Mobile and Telephony contracts

Terry Shepherd made this Freedom of Information request to ANCHO Limited

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear ANCHO Limited,

Under the Freedom of Information Act, could you please kindly answer the questions below.

Telephony System
1. What is your current telephony system?
2. How many users of the telephony system?
3. When is the contract up for renewal?
4. If it isn't a VoIP system, will that be a consideration for the next contract cycle?
5. The email address of the primary contact for this contract?
6. Current annual spend?

Mobile phones
1. Who is your current mobile phone provider?
2. How many mobile connections?
3. When is the contract up for renewal?
4. How long do you contract for (24 or 36 months)?
5. The email address of the primary contact for this contract?
6. Current annual spend?

Crown Commercial Services frameworks

Do you procure through the Networks Services 2 framework? (RM3808 previously RM1045)

Do you procure through the G-Cloud framework?

Yours faithfully,

Terry Shepherd

ANCHO Limited

5 Attachments

Good Afternoon,

 

Thank you for your email, I have forwarded this on to the relevant
department.

 

Kind Regards

 

Annette

Cairn HA

 ​ customerservices
Our Vision: Great Homes. Great Services. Great People. 

Our Values: Customer First | Excellence | Accountability | One Team | Respect 
 
[1]Facebook [2]Twitter [3]Linkedin [4]Web
Email: [5][email address]
Visit: [6]www.cairnha.com

From: [FOI #674637 email]
Sent: 06/07/2020 08:49:19
To: [ANCHO request email]
Subject: Freedom of Information request - Mobile and Telephony contracts

Dear ANCHO Limited, Under the Freedom of Information Act, could you please
kindly answer the questions below. Telephony System 1. What is your
current telephony system? 2. How many users of the telephony system? 3.
When is the contract up for renewal? 4. If it isn't a VoIP system, will
that be a consideration for the next contract cycle? 5. The email address
of the primary contact for this contract? 6. Current annual spend? Mobile
phones 1. Who is your current mobile phone provider? 2. How many mobile
connections? 3. When is the contract up for renewal? 4. How long do you
contract for (24 or 36 months)? 5. The email address of the primary
contact for this contract? 6. Current annual spend? Crown Commercial
Services frameworks Do you procure through the Networks Services 2
framework? (RM3808 previously RM1045) Do you procure through the G-Cloud
framework? Yours faithfully, Terry Shepherd
------------------------------------------------------------------- Please
use this email address for all replies to this request:
[FOI #674637 email] Is [ANCHO request email] the wrong
address for Freedom of Information requests to ANCHO Limited? If so,
please contact us using this form:
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This message and any reply that you make will be published on the
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https://www.whatdotheyknow.com/help/offi... For more detailed guidance on
safely disclosing information, read the latest advice from the ICO:
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note that in some cases publication of requests and responses will be
delayed. If you find this service useful as an FOI officer, please ask
your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------

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Catherine Bradley, ANCHO Limited

6 Attachments

Dear Mr Shepherd,

 

Please see attached the acknowledgment letter in response your FOI request
dated the 6^th of July 2020.

 

Kind regards,

 

Catherine

 

 ​ Catherine Bradley
Governance Administration Assistant
Our Vision: Great Homes. Great Services. Great People. 

Our Values: Customer First | Excellence | Accountability | One Team | Respect 
 
[1]Facebook [2]Twitter [3]Linkedin [4]Web
Address: Bellevue House, 22 Hopetoun Street ,  Edinburgh ,  EH7 4GH
Call: [5]0800 990 3405
Email: [6][email address]
Visit: [7]www.cairnha.com

References

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5. file:///tmp/tel:0800%20990%203405
6. mailto:[email address]
7. http://www.cairnha.com/

Siobhan Harvey, ANCHO Limited

13 Attachments

Hi Terry,

 

Regarding the recent FOI requests for ANCHO and Cairn. I would like some
further information so that we can give you an appropriate response. Would
you be able to contact me please for a call?

 

Please call the main number on 0800 990 3405.

 

Thanks

 

 ​ Siobhan Harvey
Business Improvement Manager
Our Vision: Great Homes. Great Services. Great People. 

Our Values: Customer First | Excellence | Accountability | One Team | Respect 
 
[1]Facebook [2]Twitter [3]Linkedin [4]Web
Address: Bellevue House, 22 Hopetoun Street ,  Edinburgh ,  EH7 4GH
Call: [5]0800 990 3405
Email: [6][email address]
Visit: [7]www.cairnha.com

From: Catherine Bradley <[email address]>
Sent: 07 July 2020 12:07
To: Siobhan Harvey <[email address]>
Subject: FW: Freedom of Information request - Mobile and Telephony
contracts

 

Hi Siobhan,

 

I hope you are well.

 

We have had 2 identical FOI requests that Neil has advised you would be in
charge of.  We have 20 days to respond with the information so they will
need it by the 4^th of August. If you need further information from the
applicant then the 20 day timeframe will start again from the time the
additional information is sent through.

 

Thanks,

 

Catherine

 

 

Dear ANCHO Limited, Under the Freedom of Information Act, could you please
kindly answer the questions below. Telephony System 1. What is your
current telephony system? 2. How many users of the telephony system? 3.
When is the contract up for renewal? 4. If it isn't a VoIP system, will
that be a consideration for the next contract cycle? 5. The email address
of the primary contact for this contract? 6. Current annual spend? Mobile
phones 1. Who is your current mobile phone provider? 2. How many mobile
connections? 3. When is the contract up for renewal? 4. How long do you
contract for (24 or 36 months)? 5. The email address of the primary
contact for this contract? 6. Current annual spend? Crown Commercial
Services frameworks Do you procure through the Networks Services 2
framework? (RM3808 previously RM1045) Do you procure through the G-Cloud
framework? Yours faithfully, Terry Shepherd
------------------------------------------------------------------- Please
use this email address for all replies to this request:
[8][FOI #674637 email] Is [9][ANCHO request email] the
wrong address for Freedom of Information requests to ANCHO Limited? If so,
please contact us using this form:
[10]https://www.whatdotheyknow.com/change_re...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[11]https://www.whatdotheyknow.com/help/offi... For more detailed
guidance on safely disclosing information, read the latest advice from the
ICO: [12]https://www.whatdotheyknow.com/help/ico-...
Please note that in some cases publication of requests and responses will
be delayed. If you find this service useful as an FOI officer, please ask
your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------

 

 

 

Dear Cairn Housing Association Limited, Under the Freedom of Information
Act, could you please kindly answer the questions below. Telephony System
1. What is your current telephony system? 2. How many users of the
telephony system? 3. When is the contract up for renewal? 4. If it isn't a
VoIP system, will that be a consideration for the next contract cycle? 5.
The email address of the primary contact for this contract? 6. Current
annual spend? Mobile phones 1. Who is your current mobile phone provider?
2. How many mobile connections? 3. When is the contract up for renewal? 4.
How long do you contract for (24 or 36 months)? 5. The email address of
the primary contact for this contract? 6. Current annual spend? Crown
Commercial Services frameworks Do you procure through the Networks
Services 2 framework? (RM3808 previously RM1045) Do you procure through
the G-Cloud framework? Yours faithfully, Terry Shepherd
------------------------------------------------------------------- Please
use this email address for all replies to this request:
[13][email address] Is [14][ANCHO request email] the
wrong address for Freedom of Information requests to Cairn Housing
Association Limited? If so, please contact us using this form:
[15]https://www.whatdotheyknow.com/change_re...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[16]https://www.whatdotheyknow.com/help/offi... For more detailed
guidance on safely disclosing information, read the latest advice from the
ICO: [17]https://www.whatdotheyknow.com/help/ico-...
Please note that in some cases publication of requests and responses will
be delayed. If you find this service useful as an FOI officer, please ask
your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------

 

 

 ​ Catherine Bradley
Governance Administration Assistant
Our Vision: Great Homes. Great Services. Great People. 

Our Values: Customer First | Excellence | Accountability | One Team | Respect 
 
[18]Facebook [19]Twitter [20]Linkedin [21]Web
Address: Bellevue House, 22 Hopetoun Street ,  Edinburgh ,  EH7 4GH
Call: [22]0800 990 3405
Email: [23][email address]
Visit: [24]www.cairnha.com

From: [25][email address] <[26][email address]>
Sent: 06 July 2020 12:40
To: Carolyn Owens <[27][email address]>; Catherine Bradley
<[28][email address]>; Neil Golightly
<[29][email address]>
Subject: FW: Freedom of Information request - Mobile and Telephony
contracts

 

Hi

 

FYI

 ​ customerservices
[30]cid:image636415.png@FC765D9C.0836C0DD
Our Vision: Great Homes. Great Services. Great People. 

Our Values: Customer First | Excellence | Accountability | One Team | Respect 
 
[31]Facebook [32]Twitter [33]Linkedin [34]Web
Email: [35][email address]
Visit: [36]www.cairnha.com

From: [37][email address]
Sent: 06/07/2020 08:58:25
To: [38][ANCHO request email]
Subject: Freedom of Information request - Mobile and Telephony contracts

Dear Cairn Housing Association Limited, Under the Freedom of Information
Act, could you please kindly answer the questions below. Telephony System
1. What is your current telephony system? 2. How many users of the
telephony system? 3. When is the contract up for renewal? 4. If it isn't a
VoIP system, will that be a consideration for the next contract cycle? 5.
The email address of the primary contact for this contract? 6. Current
annual spend? Mobile phones 1. Who is your current mobile phone provider?
2. How many mobile connections? 3. When is the contract up for renewal? 4.
How long do you contract for (24 or 36 months)? 5. The email address of
the primary contact for this contract? 6. Current annual spend? Crown
Commercial Services frameworks Do you procure through the Networks
Services 2 framework? (RM3808 previously RM1045) Do you procure through
the G-Cloud framework? Yours faithfully, Terry Shepherd
------------------------------------------------------------------- Please
use this email address for all replies to this request:
[39][email address] Is [40][ANCHO request email] the
wrong address for Freedom of Information requests to Cairn Housing
Association Limited? If so, please contact us using this form:
[41]https://www.whatdotheyknow.com/change_re...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[42]https://www.whatdotheyknow.com/help/offi... For more detailed
guidance on safely disclosing information, read the latest advice from the
ICO: [43]https://www.whatdotheyknow.com/help/ico-...
Please note that in some cases publication of requests and responses will
be delayed. If you find this service useful as an FOI officer, please ask
your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------

References

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34. http://www.cairnha.com/
35. mailto:[email address]
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38. mailto:[ANCHO request email]
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Siobhan Harvey, ANCHO Limited

7 Attachments

Hi Terry

 

Please find attached the Cairn Housing Group response to your recent FOI
request regarding Telephony contracts.

 

Kind regards

Siobhan

 ​ Siobhan Harvey
Business Improvement Manager
[1]Facebook [2]Twitter [3]Linkedin [4]Web
Address: Bellevue House, 22 Hopetoun Street ,  Edinburgh ,  EH7 4GH
Call: [5]0800 990 3405
Email: [6][email address]
Visit: [7]www.cairnha.com
Our Vision: Great Homes. Great Services. Great People. 

Our Values: Customer First | Excellence | Accountability | One Team | Respect 
 

References

Visible links
1. Facebook
http://www.facebook.com/cairnha
2. Twitter
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3. Linkedin
https://www.linkedin.com/company/cairn-h...
4. Web
http://www.cairnha.com/
5. file:///tmp/tel:0800%20990%203405
6. mailto:[email address]
7. http://www.cairnha.com/