MFDs & Print

Terrence Barlow made this Freedom of Information request to Canterbury City Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Response to this request is long overdue. By law, under all circumstances, Canterbury City Council should have responded by now (details). You can complain by requesting an internal review.

Dear Canterbury City Council,

1. Number of Printers within the University?
2. Did you lease/rent or purchase the printers?
3. If leased/rented what is the annual lease/rent charge?
4. Who are the main printer supplier(s)?
5. Does the University have a support contract(s) for Printers?
6. What is the length of the printer support contract?
7. What are the start and end dates for the print support
contract(s)?
8. What is the approximate spend on printers and consumables
during the last financial year?
9. What is the total mono print volume per annum?
10. What is the total colour print volume per annum?
11. What is the number of MFD’s or Photocopiers within the
University?
12. Who are the main MFD/Copier Suppliers(s)
13. What is the length of the MFD/copy contract(s)?
14. What are the start and end dates on the MFD/copy contracts(s)?
15. Approximate spend on MFD’s/copiers and consumables during the last
financial year?
16. If leased/rented what is the annual lease/rent charge?
17. What is the total mono MFD/copy volume per annum?
18. What is the total colour MFD/copy volume per annum?
19. Does the University have a managed print contract?
20. What are the start and end dates for this contract?
21. Which procurement route or framework was used to procure this
service?
22. Does the University have one or more onsite print rooms?
23. If the University has an onsite print room is this managed in
house or outsourced?
24. How many staff work in the print room (s)?
25. Who are the main MFD/Photocopier Suppliers(s) for the
Print room devices?
26. What is the length of the MFD/Photocopier contract(s) for the
Print room?
27. What are the start and end dates on the MFD/Photocopier
contracts(s) for the Print room?
28. If leased/rented what is the annual lease/rent charge?
29. Which procurement route or framework was used to procure this
service?
30. What is the approximate spend on MFD’s/Photocopiers and
consumables for the last financial year for the print room?
31. What is the total mono MFD/copy volume per annum?
32. What is the total colour MFD/copy volume per annum?

Yours faithfully,

Terrence Barlow

CCC FOI, Canterbury City Council

Thank you for submitting a Freedom of Information request.  Your email has
been forwarded to the Freedom of Information and Data Protection
Co-ordinator.

 

We endeavour to respond to all Freedom of Information requests within 20
working days but if we think the request requires extra time we will
contact you to let you know.

 

Kind regards

 

Freedom of Information Team

Canterbury City Council

CCC FOISupport, Canterbury City Council

6 Attachments

Reference:         4674

Title:                      MFDs & Print

 

Thank you for your freedom of information request.

 

Canterbury City Council has no responsibility for the information you have
requested in respect of university print rooms.  Rather, it would be the
university itself who manage this service. Depending on which university
it is you are seeking this information in relation to, their contact
details will be available via their website and they may be able to assist
you further with your request.

If you are unhappy with the way your enquiry has been dealt with, you may
ask for an internal review by e-mailing [1][email address] or by
following the procedure set out on the council’s website. 

If you are still dissatisfied after an internal review, you may appeal to
the Information Commissioner, Wycliffe House, Water Lane, Wilmslow SK9
5AF.

Kind regards,

 

Emma

 

 

Freedom of Information Team

Democratic Services

Canterbury City Council

CANTERBURY

CT1 1YW

Tel: 01227 862325

[2]www.canterbury.gov.uk

 

[3][IMG]    [4][IMG]    [5][IMG]         [6][IMG]       [7][IMG]   
     [8][IMG]

 

Please give us your views through our [9]customer satisfaction survey.

 

show quoted sections

CCC FOISupport, Canterbury City Council

6 Attachments

Reference:         4737

Title:                      Mail services

 

Thank you for your freedom of information request.

 

Please see below for our response. 

If you are unhappy with the way your enquiry has been dealt with, you may
ask for an internal review by e-mailing [1][email address] or by
following the procedure set out on the council’s website. 

If you are still dissatisfied after an internal review, you may appeal to
the Information Commissioner, Wycliffe House, Water Lane, Wilmslow SK9
5AF.

Kind regards,

 

Emma

 

 

Freedom of Information Team

Democratic Services

Canterbury City Council

CANTERBURY

CT1 1YW

Tel: 01227 862325

[2]www.canterbury.gov.uk

 

[3][IMG]    [4][IMG]    [5][IMG]         [6][IMG]       [7][IMG]   
     [8][IMG]

 

Please give us your views through our [9]customer satisfaction survey.

 

 

 

Reference:         4737

Title:                      Mail services

Date of reply:    08 September 2017

 

Summary:          

Request for information concerning mail and digital processes

 

Question 1

Does the Council manage its own incoming mail or is this service
outsourced?

 

Our response:

Yes, this is managed in house.

 

Question 2

If outsourced, who is the current provider, when did the contract start
and what is the contract term?

 

Our response:

Not applicable

 

Question 3

Is any of the incoming mail scanned or is it physically transported across
the Council?

 

Our response:

Both

 

Question 4

If the service is provided in house how many staff are involved in:

a.    Distributing incoming mail?

 

Our response:

1.4 FTE

 

b.    Collecting outgoing mail?

 

Our response:

1.4 FTE

 

Question 5

What is the volume of outgoing mail sent by the Council?

 

Our response:

Circa 600k per annum

 

Question 6

Does the Council have any centralized services for printing and sending
mail?

 

Our response:

Yes

 

Question 7

Does the Council have any hybrid mail services for sending letters or
other correspondence?

No

 

Question 8

If yes, who is the hybrid mail provider, when did this contract start and
what was the contract term?

 

Our response:

Not applicable

 

Question 9

Does the Council have any software products for sending letters
electronically or SMS reminders to its residents?

 

Our response:

No

 

Question 10

If so what software products are used, when where these installed and what
is the contract term for support?

 

Our response:

Not applicable

 

Question 11

What is the name and title of the person who is responsible for the mail
contracts?

 

Our response:

Shaun Egglesden

 

Question 12

Who is your Business Transformation Officer or similar?

 

Our response:

Peter Davies

 

Question 13

Does the council have a particular cost saving target over the next few
years through back-office process efficiencies? Who is responsible for
achieving this target?

 

Our response:

Yes, Peter Davies 

 

Question 14

Does the Council have a fleet of franking machines? If so how many & what
are the costs to run in terms of lease and postage cost 1st and 2nd class?

 

Our response:

No

 

Question 15

How much does the Council currently spend on outbound mail annually?

 

Our response:

Circa £180k 

 

Question 16

Does the Council support & promote ‘agile workers’?

 

Our response:

Yes 

 

Question 17

Does the Council have a project to promote digital or on-line citizen
communication?

 

Our response:

Yes