Minimum Qualification Levels

john o'sullivan made this Freedom of Information request to Post Office Limited Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was refused by Post Office Limited.

Dear Post Office Limited,1)What is the minimum hours a branch must be open to count as a Branch?2)What is the minimum sum of Compensation that can be offered to count as "an offer?"

Yours faithfully,

john o'sullivan

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2024/00487

Dear John O'Sullivan,

Thank you for your request for information which was received on 25th
March. Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 24th
April.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2024/00487

Dear John O'Sullivan,

We are writing with regards to your information rights request, which was
received on 25 March.

We have started to consider your request; however, we require further
information before we are able to proceed.

Please can you clarify what you mean by question 2) What is the minimum
sum of Compensation that can be offered to count as "an offer?"

As you will appreciate the statutory timescale for our response to your
request will not commence until we are supplied with the further
information which we require.

If we do not hear from you within 14 days, we will close this case with no
further action taken.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

john o'sullivan

Dear [email address],Thank you for seeking clarification.Does the offer of nil pounds count as an offer?I dont see that this needs an restart on the time allowed unless you are ashamed to admit you consider offering a Horizon victim nothing as" an offer?"I notice you dont ask if I mean 60 minitues counts as an hour or 240 minutes is 4 hours.Why are you playing these games?

Yours sincerely,

john o'sullivan

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear John O'Sullivan,

Please find the response attached relating to your Freedom of Information
request.

We apologise for the delay in responding.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

john o'sullivan

Dear [email address],Thank you for a reply.Have I got this right,a branch does not need to be open to count as a branch and an offer of no money counts as an offer?POL Management get bonuses for branch numbers and compensation offers made?

Yours sincerely,

john o'sullivan

information.rights, Post Office Limited

1 Attachment

Dear John O’Sullivan,

 

Thank you for your email.

 

As you have not requested recorded information, under the Freedom of
Information Act 2000, we are not obliged to respond to your email. We once
again remind you of the Information Commissioner’s Office (ICO) guidance
on how to access information from a public authority, should you wish to
submit a request for recorded information. This can be found at the
following link:

 

[1]https://eur01.safelinks.protection.outlo....

 

With kind regards,

 

Information Rights

Data Protection and Information Rights Team

100 Wood Street

London

EC2V 7ER

 

[2]postoffice.co.uk

 

[3]Logo, company name Description automatically generated

 

 

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