Misconduct in Public Office - North East Lincolnshire Council

Response to this request is long overdue. By law, under all circumstances, The Local Government and Social Care Ombudsman should have responded by now (details). You can complain by requesting an internal review.

fFaudwAtch UK (Account suspended)

Dear Local Government Ombudsmen,

This complaint ( http://tinyurl.com/jebj552 ) was submitted to the Local Government Ombudsman on 11 August 2016; the Ombudsman's response is below:

From: <A.Hobley @coinweb.lgo.org.uk>
To: <outlawlgo>
Sent: 12 August 2016 13:28
Attach: ATT00268.txt
Subject: Confidential: Case ID - 15020295

12 August 2016

Our ref: 15 020 295
(Please quote our reference when contacting us)

Dear Mr outlawlgo,

I am in receipt of the documents and the new complaint form you have sent us. This is the same issue that Mr Upjohn decide and about which we have already correspondence. So it is not a new complaint and we will take no further action.

To repeat what I said in my last mail to you. As a publicly funded body we cannot justify continuing to correspondence about complaints we have decided. You have been told how to ask for a review of the decision on your case. If you do that we will respond to you. We will also reply to any legal action or DPA/FOI requests. Other than that any further correspondence from you about this complaint will be read, but not acknowledged or replied to.

Yours sincerely

Andrew Hobley
Assessment Team Leader
0330 403 4725
LOCAL GOVERNMENT OMBUDSMAN

The LGO was advised the same day (12 August) that it was in fact a new complaint about misconduct in public office. There has been no acknowledgement by the LGO to being informed that it had made a mistake in its initial review.

Q. Please disclose records held by the LGO regarding this complaint. Is it being dealt with, or has it been referred to the police for example.

Yours faithfully,

fFaudwAtch UK

Foi Officer, The Local Government and Social Care Ombudsman

This is to acknowledge receipt of your email. If you are making a request for information, you should get an acknowledgement from us within the next 2-3 days with a reference number and a date by which we will respond to your request. Please note, however, that this address is only for use in relation to requests for information made under the Freedom of Information Act and subject access requests made under the Data Protection Act. If your email is in relation to a new complaint please follow this link to a complaint form<http://www.lgo.org.uk/forms/ShowForm.asp...> or call 0300 061 0614 to speak to one of our Advisers, as the FOI Officer cannot deal with your complaint.

NOTICE - This message contains information intended only for the use of the addressee named above. If you have received this message in error please advise us at once and do not make any use of the information.

Foi Officer, The Local Government and Social Care Ombudsman

2 Attachments

Dear fFaudwAtch UK

Please find attach a letter in response to your request below.

Yours sincerely

Hilary Pook
Information & Records Manager | DL: 0330 403 4734 |
Local Government Ombudsman's office |
www.lgo.org.uk |

show quoted sections

fFaudwAtch UK (Account suspended)

Dear Foi Officer,

Re, "However, if the complainant concerned wishes to receive information about this case, they should make a subject access request under the Data Protection Act and we should be able to provide the information. This would need to be made in private and not via the What Do They Know website."

Thank you.

i) If a Subject Access Request is submitted is it likely that the full 40 working days will be taken advantage of to disclose the information,

ii) will there be a charge, and

iii) would it be best to ask for all the information held by the LGO regarding the complainant so there is neither ambiguity nor need to submit another?

Yours sincerely,

fFaudwAtch UK

Foi Officer, The Local Government and Social Care Ombudsman

This is to acknowledge receipt of your email. If you are making a request for information, you should get an acknowledgement from us within the next 2-3 days with a reference number and a date by which we will respond to your request. Please note, however, that this address is only for use in relation to requests for information made under the Freedom of Information Act and subject access requests made under the Data Protection Act. If your email is in relation to a new complaint please follow this link to a complaint form<http://www.lgo.org.uk/forms/ShowForm.asp...> or call 0300 061 0614 to speak to one of our Advisers, as the FOI Officer cannot deal with your complaint.

NOTICE - This message contains information intended only for the use of the addressee named above. If you have received this message in error please advise us at once and do not make any use of the information.

Foi Officer, The Local Government and Social Care Ombudsman

Dear fFaudwAtch UK

In response to your questions:

1. We aim to respond to subject access requests within 20 working days. How long it takes within that time depends on how many other requests we have to deal with at the same time.

2. We do not make a charge.

3. How much information is requested by the complainant is a matter for them. People who have made more than one complaint to us often ask for information on all of them, but the more information there is, the more likely it is that it will take a longer time to respond.

Yours sincerely

Hilary Pook
Information & Records Manager | DL: 0330 403 4734 |
Local Government Ombudsman's office |
www.lgo.org.uk |

show quoted sections

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