Ministerial Submission

M Nicolson made this Freedom of Information request to HM Passport Office

The request was partially successful.

From: M Nicolson

3 July 2011

Dear Identity and Passport Service,

Please provide me with

1 The complete and un-edited ministerial submission, on the
restructure of your passport offices,submitted to the minister in
late 2010.

As you have a monopoly on passports i do not believe this is
commercially sensitive.There is nothing to suggest that your
restructure plans would have any impact on national security. The
decision has now been taken so any exemptions on grounds of
ministerial communications do not apply.

2 In the unlikely event you claim any of this information is
exempt, please provide the ministerial submission with any "exempt"
sentences blacked out.

Yours faithfully,

M Nicolson

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From: IPSFOIs
HM Passport Office

4 July 2011


Attachment 19203 M Nicolson acknow.pdf
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Dear M Nicolson,

Thank you for your email of 3 July. Please find an acknowledgement
attached.

Yours sincerely,

Freedom of Information Team

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From: IPSFOIs
HM Passport Office

1 August 2011


Attachment 19203 Nicolson response.pdf
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Dear M Nicolson,

Thank you for your email of 3 July. Please find a response attached.

<<19203 Nicolson response.pdf>>

Yours sincerely,

Freedom of Information Team

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From: M Nicolson

2 September 2011

Dear IPSFOIs,

The deadline of 30th August has passed and you have so far failed
to provide the requested information. There are no obvious reasons
why you have failed to do so and are in breach of FOI legislation.

Please provide the requested information without any further delay.

Yours sincerely,

M Nicolson

NB I have twice asked you to correct the response to my other FOI
request (Your Ref 18819) but you have failed even to acknowledge
matters. Please remedy this with immediate effect.

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From: IPSFOIs
HM Passport Office

2 September 2011


Attachment 19203 Nicolson PIT.pdf
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Dear M Nicolson,

Thank you for your email of 2 September. Please find document attached.

<<19203 Nicolson PIT.pdf>>

Yours sincerely,

Freedom of Information Team

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From: M Nicolson

28 September 2011

Dear IPSFOIs,

Having failed to provide the requested information within 60 days,
IPS have now broken the law which gives you an absolute maximum of
60 days to respond to a FOI request.

Please provide the requested information in full forthwith.

I also request you provide me with a full explanation of why you
have witheld this information beyond the 60 days.

Yours sincerely,

M Nicolson

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From: M Nicolson

26 October 2011

Dear Sarah Rapson (or present head of IPS),

As you have ultimate accountability for your staff I am contacting
you directly.

It is now over 4 weeks beyond the maximum permited period to
respond to an FOI request and I still await the document(s) or
alternatively a refusal to provide them.You will, no doubt, be
aware that this is in breach of the law.I trust you will ensure the
documents are provided, or a refusal to provide them is given
immediately.

As this matter has been going on for an unreasonable length of time
already, I consider a response within the next 48 hours an
appropriate timescale.

Yours sincerely,

M Nicolson

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From: IPSFOIs
HM Passport Office

27 October 2011


Attachment FOI 19203 Nicolson response.pdf
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Attachment Newport submission redacted.pdf
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Dear Mr Nicolson,

We are now in a position to reply substantively to your request of 3 July.
Please find a response attached.

<<FOI 19203 Nicolson response.pdf>> <<Newport submission redacted.pdf>>

Yours sincerely,

Freedom of Information Team

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From: M Nicolson

29 October 2011

Dear Identity and Passport Service,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Identity and Passport
Service's handling of my FOI request 'Ministerial Submission'.

My request was for the complete and un-edited ministerial
submission, on the restructure of your passport offices,submitted
to the minister in late 2010. What I have been provided with is a
communication between Paul Pugh and Damian Green updating him on
the 90 day consultation with PCS and the drafting of EIA for the
Welsh Secretary.This is clearly not the complete and un-edited
ministerial submission on the restructure of your organisation.

The document provided is not what was requested.The 90 day
consultation period is to discuss the proposals that were submitted
to the minister in late 2010 ( i.e the last 4 months of the year).
It is these proposals,that made it a legal requirement to enter a
90 day consultation period,that I have requested and still wish
provided.

So far your handling of matters has been extremely disappointing.
Firstly in exceeding the legal timeline for replying.Secondly in
only replying, within 24 hours, once i had asked Sarah Rapson for a
response. Thirdly on failing to provide the information requested
and providing information that was not requested as an alternative.

I believe my original request was clear enough in what I wanted and
do not believe that the information provided could be deemed to
have met my request in part or in full.

Please provide the requested information within 20 working days as
any further delay is likely to be interpreted as an attempt to
withhold information.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/mi...

Yours faithfully,

M Nicolson

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From: Information Access

31 October 2011

To M Nicolson

Thank you for your email of 29 October 2011, in which you ask for an internal review of Identity and Passport Service's handling of your FOI request 'Ministerial Submission'.

We will aim to send you a full response by 26 November 2011 which is twenty working days from the date when we received your request.

The internal review will be carried out by K. Mulvaney (ref 19203). If you have any questions then please do not hesitate to contact us.

Thank you

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From: FOI Responses

24 November 2011


Attachment 19203 Internal review response.pdf
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Dear Mr Nicholson,

 

Please see attached our response to your request for an Internal Review
regarding your Freedom of Information request for a ministerial
submission.

 

Yours sincerely

 

Information Access Team

 

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From: IPSFOIs
HM Passport Office

28 November 2011


Attachment M Nicolson PIT 20758.pdf
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Dear M Nicolson,

Thank you for your email of 29 October. Please find a letter attached.

Yours sincerely,

Freedom of Information Team

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From: IPSFOIs
HM Passport Office

23 December 2011


Attachment FOI 20758 M Nicolson further PIT.pdf
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Dear M Nicolson,

Please find document attached.

<<FOI 20758 M Nicolson further PIT.pdf>>

Yours sincerely,

Freedom of Information Team

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From: M Nicolson

28 January 2012

Dear IPSFOIs,

Your assurance that you would give me a reply by 26th of January
has passed without any communication.

Please provide the requested information.

Yours sincerely,

M Nicolson

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From: IPSFOIs
HM Passport Office

30 January 2012


Attachment FOI 20758 M Nicolson further PIT.pdf
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Dear M Nicolson,

Further to our email of 23 December. Please find document attached.

<<FOI 20758 M Nicolson further PIT .pdf>>

Yours sincerely,

Freedom of Information Team

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From: IPSFOIs
HM Passport Office

9 February 2012


Attachment FOI 20758 M Nicolson response.pdf
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Dear M Nicolson,

Further to our letters of 28 November, 23 December 2011 and 30 January
2012, we are now in a position to reply substantively to your e-mail of 29
October 2011. Please find a response attached.

<<FOI 20758 M Nicolson response.pdf>>

Yours sincerely,

Freedom of Information Team

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From: M Nicolson

29 February 2012

Dear Identity and Passport Service,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Identity and Passport
Service's handling of my FOI request 'Ministerial Submission'.

The requested document should be a reasonable, coherent,
comprehensive and fully thought through communication of the
passport service as it stood and the various alternative directions
that IPS could take. Public servants should be fully aware that
they are subject to scrutiny by those they serve, and any advice
offered, or views expressed in the document should not be
inappropriate, illegal or ill-advised. It is not about the public
servants being willing to offer frank advice or candid assessments
they have an obligation to do so and indeed are paid to do just
that. If public scrutiny inhibits the advice offered or views
expressed by figures within IPS it raises serious questions about
their suitability for employment within a public body. The option
is there to redact any individuals name (or other identifier) on
releasing this document, if redaction is considered an appropriate
course of action. It is essential that the public have access to
this document given the costs to the taxpayer in your restructure
and the impact it has had on the service they can now access.

IPS have not been asked to provide minutes of meetings, telephone
calls, e-mails, briefings etc... where individuals might express
themselves a little more openly.They have been asked to provide a
document that will have taken months to prepare and will have been
drafted and re-drafted, until satisfied with its content, before
submission to the minister. The refusal to release this document(s)
is unsustainable under FOI if IPS are to be seen as being open,
transparent and accountable for their decisions.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/mi...

Yours faithfully,

M Nicolson

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From: Patel Reshma (IMS)

1 March 2012


Attachment 20758 Nicolson 2012 03 01 IR acknowledgement letter.pdf
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Dear M Nicolson,

 

Please find the attached acknowledgement letter for your internal review
request.

 

Many Thanks

Reshma Patel

 

 

 

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From: FOI Requests

28 March 2012


Attachment 20758 further consideration letter.pdf
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Dear M Nicolson,

 

Please see attached letter regarding your request for an internal review.

 

Regards

 

N Dibsdale

Information Access Team: Case Officer

Information Management Services

Home Office

 

 

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From: M Nicolson

1 May 2012

Dear FOI Requests,

A reply is now overdue.Please provide the requested information
without any further delay.

Yours sincerely,

M Nicolson

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From: FOI Requests

1 May 2012

Thank you for contacting the FOI Requests mailbox.
Your message has been logged and will be dealt with shortly.
We aim to provide a response to all FOI requests within 20 working days.
If your message is with regard to an existing FOI case or is a general
query please ensure you have left any file references and contact details.
Thank you.

 

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From: FOI Responses

3 May 2012

Dear M Nicolson,

I have now taken on responsibility for completing the internal review of your Freedom of Information request- reference 20758. Please accept my apologies that a response has yet to be provided to you. Please be reassured however that a full reply will be provided to you very shortly, adressing the concerns you have raised around the initial response given to you. In the interim if you have any queries or concerns please do not hesistate to contact me.

Kind regards,

R. Clifford

R. Clifford I Information Access Team I Information Management Service (IMS) I Shared Services Directorate I Finance and Corporate Services Group I Ground Floor Seacole I 2 Marsham Street I London I SW1P 4DF

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From: FOI Responses

13 June 2012


Attachment Internal review 20758 cover letter.pdf
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Attachment Internal review of FOI 20758.pdf
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Dear M Nicolson,

 

Please find attached a copy of the internal review of the handling of your
Freedom of Information request to the Home Office – reference 20758.
Please accept my apologies for the length of time it has taken to provide
you with this response.

 

Kind regards,

 

R. Clifford

 

R.Clifford I Information Access Team I Information Management Service
(IMS) I Shared Services Directorate I Financial & Commercial Group
I Ground Floor Seacole I 2 Marsham Street I London

 

 

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From: M Nicolson

13 June 2012

Dear FOI Responses,

Thank you for providing some additional data.

I will need some time to look into your response and digest the
information provided.In the meantime, it is my belief that your
response is provided well outwith the legal maximum of 60 working
days. Can you please clarify (a) Why this is and (b) Will you
automatically refer this to the Information Commissioner's Office
given it is a breach of FOI law ?

Yours sincerely,

M Nicolson

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From: FOI Responses

13 June 2012

This mailbox does not accept incoming messages. Any FOI requests or
inquiries should be sent to [1][email address].

 

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References

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From: FOI Responses

13 June 2012

This mailbox is unable to accept incoming messages and your email has been
automatically redirected to [1][email address] for a
response. Please use this email address for any further queries.

 

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From: FOI Responses

13 June 2012

Dear M Nicolson,

Thank you for your comments regarding the internal review of FOI request 20758. As before, I offer my apologies for the length of time taken to complete the review process.

The Home Office endeavours to complete all internal reviews within 20 working days of receipt of a complaint. Regrettably in this case that target was substantially exceeded. Section 45(2)(e) of the Freedom of Information Act provides that public authorities should make provision to handle complaints made regarding responses given to requests for information under the Act. The Information Commissioner's Office advises that a public authority should ensure that any internal review carried out is completed within a reasonable timeframe. There is no specific legal requirement governing the length of time taken to complete an internal review, however, as previously stated, it is recognised that the time taken to complete the internal review in this instance was excessive and accordingly not in line with the best practice guidance of the Information Commissioner's Office on this matter.

As detailed in the covering letter attached to the internal review report you retain the right to refer this matter to the Information Commissioner's Office should you remain unsatisfied with the response provided to you.

Yours sincerely,

R. Clifford

R.Clifford I Information Access Team I Information Management Service (IMS) I Shared Services Directorate I Financial & Commercial Group I Ground Floor Seacole I 2 Marsham Street I London

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Things to do with this request

Anyone:
HM Passport Office only: