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Missed bin collections data

Lauren Smithson made this Freedom of Information request to Eastbourne Borough Council

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Dear Eastbourne Borough Council,

Under the Freedom Of Information Act I would like to request the following data:

- The number of missed bin collections in 2018, 2019 and 2020

- How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020

- The additional costs to the council resulting from missed bin collections in 2018, 2019 and 2020

- The average weekly and annual costs to the council of collecting domestic waste, as in the regular landfill waste, food waste and recycling created by homes which is collected by the council.

Yours faithfully,

Lauren Smithson

Access to Information,



Thank you for your information request received today.

 

I am currently reviewing your request and investigating whether there is
any information available for disclosure.  The Council, in accordance with
Section 10 of the Freedom of Information Act 2000 (‘the Act’), will reply
to your request promptly and in any event not later than the twentieth
working day following the date of receipt. Subject Access Requests will be
responded to within one calendar month in line with the GDPR (General Data
Protection Regulation).

 

In accordance with section 8(1)(b) of the Act and related guidance from
the Information Commissioner’s Office, the Council reserves the right to
treat any request for information as invalid unless the requester supplies
their real name.  In such cases, the Council may request proof of
identity.

 

Kind Regards

 

 

Information Governance Officer

Lewes District Council and Eastbourne Borough Council

 

Access to Information,

1 Attachment

Dear Ms. Smithson,

 

Information Request:  EFOI 11839

 

Thank you for your information request dated 18 August 2020 received in
our office on the same day.

 

I have reviewed your request and investigated whether there is any
information which can be disclosed to you.  Please find below the
information the council holds, and which I am pleased to provide to you.
Please accept my apologies for the extreme delay in responding.

 

Eastbourne
2018 2019 2020
The number 724 – 2019/20 2020/21
of missed Contract
bin held by July = April =
collections Kier at 167 109
in 2018, this time
2019 and Aug = 151 May = 92
2020
Sept = June =
104 124

Oct = 99 July =
117
Nov = 113

Dec = 113

Jan = 122

Feb = 85

March =
100
How many None part None part None part
extra bin of of of
lorries had existing existing existing
to be sent operation operation operation
out to pick
up bins
missed
during
their
routine
collections
in 2018,
2019, 2020
The None part None part None part
additional of of of
costs to existing existing existing
the council operation operation operation
resulting
from missed
bin
collections
in 2018,
2019 and
2020
       
The average 2017/18 2018/19 2019/20
weekly and
annual
costs to
the council
of
collecting
domestic
waste,

as in the
regular 2,905,565 2,461,249 3,459,782
landfill
waste, food
waste and
recycling
created by
homes which
is
collected
by the
council.

 

I trust that this deals with your enquiry to your satisfaction, but if you
feel that Eastbourne Borough Council has misunderstood or not responded
appropriately to your request, you have two courses of action:

 

o You can clarify the terms of your original request to allow this to be
looked at again  (if you expand your request this will be dealt with
as a new request)
o All applicants have a 'right of appeal'.  An appeal should be focused
on the original request and should identify how the council’s response
failed to answer your Information Request.  Appeals must be made in
writing (or e-mail) within 40 working days of receipt of this response
and addressed to the Information Governance Appeals Officer, to the
address below. 

 

Information Governance Appeals Officer

Lewes District Council and Eastbourne Borough Council

1 Grove Road

EASTBOURNE

BN21 4TW     

                                  

E-mail  : [1][email address]

 

After the council’s internal appeals procedure has been exhausted, a
further appeal about the same Information Request can be directed to the
Information Commissioner for adjudication.  Full details will be provided
should an appeal proceed to this stage.

 

Please note:

If you are considering re-using the information disclosed to you through
this request, for any purpose outside of what could be considered for
personal use, you are required under the Public Sector Re-use of
Information Regulations 2015 to make an Application for Re-use to the
organisation you have requested the information from.  Applications for
Re-Use should be directed to the address detailed in the footer below.

 

Please contact me again, quoting your reference number, if you require any
further assistance with your current request and I will do my best to
provide the relevant help and advice.

 

Yours sincerely

 

 

Regards,

Kevin Rance
Information Governance Officer

Tel: +44(0)1273 471600

[2][email address]

Lewes and Eastbourne Legal Services acting on behalf of Lewes District
Council and Eastbourne Borough Council

 

Lewes District Council: Southover House, Southover Road, Lewes BN7 1AB 
[3]www.lewes-eastbourne.gov.uk. Minicom 01273 484488

Eastbourne Borough Council: 1 Grove Road, Eastbourne BN21 4TW 
[4]www.lewes-eastbourne.gov.uk. Text Relay 18001 01323 410000

 

[5]cid:image003.jpg@01D1E9A6.A42E8490

Save a tree… please do not print this email unless you really need to

This email is confidential and for the exclusive use of the above named
addressee(s) or an authorised agent. If you are not the intended
recipient(s), you are prohibited from copying, distributing,
disseminating, or in any other way using the content of this email. If you
have received this email in error, please contact the sender using the
contact details given above.

All our Network computers operate virus-scanning but we make no guarantee
that any attachment to this email is free from computer viruses. You are
advised to check all attachments using your own virus-scanning software
before opening or executing them.

All written communications sent by and to Eastbourne Borough Council are
subject to the Freedom of Information Act 2000. You should therefore be
aware that this email or the information contained in it may be disclosed
without notice to a third party making a request for information about the
subject matter of this email.

 

 

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.lewes-eastbourne.gov.uk/
4. http://www.lewes-eastbourne.gov.uk/

Access to Information,

1 Attachment

Dear Ms. Smithson,

 

Information Request:  FOI 11840

 

Thank you for your information request dated 18 August 2020 received in
our office on the same day.

 

I have reviewed your request and investigated whether there is any
information which can be disclosed to you.  Please find below the
information the council holds, and which I am pleased to provide to you.
Please accept my apologies for the extreme delay in responding.

 

Eastbourne
The number 2018/19 2019/20 2020/21
of missed
bin   April = April =
collections 517 304
in 2018, Not
2019 and available May = 440 May = 276
2020 due to a
change of June = June =
system 370 249

July = July =
274 321

Aug = 338

Sept =
261

Oct = 306

Nov = 264

Dec = 222

Jan = 171

Feb = 212

March =
223
How many None part None part None part
extra bin of of of
lorries had existing existing existing
to be sent operation operation operation
out to pick
up bins
missed
during
their
routine
collections
in 2018,
2019, 2020
The None part None part None part
additional of of of
costs to existing existing existing
the council operation operation operation
resulting
from missed
bin
collections
in 2018,
2019 and
2020
       
The average 2017/18 2018/19 2019/20
weekly and
annual
costs to
the council
of
collecting
domestic
waste,

as in the
regular 3,040,741 3,468,358 3,111,776
landfill
waste, food
waste and
recycling
created by
homes which
is
collected
by the
council.

 

I trust that this deals with your enquiry to your satisfaction, but if you
feel that Lewes District Council has misunderstood or not responded
appropriately to your request, you have two courses of action:

 

o You can clarify the terms of your original request to allow this to be
looked at again  (if you expand your request this will be dealt with
as a new request)
o All applicants have a 'right of appeal'.  An appeal should be focused
on the original request and should identify how the council’s response
failed to answer your Information Request.  Appeals must be made in
writing (or e-mail) within 40 working days of receipt of this response
and addressed to the Information Governance Appeals Officer, to the
address below. 

 

Information Governance Appeals Officer

Lewes District Council and Eastbourne Borough Council

1 Grove Road

EASTBOURNE

BN21 4TW     

                                  

E-mail  : [1][email address]

 

After the council’s internal appeals procedure has been exhausted, a
further appeal about the same Information Request can be directed to the
Information Commissioner for adjudication.  Full details will be provided
should an appeal proceed to this stage.

 

Please note:

If you are considering re-using the information disclosed to you through
this request, for any purpose outside of what could be considered for
personal use, you are required under the Public Sector Re-use of
Information Regulations 2015 to make an Application for Re-use to the
organisation you have requested the information from.  Applications for
Re-Use should be directed to the address detailed in the footer below.

 

Please contact me again, quoting your reference number, if you require any
further assistance with your current request and I will do my best to
provide the relevant help and advice.

 

Yours sincerely

 

 

Regards,

Kevin Rance
Information Governance Officer

Tel: +44(0)1273 471600

[2][email address]

Lewes and Eastbourne Legal Services acting on behalf of Lewes District
Council and Eastbourne Borough Council

 

Lewes District Council: Southover House, Southover Road, Lewes BN7 1AB 
[3]www.lewes-eastbourne.gov.uk. Minicom 01273 484488

Eastbourne Borough Council: 1 Grove Road, Eastbourne BN21 4TW 
[4]www.lewes-eastbourne.gov.uk. Text Relay 18001 01323 410000

 

[5]cid:image003.jpg@01D1E9A6.A42E8490

Save a tree… please do not print this email unless you really need to

This email is confidential and for the exclusive use of the above named
addressee(s) or an authorised agent. If you are not the intended
recipient(s), you are prohibited from copying, distributing,
disseminating, or in any other way using the content of this email. If you
have received this email in error, please contact the sender using the
contact details given above.

All our Network computers operate virus-scanning but we make no guarantee
that any attachment to this email is free from computer viruses. You are
advised to check all attachments using your own virus-scanning software
before opening or executing them.

All written communications sent by and to Eastbourne Borough Council are
subject to the Freedom of Information Act 2000. You should therefore be
aware that this email or the information contained in it may be disclosed
without notice to a third party making a request for information about the
subject matter of this email.

 

 

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.lewes-eastbourne.gov.uk/
4. http://www.lewes-eastbourne.gov.uk/

We don't know whether the most recent response to this request contains information or not – if you are Lauren Smithson please sign in and let everyone know.