Please Ask For:  Alison Sipson
Direct Line:  01246 242383
E-mail:  [1][Bolsover District Council request email]
Date: 18th August 2020
 
Lauren Smithson
[FOI #684650 email]
 
 
Dear Lauren
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
 
Your reference number – F/167/2021
 
Thank you for your email of 17th August 2020 requesting information about
missed bin collection data for 2018, 2019 and 2020.
 
Your request is being considered under the Freedom of Information Act
2000. We aim to answer your request within 20 working days from the date
we received it, as prescribed under the Act.  
 
However due to the current situation arising from the COVID-19 outbreak,
the Council’s main priority is providing essential services and
safeguarding the wellbeing of our residents and staff. We will do our best
to respond to your request within the statutory 20 day timescale.
Unfortunately we may be unable to respond to some requests within the
guidelines, and the Council would like to thank you for your patience.
 
 
For your information, the Act gives you the right to be told whether we
hold the information (subject to absolute exemptions). The Act also
defines a number of exemptions which may prevent release of the
information you have requested. You will be informed if this is the case,
together with your rights of appeal.
 
If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. You will be informed if we need more time
to do this.
 
A fee may be charged for disbursements. If a fee is to be charged you will
be notified in writing.
 
If you have any queries about this letter please do not hesitate to
contact us on the above contact details. Please remember to quote the
reference number above in any future communications.
 
Further information is also available from the Information Commissioner
at:
Information Commissioner's Office
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 
Telephone:   0303 123 1113
[2]www.ico.org.uk
 
Yours sincerely
 
Alison Sipson
Information Support Officer
Corporate Resources (Performance)
Bolsover District Council
The Arc
High Street
Clowne
Derbyshire
S43 4JY
Telephone: 01246 242383
 
 
 
 
 
 
 
 
 
 

Disclaimer

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It is intended solely for the addressee. If this email was sent in error please notify the sender, delete the email and do not disclose, copy, distribute, or rely on it. Under the Data Protection Act 2018 and the Freedom of Information Act 2000 the contents of this email may be disclosed.
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References

Visible links
1. mailto:[Bolsover District Council request email]
2. http://www.informationcommissioner.gov.uk/

Please Ask For:  Alison Sipson
Direct Line:  01246 242383
E-mail:   [Bolsover District Council request email]
 
Lauren A Smithson
[FOI #684650 email]
 
 
 
 
Dear Lauren
 
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
 
Reference F/167/2021
 
Your request for information has been considered and, to the best of our
knowledge, the information we hold which relates to your request is as
follows:
 
The number of missed bin collections in 2018, 2019 and 2020
 
 

Missed Bins  17-18 18-19 19-20
       
BLACK 946 766 1094
GREEN 426 369 451
BURGUNDY 1256 880 1015
  2628 2015 2560

 
 
- How many extra bin lorries had to be sent out to pick up bins missed
during their routine collections in 2018, 2019, 2020 –
 
For all years specified -  One vehicle approximately ½ day per week for
Black (Residual) & Green (Garden & Organic). Burgundy (Recycling) misses
are picked up under the recycling contract with no extra resource being
used from the Council.
 
- The additional costs to the council resulting from missed bin
collections in 2018, 2019 and 2020
 
No additional cost for any recycling bin misses, contained within the
contract.
Black & Green additional cost would be approximately £19,500 per year.
 
 
- The average weekly and annual costs to the council of collecting
domestic waste, as in the regular landfill waste, food waste and recycling
created by homes which is collected by the council.
 
Average Annual cost - £1,070,898
Average weekly cost - £20,594
 
I hope that you are satisfied with our response. However, if you are
dissatisfied in any way with the handling of your information request your
next step would be to clearly state in writing why you are dissatisfied
and the Council will treat this as a formal complaint in accordance with
our Compliments, Comments and Complaints policy. The policy together with
information on how to make a complaint is available on the Council’s
website [1]www.bolsover.gov.uk or by emailing CCCAdmin[2]@bolsover.gov.uk.
 
 
I also have a duty to make you aware of the Information Commissioner's
Office, which is an independent body who monitors the Data Protection Act,
the Freedom of Information Act and Environmental Information Regulations,
and make sure organisations fulfil their legal obligations under the
Acts.  They can be contacted at:
 
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF 
Telephone:   0303 123 1113
[3]www.ico.org.uk
 
Yours sincerely
 
Wayne Gorman
Information and Policy Officer
Bolsover District Council/North East Derbyshire District Council
Corporate Resources (Performance)
NEDDC Ext 7688 BDC Ext 7688
 
 
 
 
 
 
 
 
 

Disclaimer

This email is confidential, may be legally privileged and contain personal views that are not the views of Bolsover District Council.
It is intended solely for the addressee. If this email was sent in error please notify the sender, delete the email and do not disclose, copy, distribute, or rely on it. Under the Data Protection Act 2018 and the Freedom of Information Act 2000 the contents of this email may be disclosed.
This message and attached files have been virus scanned. Attachments are opened at your own risk.

References

Visible links
1. http://www.bolsover.gov.uk/
2. mailto:[email address]
3. http://www.ico.gov.uk/