MFD / Print Hardware

Response to this request is long overdue. By law, under all circumstances, Washwood Heath Academy, Birmingham should have responded by now (details). You can complain by requesting an internal review.

Dear Sir/ Madam,

We would be grateful if you could help in answering our request for information for the following questions; answering for A-C on questions 1-8.
a) Photocopiers/MFDs (Multi-Functional Devise)
b) Printers
c) Print room / reprographic
Q1. Please name all the Photocopier/Printer resellers that you have contacts with and buy from.
Q2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1?
Q3. What year and month is the next hardware refresh due?
Q4. Please name the number of devices deployed by the School?
Q5. In reply to question 4, which department/facility are those located?
Q6. Please name the brand and model of the devices mentioned and the spend for each product.
Q7. Details on how these were procured. i.e. By Framework
i. Procurement method
ii. If Framework, please state which one.
Q8. Do you normally purchase equipment as services or as capital?
Q9. What is your annual print/copy volume and spend?
Q10. Who is the person(s) within your organization responsible for the MFD's and print hardware contract(s)? Please provide their title and their contact details.

Kind regards,
Jamie