Mobile and Telephony contracts

Terry Shepherd made this Freedom of Information request to Solicitors Regulation Authority

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Solicitors Regulation Authority,

I hope you are well.
Under the Freedom of Information Act, could you please kindly answer the questions below.

Telephony System
1. What is your current telephony system?
2. How many users of the telephony system?
3. When is the contract up for renewal?
4. If it isn't a VoIP system, will that be a consideration for the next contract cycle?
5. The name (separately) and email address of the primary contact for this contract?
6. Current annual spend?

Mobile phone contracts
1. Who is your current mobile phone provider?
2. How many mobile connections?
3. When is the contract up for renewal?
4. How long do you contract for (24 or 36 months)?
5. The name (separately) and email address of the primary contact for this contract?
6. Current annual spend?

Crown Commercial Services frameworks
Do you procure through the Networks Services 2 framework? (RM3808 previously RM1045) Do you procure through the G-Cloud framework?

Yours faithfully,

Terry Shepherd

SRA Information Compliance, Solicitors Regulation Authority

Thank you for contacting the Information Governance and Compliance Team at
the Solicitors Regulation Authority (SRA).

 

We aim to respond to request for information under our Transparency Code
requests within 20 working days. Information on how we handle these
requests, including a copy of our Transparency Code, can be found on our
website [1]here.

 

We will process and respond to Subject Access Requests within the
statutory timeframes as set out in the relevant data protection
legislation.

 

This mailbox does not deal with reports about solicitors. For information
about how to report an individual or firm please see our website [2]here.

 

 

 

For information on how we handle your personal data, see our [3]privacy
notice.
This email is intended for the addressee only. This includes any
attachments. Its unauthorised use, further processing, storage or copying
is not allowed. If you are not the intended recipient, please let the
sender know and then destroy all copies.
Please note the sender is not authorised to conclude any contract on
behalf of the Solicitors Regulation Authority by email.

References

Visible links
1. http://www.sra.org.uk/sra/how-we-work/tr...
2. http://www.sra.org.uk/consumers/problems...
3. http://www.sra.org.uk/dpa

SRA Information Compliance, Solicitors Regulation Authority

Dear Mr Shepherd,

Thank you for your email.

Please find our response below:

Telephony System
1.What is your current telephony system?
a.MS Teams

2.How many users of the telephony system?
a.400 currently, soon to be rolled out to all 750 staff

3.When is the contract up for renewal?
a.December 2021

4.If it isn't a VoIP system, will that be a consideration for the next contract cycle?
a.It is a VoIP system

5.The name (separately) and email address of the primary contact for this contract?
[email address]

6.Current annual spend?
a.£105,000

Mobile phone contracts
1.Who is your current mobile phone provider?
02

2.How many mobile connections?
229

3.When is the contract up for renewal?
June 2022

4.How long do you contract for (24 or 36 months)?
24 Months

5. The name (separately) and email address of the primary contact for this contract?
[email address]

6. Current annual spend?
£20000

Crown Commercial Services frameworks
Do you procure through the Networks Services 2 framework? (RM3808 previously RM1045) Do you procure through the G-Cloud framework?

Crown Commercial frameworks are not applicable to the SRA as they are not bound by Public Sector Procurement Regulations.

Yours sincerely,

Jack Baraczewski
Information Governance Officer
Solicitors Regulation Authority
The Cube, Birmingham
www.sra.org.uk

show quoted sections