Dear Lauren Smithson,

I acknowledge receipt of your Freedom of Information request and will
liaise with the relevant Department in order to provide a response.

We will endeavour to provide this information within 20 working days.

Yours faithfully,

Information Governance Team / Tîm Llywodraethu Gwybodaeth

H  Blaenau Gwent County Borough Council

       Legal Section, The General Offices, Steel Works Road, Ebbw
Vale, South Wales NP23 6DN

H   Cyngor Bwrdeistref Sirol Blaenau Gwent

       Mae'r Adain Gyfreithiol, Y Swyddfeydd Cyffredinol, Heol Gwaith Dur,
Glyn Ebwy NP23 6DN

Mae’r Cyngor yn croesawu gohebiarth yn Gymraeg a saesneg a byddwn yn
cyfathrebu gyda chi yn eich dewis iaith, dim ond I chi rhoi gwybod I ni pa
un sydd well gennych. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi.

The Council welcomes correspondence in Welsh and English and we will
communicate with you in the language of your choice, as long as you let us
know which you prefer. Corresponding in Welsh will not lead to any delay.

If you are unhappy with the handling of your request, you can ask us to
review our response. Requests for reviews should be submitted within 40
days of the date of receipt of our response to your original request –
email: [1][Blaenau Gwent County Borough Council request email].

If you are unhappy with the outcome of our review, you can write to the
Information Commissioner, who can be contacted at:

Information Commissioner’s Office - Wales

2^nd Floor Churchill House

Churchill Way

Cardiff

CF10 2HH

Telephone: 0330 414 6421

Email: [2][email address]

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Dear Lauren Smithson,

In response to your Freedom of Information request, please see the
Officer's response below.

1. The number of missed bin collections in 2018, 2019 and 2020 – 2018 –
3,192/2019 – 2,769/2020 (31^st August) – 2,574

2. How many extra bin lorries had to be sent out to pick up bins missed
during their routine collections in 2018, 2019, 2020 - (0 – Missed
collections collected by full time staff)         

3. The additional costs to the council resulting from missed bin
collections in 2018, 2019 and 2020 - (£0 – Missed collections collected by
full time staff)

4. The average weekly and annual costs to the council of collecting
domestic waste, as in the regular landfill waste, food waste and recycling
created by homes which is collected by the council.

Total
Annual Cost 2018/2019 4,657,051
Annual Weekly 2018/2019 89,559
Annual Cost  2019/2020 4,884,325
Annual Weekly 2019/2020 93,929

I trust this answers your request and if you have any queries please don't
hesitate to contact us.

Kind regards,

Information Governance Team / Tîm Llywodraethu Gwybodaeth

H  Blaenau Gwent County Borough Council

       Legal Section, The General Offices, Steel Works Road, Ebbw
Vale, South Wales NP23 6DN

H   Cyngor Bwrdeistref Sirol Blaenau Gwent

       Mae'r Adain Gyfreithiol, Y Swyddfeydd Cyffredinol, Heol Gwaith Dur,
Glyn Ebwy NP23 6DN

Mae’r Cyngor yn croesawu gohebiarth yn Gymraeg a saesneg a byddwn yn
cyfathrebu gyda chi yn eich dewis iaith, dim ond I chi rhoi gwybod I ni pa
un sydd well gennych. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi.

The Council welcomes correspondence in Welsh and English and we will
communicate with you in the language of your choice, as long as you let us
know which you prefer. Corresponding in Welsh will not lead to any delay.

If you are unhappy with the handling of your request, you can ask us to
review our response. Requests for reviews should be submitted within 40
days of the date of receipt of our response to your original request –
email: [1][Blaenau Gwent County Borough Council request email].

If you are unhappy with the outcome of our review, you can write to the
Information Commissioner, who can be contacted at:

Information Commissioner’s Office - Wales

2^nd Floor Churchill House

Churchill Way

Cardiff

CF10 2HH

Telephone: 0330 414 6421

Email: [2][email address]

show quoted sections