Missed bin collections data

Lauren Smithson made this Freedom of Information request to Middlesbrough Council

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Dear Middlesbrough Council,

Under the Freedom Of Information Act I would like to request the following data:

- The number of missed bin collections in 2018, 2019 and 2020

- How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020

- The additional costs to the council resulting from missed bin collections in 2018, 2019 and 2020

- The average weekly and annual costs to the council of collecting domestic waste, as in the regular landfill waste, food waste and recycling created by homes which is collected by the council.

Yours faithfully,

Lauren Smithson

foi, Middlesbrough Council

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Regards
Information Requests Team

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foi, Middlesbrough Council

 

Dear Ms Smithson

 

REF NO: 015856  

 

I am writing to confirm that Middlesbrough Council has now completed its
search for the information you requested on 22^nd August 2020.  Please
accept my sincere apology for the delay in responding to your request.

 

In your request you asked for the following information:

 

 

The number of missed bin collections in 2018, 2019 and 2020

 

Response:

 

Number of Household Missed Collections – Please note that not all missed
collections are justified i.e. Vehicle Trackers can show that a refuse
vehicle did enter the road to empty bins however not all bins may have
been placed at the kerb side prior to the vehicle attending  reports are
still logged as a missed collection when residents report as a missed
although the enquiries would still be logged as a missed collection.
Middlesbrough Council empty approximately a 100,000 per week.

 

2018 - 3021

2019 - 2828

2020 (up to 10/09/2020) - 2087

 

- How many extra bin lorries had to be sent out to pick up bins missed
during their routine collections in 2018, 2019, 2020

 

Response:

 

No extra vehicles

 

- The additional costs to the council resulting from missed bin
collections in 2018, 2019 and 2020

 

Response:

 

No additional cost

 

- The average weekly and annual costs to the council of collecting
domestic waste, as in the regular landfill waste, food waste and recycling
created by homes which is collected by the council.

 

Response:

 

Annual budget is £2.2 million

 

If you have any queries about this response, please do not hesitate to
email [1][Middlesbrough Council request email]. Please remember to quote the reference
number shown above in any future communications.

If you are unhappy with the way your request has been handled you may ask
for an internal review within 40 days of receipt of the response. You
should email [2][Middlesbrough Council request email] or write to:-

Ann-Marie Johnstone

Governance & Information Manager

P.O. Box 500,

Civic Centre,

Middlesbrough.

TS1 9FT

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for an
independent review. The Information Commissioner can be contacted at: -

 

Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF

Yours sincerely

Information Requests Team

 

Finance, Governance and Support

Strategy, Information and Governance

Middlesbrough Council

P.O. Box 500
Civic Centre
Middlesbrough
TS1 9FT

Email:   [3][Middlesbrough Council request email]

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References

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