Mis-fuelling of motor vehicles

Nick Panchaud made this Environmental Information Regulations request to Veolia Water Central Limited
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The request was successful.

Dear Veolia Water Central Limited,

Mis-filling of motor vehicles with the wrong fuel is a major issue in the UK with the costs of doing so ranging from £300 for a simple drain and flush through of the tank to over £5000 for those unfortunate enough to irreparably damage their engine. The AA has estimated that 150,000 such events occur each year. In addition, there is a heavy cost in terms of missed appointments and inconvenience.

Q1. Please provide the number of diesel vehicles currently operated by the water company and the number of occasions any of these vehicles has been misfilled with petrol requiring unscheduled servicing during each of the last two years.

Q2. Please provide the total direct cost associated with the mis-fuelling events.

Q3. If the motor vehicles are owned/maintained by a leasing company please provide the name of the leasing company.

Yours faithfully,

Nick Panchaud

Environment, Veolia Water Central Limited

Thank you for your request for environmental information. We will
endeavour to respond to your enquiry as quickly as possible.

If you wish to make a written request for information, please write to:

Environment and Sustainability Services
Veolia Water Central
Tamblin Way
Hatfield
Hertfordshire
AL10 9EZ

Or if you need to make more urgent contact, please contact our
Communications and Marketing team on 01707 277110 who will pass your
request onto the relevant party.

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References

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1. http://www.veoliawater.co.uk/

Read, Ian F, Veolia Water Central Limited

Dear Mr Panchaud

Please find below our responses to your information request.

Q1. Please provide the number of diesel vehicles currently operated

by the water company and the number of occasions any of these

vehicles has been misfilled with petrol requiring unscheduled

servicing during each of the last two years.

Response - Veolia Water currently operates 852 diesel vehicles with 36
being involved in a mis-fuelling incident during the last two years.

Q2. Please provide the total direct cost associated with the

mis-fuelling events.

Response - £2837.67

     Q3. If the motor vehicles are owned/maintained by a leasing
company

     please provide the name of the leasing company.

Response - Lex Autolease

Regards

Ian Read
Head of Fleet Services
Veolia Water UK
Desk: 01707 277116 (2116)
[mobile number] (12116)
Fax: 01727 822830
E-mail: [email address]

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References

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1. http://www.veoliawater.co.uk/