Our reference: 0717 FOI

Dear Lauren Smithson

Thank you for your request of 16 August in which you asked for information
about missed bins.

Your request is being considered and Cherwell District Council will
respond within 20 working days in compliance with the Freedom of
Information Act 2000. This means that the Council will send a response to
you by 14 September 2020.

There may be a fee payable for this information. You will be informed if
this is the case and you can decide if you wish to proceed with your
request.

If appropriate, the information requested can be made available in
alternative formats, including other languages, Braille, large print, and
audiocassette. If you require any of these formats then please let us
know.

Please contact us if you have any have further enquiries about your
request. We would be grateful if you could quote the reference number
given at the top of this email.

Kind regards

Caroline

Caroline Croghan
Management Support Officer
PA to Ed Potter
Environmental Services
Cherwell District Council

Direct Dial 01295 221916
Extension 7023
[1]mailto:[email address]

[2]www.cherwell.gov.uk

Find us on Facebook [3]www.facebook.com/cherwelldistrictcouncil. Follow us
on Twitter @Cherwellcouncil

Did you know Cherwell carries out MOT's for local residents and
businesses?
To make a booking please contact us on 01295 221916

This e-mail (including any attachments) may be confidential and may
contain legally privileged information. You should not disclose its
contents to any other person. If you are not the intended recipient,
please notify the sender immediately.
Whilst the Council has taken every reasonable precaution to minimise the
risk of computer software viruses, it cannot accept liability for any
damage which you may sustain as a result of such viruses. You should carry
out your own virus checks before opening the e-mail(and/or any
attachments).
Unless expressly stated otherwise, the contents of this e-mail represent
only the views of the sender and does not impose any legal obligation upon
the Council or commit the Council to any course of action..

References

Visible links
1. mailto:[email address]
2. http://www.cherwell.gov.uk/
3. http://www.facebook.com/cherwelldistrict...

Our reference: 0717 FOI-CDC

Dear Ms Smithson

Thank you for your request of 16 August 2020, in which you asked for
information relating to missed bin collections. Please find the Council’s
response below, in bold.

- The number of missed bin collections in 2018, 2019 and 2020
2018 - 5864
2019 - 4755
2020 to date - 3195

- How many extra bin lorries had to be sent out to pick up bins missed
during their routine collections in 2018, 2019, 2020
The Council does not send out additional vehicles to collect missed bins
they are collected as part of other collection rounds.

- The additional costs to the council resulting from missed bin
collections in 2018, 2019 and 2020
The Council does not incur additional cost.

- The average weekly and annual costs to the council of collecting
domestic waste, as in the regular landfill waste, food waste and recycling
created by homes which is collected by the council.
The Council does not hold information for collection costs alone, as the
budget for waste and recycling is an all-encompassing budget which is
£3,604,035, however the cost per property for the disposal and collection
of waste is £51.97.

Internal Review

If you are dissatisfied with our service or response on this occasion, you
can request an internal review as follows:

1.         Contact the FOI team: [1][Cherwell District Council request email]

2.         Write to us at our address:

Chief Executive

Cherwell District Council

Bodicote House

Bodicote

Banbury

Oxfordshire

OX15 4AA

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:

The Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone:0303 123 1113

Website: [2]www.ico.gov.uk

If you have any further queries, please do not hesitate to contact us on
[3][email address]  .  We would be grateful if you could
quote the FOI reference number provided at the top of this email in any
correspondence that you have with us.

Yours faithfully

Caroline Croghan
Management Support Officer
PA to Ed Potter
Environmental Services
Cherwell District Council

This email, including attachments, may contain confidential information.
If you have received it in error, please notify the sender by reply and
delete it immediately. Views expressed by the sender may not be those of
Oxfordshire County Council. Council emails are subject to the Freedom of
Information Act 2000. [4]email disclaimer. For information about how
Oxfordshire County Council manages your personal information please see
our [5]Privacy Notice.

References

Visible links
1. mailto:[email address]
2. http://www.ico.gov.uk/
3. mailto:[email address]
4. http://www.oxfordshire.gov.uk/emaildiscl...
5. https://www2.oxfordshire.gov.uk/cms/site...