Midfield Lodge Care Home Cambridge Road, Oakington, Cambridge CB24 3BG

The request was partially successful.

Dear Cambridgeshire County Council,

Would you please provide:

1) Number of Safeguarding alerts/concerns received from or in connection with the above named home from all sources (the home itself, family, hospital, etc)

2) Number of Investigations conducted in response to safeguarding alerts, complaints, allegations of abuse, etc.

3) Outcome of the investigations conducted. (e.g. substantiated, not substantiated, partially substantiated, etc.)

4) Number of Deaths (for any reason, expected or otherwise) of any person who used the care service

5) Number of Incidents reported to or investigated by the police, again not necessarily related to safeguarding concerns.

6) Number of Pressure Ulcers of any grade reported by the provider or external medical staff or family, etc.

7) Number of complaints received by anyone and by any route (phone, email, in person, letter, etc) in connection with this home.

Please provide these figures in the following way:

Breakdown of the above for years 2014, 2015 for full year; and for 2016 between January and June. If any of the numbers are fewer than 5 for certain years, and you would therefore be unable to disclose them, please feel free to add the numbers for different years together and provide the total number.

Thank you in advance for your assistance.

Yours faithfully,

M Mahboob

FOI, Cambridgeshire County Council

Dear M Mahboob

 

Re: Freedom of Information Request ref 6784

 

Thank you for your email which was received on 12 July 2016 in which you
requested information about Midfield Lodge care home.

 

Your request will be dealt with in line with the Freedom of Information
Act and its regulations.  In accordance with the Act, the Council aims to
respond to all requests within 20 working days, in this instance, by 9
August 2016.

 

If we require further information, clarification or a fee in order to
fulfil your request we will contact you again.  Please quote the reference
number above in all future correspondence concerning this request.

 

Yours sincerely,

 

 

Jo Withey

Information Governance Officer

Cambridgeshire County Council

SH1001

Shire Hall

Castle Hill

Cambridge

CB3 0AP

01223 729164

[1]www.cambridgeshire.gov.uk
[2]www.cambridgeshire.net

 

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Families Information Service, Cambridgeshire County Council

1 Attachment

Good Afternoon,

 

I write with reference to your request of 12^th July 2016, which has been
dealt with under the Freedom of Information Act 2000 and our response is
attached.

 

Please accept my apologies for the delay in responding to your request.
Due to technical difficulties with our IT system, we have been unable to
send your response to you until today and, as a result, also could not
email to inform you that your response would be late. We are sorry for any
inconvenience caused.

 

I hope this information is helpful, but if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review, please write to Catherine Preston,
Information Governance Manager, Box SH1001, Shire Hall, Cambridge, CB3 0AP
([1][Cambridgeshire County Council request email]) within 40 days of the date of this email.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

 

Generally, the ICO will not undertake a review or make a decision on a
request until after the internal review process has been completed.

 

Kind Regards,

 

 

Nikki Clare
Data and Business Support Assistant
Children, Families and Adults Information Team
Children, Families and Adults Services
Cambridgeshire County Council
e: [2][email address]

 

The information in this email is confidential and may be legally
privileged. It is intended solely for the addressee. If you receive this
email by mistake please notify the sender and delete it immediately.
Opinions expressed are those of the individual and do not necessarily
represent the opinion of Cambridgeshire County Council. All sent and
received email from Cambridgeshire County Council is automatically scanned
for the presence of computer viruses and security issues. Visit
[3]www.cambridgeshire.gov.uk

References

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