Migration of tax credit claimants to universal credit

Dan Norris made this Freedom of Information request to Department for Work and Pensions Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was refused by Department for Work and Pensions.

Dear Department for Work and Pensions,

On 28/03/2023 the Minister for Employment wrote to the Chair of the Work and Pensions Select Committee, the letter included the following: “The Department has put in place robust governance arrangements to assess our readiness to scale the migration of tax credit claimants to ensure it is safe and secure to proceed. We are satisfied that the right processes, resources, communications, service stability, security and other key factors are in place to begin increasing the volume of moves.” https://committees.parliament.uk/publica...

(1) Please release the criteria against which readiness to scale managed migration is being assessed.
(2) Please provide the assessment of readiness against those criteria.

If your position is that only (1) can be provided under the Act then please provide that information.

Yours faithfully,

Daniel Norris

DWP freedom-of-information-requests, Department for Work and Pensions

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Dear Dan Norris,

I am writing in response to your request for information, received 13th
April.

Yours sincerely,

DWP Central FoI Team

Dear Department for Work and Pensions,

1. The request has been refused under s.22 FOI Act 2000.

2. The DWP response states that the requested information will be included in the Universal Credit Programme Board (UCPB) papers, which are routinely published after two years.

3. I would like to challenge the decision on the basis that the condition at s.22(1)(c) is not met and so s.22 is not engaged and that, in any event, the public interest in disclosing the information outweighs the public interest in maintaining the exemption. These matters overlap and so the following section identifies factors relevant to both.

4. In July 2022 the Social Security Advisory Committee (SSAC), an advisory non-departmental public body sponsored by DWP stated that (https://www.gov.uk/government/publicatio...
“We have been told that the UC Programme has established its own internal performance metrics and specific criteria that inform decisions about scaling up or moving on to a new phase of implementation. The Programme is also responsible for assessing how it measures up against those criteria. This information is shared with the UC Programme Board, but not published, making it difficult for interested parties to understand the progress being made or for Parliament to hold the SRO properly to account. In our view, this amounts to the UC Programme setting and marking its own homework.
We are conscious that there is a two-year lag on the publication of UC Programme Board minutes, but we are of the strong view that issues relating to exit criteria should be published contemporaneously. We believe that doing so would strengthen the SRO’s internal and external accountabilities. In particular, this would strengthen Parliament’s ability to hold the current and future SROs to account for decisions they have taken.”

5. SSAC recommended that:
“We recommend that:
(a) the current criteria for moving to the next phase are published before summer recess, and subsequently within one month of amendments being agreed by the UC Programme Board, to ensure that there is transparency about the Programme’s intentions […]”

6. SSAC called for the contemporaneous publication of scaling criteria, without the two year delay that would result from them being published in the UCPB papers. SSAC is just one of the bodies which have called for greater transparency over the rollout and scaling of managed migration. These calls for greater transparency indicate that the public interest favours the publication of the requested information.

Yours faithfully,

Dan Norris

DWP freedom-of-information-requests, Department for Work and Pensions

Thank you for contacting the Department for Work and Pensions (DWP).
 
This is an automated confirmation that your request for information has
been received by the DWP Freedom of Information mailbox and will be
processed accordingly.
 
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Internal Review (IR) requests only – If you have submitted a non FOI or IR
related email then we may not be able to action it.
 
 
Timescales for responding
 
Freedom of Information (FOI) Requests
 
If your email is a valid FOI request, as per Section 8 of the FOI Act
2000, you can normally expect a response within 20 working days.
 
Internal Review (IR) Requests
 
You can normally expect a response within 20 working days.
 
We will respond to all valid FOI and IR requests within our statutory
timescales, if we are unable to do so then we will contact you to explain
why. Please note that we are not able to process your FOI or IR request in
any shorter timescales that you may indicate.
 
 
Receiving a response from us
 
Please note that email FOI and IR responses will be issued from
[email address]
 
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk by your email account
provider.  
 
 
Further Information
 
Should you have any further queries in connection with your FOI or IR
request please contact us.
 
More information on the DWP can be accessed on gov.uk here –
[1]https://www.gov.uk/government/organisati...
 

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References

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freedom-of-information-request@dwp.gov.uk,

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Dear Dan Norris,

I am writing in response to your request for information, received 27th
April.

Yours sincerely,

DWP Central FoI Team