Mis-fuelling of motor vehicles

Nick Panchaud made this Environmental Information Regulations request to Veolia Water Southeast Limited
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The request was successful.

Dear Veolia Water Southeast Limited,

Mis-filling of motor vehicles with the wrong fuel is a major issue in the UK with the costs of doing so ranging from £300 for a simple drain and flush through of the tank to over £5000 for those unfortunate enough to irreparably damage their engine. The AA has estimated that 150,000 such events occur each year. In addition, there is a heavy cost in terms of missed appointments and inconvenience.

Q1. Please provide the number of diesel vehicles currently operated by the water company and the number of occasions any of these vehicles has been misfilled with petrol requiring unscheduled servicing during each of the last two years.

Q2. Please provide the total direct cost associated with the mis-fuelling events.

Q3. If the motor vehicles are owned/maintained by a leasing company please provide the name of the leasing company.

Yours faithfully,

Nick Panchaud

Dear Veolia Water Southeast Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Veolia Water Southeast Limited's handling of my FOI request 'Mis-fuelling of motor vehicles'.

A response to my request has been delayed, the authority should have responded promptly and by the 14th october. When will i receive a response.

A full history of my FOI request and all correspondence is available on the Internet at this address:

Yours faithfully,

Nick Panchaud

Sampson, Henry, Veolia Water Southeast Limited

Dear Mr Panchaud

Thank you for your email. The (IER) Applies to public Authorities and not private companies, how ever we are willing to answer your questions.

We have 62 Diesel Vehicles on our fleet and on three occasions we have mis- fuelled these in the last two years.

The associated cost £317.41 + VAT.

All of these vehicles are owned.

Tony Whitehouse
Veolia Water Southeast Ltd

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