical Medicine
Keppel Street, London WC1E 7HT UK | +44 (0)20 7636 8636 | www.lshtm.ac.uk

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[5]servicedesk.lshtm.ac.uk
+44 (0)20 7927 2186

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London School of Hygiene & Tropical Medicine
Keppel Street, London WC1E 7HT UK | +44 (0)20 7636 8636 |
[6]www.lshtm.ac.uk

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