Missed bin collections data

The request was successful.

Dear Vale of Glamorgan Council,

Under the Freedom Of Information Act I would like to request the following data:

- The number of missed bin collections in 2018, 2019 and 2020

- How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020

- The additional costs to the council resulting from missed bin collections in 2018, 2019 and 2020

- The average weekly and annual costs to the council of collecting domestic waste, as in the regular landfill waste, food waste and recycling created by homes which is collected by the council.

Yours faithfully,

Lauren Smithson

Vale of Glamorgan Council

Dear Lauren Smithson

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

Thank you for your request for information about missed bin collections
data.

Your request was received on 29/08/2020 and is being handled under the
terms of the Freedom of Information Act 2000.
Your query has been given the reference 00201451.

In some circumstances a fee may be payable and if that is the case I will
let you know. A fees notice will be issued to you, and you will be
required to pay before I will proceed to deal with your request.
You will receive the information requested within 20 working days unless
the Council does not hold the information or there is a reason for it to
be withheld. I will write to you in any event.
If you have any requirements regarding the format any information should
be supplied in, e.g. the language to be used, audio, large print and so
on, then if you have not already done so please let me know.

If you have any queries or concerns then please do not hesitate to contact
me. Please remember to quote the reference number above in any future
communications.
Further information about your rights is also available from the
Information
Commissioner at:

Information Commissioner's Office - Wales

Second Floor, Churchill House

Churchill Way,

Cardiff

CF10 2HH

029 20678400 / Fax:029 20678399

[email address]

Yours sincerely

Information Governance Officer

Democratic Services

Vale of Glamorgan Council / Cyngor Bro Morgannwg

tel / ffôn: 01446 700111

mob / sym:

e-mail / e-bost: [email address]
[email address]

 

 

Consider the environment. Please don't print this e-mail unless you really
need to.

Ystyriwch yr amgylchedd. Peidiwch ag argraffu'r neges hon oni bai fod gwir
angen.

 

Visit our Website at [1]www.valeofglamorgan.gov.uk

Ewch i'n gwefan yn [2]www.bromorgannwg.gov.uk

 

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References

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1. http://www.valeofglamorgan.gov.uk/
2. http://www.bromorgannwg.gov.uk/
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Vale of Glamorgan Council

Dear Lauren Smithson

Thank you for your request for information about missed bin collections,
which we received on the 29th of August 2020.

The information you requested is detailed below.

1) - The number of missed bin collections in 2018, 2019 and 2020
2020 (up to 6 Sept 2020): 3,522
2019: 14,684
2018: 10,065

This equates to a missed collection rate of 0.1% and therefore a
successful collection rate of 99.9% based on total collections between 1st
Jan 2018 & 6th September 2020.

2) - How many extra bin lorries had to be sent out to pick up bins missed
during their routine collections in 2018, 2019, 2020
0

3) - The additional costs to the council resulting from missed bin
collections in 2018, 2019 and 2020
0

4) - The average weekly and annual costs to the council of collecting
domestic waste, as in the regular landfill waste, food waste and recycling
created by homes which is collected by the council.
The total for 2018/19 is £4,826,354. This includes all kerbside and bulky
collections but not the Household Waste Recycling Centre as we do not have
a breakdown of the running costs of the site.

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to: The Monitoring Officer, Civic
Offices, Holton Road, Barry, CF63 4RU.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.
The Information Commissioner can be contacted at:
Information Commissioner's Office - Wales

Second Floor, Churchill House

Churchill Way,

Cardiff

CF10 2HH

029 20678400 / Fax:029 20678399

[email address]

Yours sincerely

Information Governance Officer

Democratic Services

Vale of Glamorgan Council / Cyngor Bro Morgannwg

tel / ffôn: 01446 700111

mob / sym:

e-mail / e-bost: [email address] or
[email address]

 

 

Consider the environment. Please don't print this e-mail unless you really
need to.

Ystyriwch yr amgylchedd. Peidiwch ag argraffu'r neges hon oni bai fod gwir
angen.

 

Visit our Website at [1]www.valeofglamorgan.gov.uk

Ewch i'n gwefan yn [2]www.bromorgannwg.gov.uk

 

[3]Find us on Facebook / Cewch ddod o hyd i ni ar Facebook

[4]Follow us on Twitter / Dilynwch ni ar Twitter

 

Correspondence is welcomed in Welsh or English / Croesewir Gohebiaeth yn y
Gymraeg neu yn Saesneg.

References

Visible links
1. http://www.valeofglamorgan.gov.uk/
2. http://www.bromorgannwg.gov.uk/
3. http://en-gb.facebook.com/valeofglamorga...
4. http://twitter.com/vogcouncil