Missed bin collections data

The request was successful.

Dear North Norfolk District Council,

Under the Freedom Of Information Act I would like to request the following data:

- The number of missed bin collections in 2018, 2019 and 2020

- How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020

- The additional costs to the council resulting from missed bin collections in 2018, 2019 and 2020

- The average weekly and annual costs to the council of collecting domestic waste, as in the regular landfill waste, food waste and recycling created by homes which is collected by the council.

Yours faithfully,

Lauren Smithson

North Norfolk District Council

1 Attachment

DO NOT REPLY TO THIS MESSAGE!

 

Thank you for your enquiry regarding Freedom of Information.  This
response has been automatically generated to acknowledge receipt of your
request.

Your request will be considered and answered. However, due to the current
extraordinary circumstances, the Council has limited resources and is
obliged to prioritise other areas and adapt our approach during the
Covid-19 (Coronavirus) pandemic. This includes diverting resources to
other areas of the Council to be able to provide critical services and to
work for and protect our communities.  We will make every attempt to
respond to your request within 20 working days, however if there is likely
to be a delay due to diverted resources or for any other reason, then we
will write to you to let you know. We are sorry for any inconvenience this
may cause.

The regulator, the Information Commissioner’s Office, understands that
there may be delays at this time to our normal statutory timescales and
you may wish to find out more about this via its
website:[1]https://ico.org.uk/

We would ask that you do not contact the Council prior to the 20 working
days from the date of your request, except where you have an urgent query.
We thank you for your understanding and assistance.

Further information can be found on the council’s website:
[2]https://www.north-norfolk.gov.uk/tasks/t...

References

Visible links
1. https://ico.org.uk/
2. https://www.north-norfolk.gov.uk/tasks/t...

freedom of information, North Norfolk District Council

1 Attachment

Dear Ms Smithson
 
FREEDOM OF INFORMATION ACT 2000 and/or ENVIRONMENTAL INFORMATION
REGULATIONS 2004 – INFORMATION REQUEST
015894
 
Thank you for your request for information.
 
The information you requested is attached.
 
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988, you are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting.  Any other re-use would require the
permission of the copyright holder.
 
For information where the copyright is owned by the Council, details of
the conditions on re-use can be found on our website.
 
If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to me at the above address within two months of the date
of this letter.
 
If you are not content with the outcome of your complaint, you can also
complain to the Information Commissioner at [1]www.ico.org.uk or Tel: 0303
123 1113
 
Yours sincerely
 
Kirsty Read
Legal Assistant
 
01263 516207
[email address]
[2]www.northnorfolk.org 
 
015894 / 00411171
 

show quoted sections

Think before you ink - do you really need to print this?

References

Visible links
1. http://www.ico.org.uk/
2. http://www.northnorfolk.org/
3. http://www.north-norfolk.gov.uk/
4. http://twitter.com/NorthNorfolkDCThink