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Customer Services Centre
Stratford on Avon District Council, Elizabeth House, Church Street,
Stratford upon Avon, Warwickshire, CV37 6HX
Switchboard +44 (0)1789 267575, email [1][Stratford on Avon District Council request email], web
[2]www.stratford.gov.uk

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Processing Freedom of Information Request
Freedom of Information #20544
Dear Lauren Smithson,

We have started processing your Freedom of Information request. A response
may take up to 20 working days. If you have not received a response after
29/09/2020 , please contact the council ([email address]).

Your Freedom of Information reference number is #20544.

Regards,

Freedom of Information Officer
Stratford-on-Avon District Council

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Please visit www.stratford.gov.uk/privacy to view our privacy notice.

Freedom of Information Response
#20544
Dear Lauren Smithson

Further to your request, the following information is provided on behalf
of Stratford-on-Avon District Council:

- The number of missed bin collections in 2018, 2019 and 2020
• 2017/18: 1,164
• 2018/19: 1,436
• 2019/20: 1,050

- How many extra bin lorries had to be sent out to pick up bins missed
during their routine collections in 2018, 2019, 2020
• No extra bin lorries were sent out to pick up missed bins as the
collections were made within existing rounds.

- The additional costs to the council resulting from missed bin
collections in 2018, 2019 and 2020
• There were no additional costs to the council as there is a missed bin
mechanism built into the core contract.

- The average weekly and annual costs to the council of collecting
domestic waste, as in the regular landfill waste, food waste and recycling
created by homes which is collected by the council
• 2017/18 (weekly): £63,082
• 2017/18 (annual): £3,280,243

• 2018/19 (weekly): £63,055
• 2018/19 (annual): £3,278,885

• 2019/20 (weekly): £71,952
• 2019/20 (annual): £3,741,487

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. An internal review request should be
submitted in writing within 40 working days of receiving the original
reply and should be addressed to:

Phil Grafton, Monitoring Officer,
Stratford-on-Avon District Council,
Elizabeth House,
Church Street,
Stratford-upon-Avon,
Warwickshire
CV37 6HX.

Regards,

Freedom of Information Officer
Stratford-on-Avon District Council

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