Royal Stoke University Hospital
Ref: FOIA Reference 2017/197
Quality, Safety and Compliance Department
Newcastle Road
Stoke-on-Trent
Staffordshire
ST4 6QG
Date: 5th April 2017
Tel: 01782 676474
Email
xxxxx.xxxxxxx@xxxx.xxx.xx
Mark Daniels
xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx
Dear Mr Daniels
I am writing in response to your email dated 27th March 2017 requesting information under the
Freedom of Information Act (2000) regarding missed outpatient appointments at County Hospital.
As of 1st November 2014 University Hospitals of North Midlands NHS Trust (UHNM) manages two
hospital sites – Royal Stoke University Hospital, and County Hospital (Stafford). Therefore the
response below is for the two sites combined from that date where appropriate.
Q1
Between 29th Feb 2016 and 28th Feb 2017, how many Hospital out Patient
appointments were missed at The County Hospital -Stafford- due to patients attending
the wrong Hospital?
A1
Information not held.
This letter confirms the completion of this request. A log of this request and a copy of this letter will be
held by the Trust.
If you have any queries related to the response provided please in the first instance contact my office.
Should you have a complaint about the response or the handling of your request, please also contact
my office to request a review of this. If having exhausted the Trust’s FOIA complaints process you are
still not satisfied, you are entitled to approach the Information Commissioner’s Office (ICO) and
request an assessment of the manner in which the Trust has managed your request.
The Information Commissioner may be contacted at:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or via
www.ico.org.uk.
If following review of the responses I can be of any further assistance please contact my secretary on
01782 676474.
Yours,
Helen Grocott
Information Governance Manager