Missed bin collections data

The request was successful.

Dear Hart District Council,

Under the Freedom Of Information Act I would like to request the following data:

- The number of missed bin collections in 2018, 2019 and 2020

- How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020

- The additional costs to the council resulting from missed bin collections in 2018, 2019 and 2020

- The average weekly and annual costs to the council of collecting domestic waste, as in the regular landfill waste, food waste and recycling created by homes which is collected by the council.

Yours faithfully,

Lauren Smithson

FOI User, Hart District Council

Thank you for contacting FOI at Hart District Council. 

We will endeavour to respond to your request as soon as possible but we
ask you to appreciate that our priority in terms of resources, finances or
people, might be diverted away from usual compliance or information
governance work during this extraordinary pandemic period. This
understandably may result in us not being able to meet statutory
timescales. We apologise if this results in a delay in the Council
responding to your FOI request.   

 

 

FOI User, Hart District Council

Dear Lauren,

Your FOI has been logged and allocated to an officer.

 

Reference:  20/01807/FOI

 

Please quote the above in any future correspondence relating to this FOI
request.

Kind regards,

Kelly

FOI Co-Ordinator
Hart District Council
Harlington Way
Fleet
GU51 4AE

COVID - 19 pandemic
The Council will endeavour to respond to your request as soon as possible
but we ask you to appreciate that our priority in terms of resources,
finances or people, might be diverted away from usual compliance or
information work during this extraordinary pandemic period. This
understandably may result in the Council not being able to respond to you
as quickly as we would like to.

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From: Lauren Smithson <[FOI #685555 email]>
Sent: 18 August 2020 12:42
To: FOI User <[Hart District Council request email]>
Subject: Freedom of Information request - Missed bin collections data
 
Dear Hart District Council,

Under the Freedom Of Information Act I would like to request the following
data:

- The number of missed bin collections in 2018, 2019 and 2020

- How many extra bin lorries had to be sent out to pick up bins missed
during their routine collections in 2018, 2019, 2020

- The additional costs to the council resulting from missed bin
collections in 2018, 2019 and 2020

- The average weekly and annual costs to the council of collecting
domestic waste, as in the regular landfill waste, food waste and recycling
created by homes which is collected by the council.

Yours faithfully,

Lauren Smithson

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[FOI #685555 email]

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FOI User, Hart District Council

1 Attachment

Dear Lauren,

Further to your Freedom of Information request reference: 20/01807/FOI

Re: “Missed bin collections”

The Council does hold the requested information and our response is as
follows and attached:

_________________________________________________________________________________________

Missed bins are recorded per 100,000 so that figures can be compared
across contracts.
How many extra bin lorries had to be sent out to pick up bins missed
during their routine collections in 2018, 2019, 2020
​None, missed bins are assigned to the same crew that missed them on the
following working day. 
The additional costs to the council resulting from missed bin collections
in 2018, 2019 and 2020
​No additional payments are made to our contractor for the collection of
missed bins. 
The average weekly and annual costs to the council of collecting domestic
waste, as in the regular landfill waste, food waste and recycling created
by homes which is collected by the council.
​Page 86:  [1]https://www.hart.gov.uk/sites/default/fi...

_________________________________________________________________________________________

If you are unhappy with the way your request for information has been
handled, you can request a review. Please write in the first instance to:

FOI Co-Ordinator

Hart District Council

Civic Offices

Fleet

GU51 4AE

[Hart District Council request email]

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone 0303 123 1113 or 01625 545 745 www.ico.gov.uk

There is no charge for making an appeal.

Kind regards,

Beckii

FOI Co-Ordinator
Hart District Council
Harlington Way
Fleet
GU51 4AE

COVID - 19 pandemic
The Council will endeavour to respond to your request as soon as possible
but we ask you to appreciate that our priority in terms of resources,
finances or people, might be diverted away from usual compliance or
information work during this extraordinary pandemic period. This
understandably may result in the Council not being able to respond to you
as quickly as we would like to.

--------------------------------------------------------------------------

From: Lauren Smithson <[FOI #685555 email]>
Sent: 18 August 2020 12:42
To: FOI User <[Hart District Council request email]>
Subject: Freedom of Information request - Missed bin collections data
 
Dear Hart District Council,

Under the Freedom Of Information Act I would like to request the following
data:

- The number of missed bin collections in 2018, 2019 and 2020

- How many extra bin lorries had to be sent out to pick up bins missed
during their routine collections in 2018, 2019, 2020

- The additional costs to the council resulting from missed bin
collections in 2018, 2019 and 2020

- The average weekly and annual costs to the council of collecting
domestic waste, as in the regular landfill waste, food waste and recycling
created by homes which is collected by the council.

Yours faithfully,

Lauren Smithson

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #685555 email]

Is [Hart District Council request email] the wrong address for Freedom of Information requests
to Hart District Council? If so, please contact us using this form:
[2]https://eur02.safelinks.protection.outlo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[3]https://eur02.safelinks.protection.outlo...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[4]https://eur02.safelinks.protection.outlo...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

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