MFD & Print

Response to this request is long overdue. By law, under all circumstances, Arden and Greater East Midlands Commissioning Support Unit should have responded by now (details). You can complain by requesting an internal review.

Dear Arden and Greater East Midlands Commissioning Support Unit,

Please provide information on the following;
1. Number of Printers within the Trust?
2. Did you lease/rent or purchase the printers?
3. If leased/rented what is the annual lease/rent charge?
4. Who are the main printer supplier(s)?
5. Does the Trust have a support contract(s) for Printers?
6. What is the length of the printer support contract?
7. What are the start and end dates for the print support
contract(s)?
8. What is the approximate spend on printers and consumables
during the last financial year?
9. What is the total mono print volume per annum?
10. What is the total colour print volume per annum?
11. What is the number of MFD’s or Photocopiers within the
Trust?
12. Who are the main MFD/Copier Suppliers(s)
13. What is the length of the MFD/copy contract(s)?
14. What are the start and end dates on the MFD/copy contracts(s)?
15. Approximate spend on MFD’s/copiers and consumables during the last
financial year?
16. If leased/rented what is the annual lease/rent charge?
17. What is the total mono MFD/copy volume per annum?
18. What is the total colour MFD/copy volume per annum?
19. Does the Trust have a managed print contract?
20. What are the start and end dates for this contract?
21. Which procurement route or framework was used to procure this
service?
22. Does the Trust have one or more onsite print rooms?
23. If the Trust has an onsite print room is this managed in
house or outsourced?
24. How many staff work in the print room (s)?
25. Who are the main MFD/Photocopier Suppliers(s) for the
Print room devices?
26. What is the length of the MFD/Photocopier contract(s) for the
Print room?
27. What are the start and end dates on the MFD/Photocopier
contracts(s) for the Print room?
28. If leased/rented what is the annual lease/rent charge?
29. Which procurement route or framework was used to procure this
service?
30. What is the approximate spend on MFD’s/Photocopiers and
consumables for the last financial year for the print room?
31. What is the total mono MFD/copy volume per annum?
32. What is the total colour MFD/copy volume per annum?

Yours faithfully,

Andrew Smith

CONTACTUS, England (NHS ENGLAND), Arden and Greater East Midlands Commissioning Support Unit

** Please be aware we are experiencing a high volume of emails and
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FOI, England (NHS ENGLAND), Arden and Greater East Midlands Commissioning Support Unit

Dear Andrew Smith,

 

Thank you for your communication dated 27 February 2019.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, your request is being dealt with
under the terms of the FOI Act, and has been allocated the following
reference number: FOI-058689.

 

Your exact request was:

 

“Dear Arden and Greater East Midlands Commissioning Support Unit,

 

Please provide information on the following;

1.       Number of Printers within the Trust?

2.       Did you lease/rent or purchase the printers?

3.       If leased/rented what is the annual lease/rent charge?

4.       Who are the main printer supplier(s)?

5.       Does the Trust have a support contract(s) for Printers?

6.       What is the length of the printer support contract?

7.       What are the start and end dates for the print support

contract(s)?

8.       What is the approximate spend on printers and consumables

during the last financial year?

9.       What is the total mono print volume per annum?

10.     What is the total colour print volume per annum?

11.     What is the number of MFD’s or Photocopiers within the

Trust?

12.     Who are the main MFD/Copier Suppliers(s)

13.     What is the length of the MFD/copy contract(s)?

14.     What are the start and end dates on the MFD/copy contracts(s)?

15. Approximate spend on MFD’s/copiers and consumables during the last

financial year?

16.     If leased/rented what is the annual lease/rent charge?

17.     What is the total mono MFD/copy volume per annum?

18.     What is the total colour MFD/copy volume per annum?

19.     Does the Trust have a managed print contract?

20.     What are the start and end dates for this contract?

21.     Which procurement route or framework was used to procure this

service?

22.     Does the Trust have one or more onsite print rooms?

23.     If the Trust has an onsite print room is this managed in

house or outsourced?

24.     How many staff work in the print room (s)?

25.     Who are the main MFD/Photocopier Suppliers(s) for the

Print room devices?

26.     What is the length of the MFD/Photocopier contract(s) for the

Print room?

27.     What are the start and end dates on the MFD/Photocopier

contracts(s) for the Print room?

28.     If leased/rented what is the annual lease/rent charge?

29.     Which procurement route or framework was used to procure this

service?

30.     What is the approximate spend on MFD’s/Photocopiers and

consumables for the last financial year for the print room?

31.     What is the total mono MFD/copy volume per annum?

32.     What is the total colour MFD/copy volume per annum?”

 

NHS England does not hold information in relation to your request.
However, we are unable to begin processing your request without further
clarification.

 

Under Section 1(3) of the FOI Act, an authority is not obliged to comply
with an FOI request when it reasonably requires further information in
order to identify and locate the information requested.

 

Your request was addressed to a Commissioning Support Unit (CSU); however,
references were made throughout to ‘your trust’. As such, we would be
grateful if you could clarify:

 

o Which organisation your request relates to.

 

It may help if we explain that NHS England is not the same as ‘the NHS in
England’. The NHS in England is not a single organisation but is made up
of a range of organisations such as Hospitals, Clinical Commissioning
Groups (CCGs) and Ambulance Trusts. NHS England is responsible for
commissioning primary care services such as GP and dental surgeries, as
well as some specialised secondary care services. Therefore, any recorded
information NHS England may be able to provide in response to an FOI
request will generally relate to the services NHS England commissions.

 

For information on commissioned services and the types of information NHS
England holds can be found on our [1]website and [2]publication scheme.
For further information on the NHS, its structure and other NHS
organisations please refer to [3]NHS.uk.

 

Please be assured we are keen to assist with your enquiry. However, we
cannot guarantee that Section 12 or any other exemptions under the FOI act
will not apply to any further information requested.

 

Please send your clarified request to [4][Arden and Greater East Midlands Commissioning Support Unit request email] quoting
your reference number as it appears in the subject bar.

 

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [5][Arden and Greater East Midlands Commissioning Support Unit request email]

 

 

 

 

 

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Dear FOI, England (NHS ENGLAND),

Please replace "Trust" therefore with CCG and respond accordingly.

Yours sincerely,

Andrew Smith

FOI, England (NHS ENGLAND & NHS IMPROVEMENT - X24), Arden and Greater East Midlands Commissioning Support Unit

 

 

Dear Andrew Smith,

 

Re: Freedom of Information request (Our Ref: FOI-059006)

 

Thank you for your Freedom of Information (FOI) request dated 10 April
2019.

 

Your exact request was:-

 

“Please replace "Trust" therefore with CCG and respond accordingly.

 

Please provide information on the following;

 

1.       Number of Printers within the Trust?

 

2.       Did you lease/rent or purchase the printers?

 

3.       If leased/rented what is the annual lease/rent charge?

 

4.       Who are the main printer supplier(s)?

 

5.       Does the Trust have a support contract(s) for Printers?

 

6.       What is the length of the printer support contract?

 

7.       What are the start and end dates for the print support

 

contract(s)?

 

8.       What is the approximate spend on printers and consumables

 

during the last financial year?

 

9.       What is the total mono print volume per annum?

 

10.     What is the total colour print volume per annum?

 

11.     What is the number of MFD’s or Photocopiers within the

 

Trust?

 

12.     Who are the main MFD/Copier Suppliers(s)

 

13.     What is the length of the MFD/copy contract(s)?

 

14.     What are the start and end dates on the MFD/copy contracts(s)?

 

15. Approximate spend on MFD’s/copiers and consumables during the last

 

financial year?

 

16.     If leased/rented what is the annual lease/rent charge?

 

17.     What is the total mono MFD/copy volume per annum?

 

18.     What is the total colour MFD/copy volume per annum?

 

19.     Does the Trust have a managed print contract?

 

20.     What are the start and end dates for this contract?

 

21.     Which procurement route or framework was used to procure this

 

service?

 

22.     Does the Trust have one or more onsite print rooms?

 

23.     If the Trust has an onsite print room is this managed in

 

house or outsourced?

 

24.     How many staff work in the print room (s)?

 

25.     Who are the main MFD/Photocopier Suppliers(s) for the

 

Print room devices?

 

26.     What is the length of the MFD/Photocopier contract(s) for the

 

Print room?

 

27.     What are the start and end dates on the MFD/Photocopier

 

contracts(s) for the Print room?

 

28.     If leased/rented what is the annual lease/rent charge?

 

29.     Which procurement route or framework was used to procure this

 

service?

 

30.     What is the approximate spend on MFD’s/Photocopiers and

 

consumables for the last financial year for the print room?

 

31.     What is the total mono MFD/copy volume per annum?

 

32.     What is the total colour MFD/copy volume per annum?”

 

NHS England does not hold this information.

 

It may help if we explain that the NHS in England is not a single
organisation but is made up of a range of organisations such as Hospitals,
Clinical Commissioning Groups (CCGs) and Ambulance Trusts. NHS England is
responsible for commissioning primary care services such as GP and dental
surgeries, as well as some specialised secondary care services. Therefore,
any recorded information NHS England may be able to provide in response to
an FOI request will generally relate to the services NHS England
commissions. For information on commissioned services and the types of
information NHS England holds can be found on our [1]website and
[2]publication scheme. For further information on the NHS, its structure
and other NHS organisations please refer to NHS website [3]here.

 

Clinical Commissioning Groups (CCGs) are responsible for financing their
office requirements, as such, you may wish to redirect your enquiry to
individual CCGs. You can find CCG contact information on the NHS website
at the following web link:

 

[4]http://www.nhs.uk/ServiceDirectories/Pag...

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [5][Arden and Greater East Midlands Commissioning Support Unit request email]

 

Please quote the reference number FOI-059006 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [6][email address]  

Website: [7]www.ico.org.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [8][Arden and Greater East Midlands Commissioning Support Unit request email].

 

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [Arden and Greater East Midlands Commissioning Support Unit request email]

 

              

 

 

 

 

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Dear FOI, England (NHS ENGLAND & NHS IMPROVEMENT - X24),

I'm confused, are you able to send me the information I requested in February or not? You originally said that you wanted clarification around the word Trust being used instead of CCG. I did that so are you able to send me the information now?

Yours sincerely,

Andrew Smith

Dear FOI, England (NHS ENGLAND & NHS IMPROVEMENT - X24),

Please can someone reply to my request?

Yours sincerely,

Andrew Smith

FOI, England (NHS ENGLAND & NHS IMPROVEMENT - X24), Arden and Greater East Midlands Commissioning Support Unit

 

Dear Andrew Smith,

 

Please accept our apologies for this delayed reply. As per our previous
response, NHS England is not responsible for office procurement concerning
Clinical Commissioning Groups (CCGs) or Hospital Trusts. NHS England is
responsible for commissioning primary care services such as GP and dental
surgeries, as well as some specialised secondary care services. Your
request is a matter for individual CCGs and Trusts to answer as NHS
England does not possess this information. Please use the following
contact web links to all Trusts and CCGs and again, please accept our
apologies for this late response.

 

Hospital Trusts contact link:
[1]https://www.nhs.uk/servicedirectories/pa...

 

Clinical Commissioning Groups contact link:
[2]http://www.nhs.uk/ServiceDirectories/Pag...

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [3][Arden and Greater East Midlands Commissioning Support Unit request email]

 

Please quote the reference number FOI-059006 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [4][email address]  

Website: [5]www.ico.org.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [6][Arden and Greater East Midlands Commissioning Support Unit request email].

 

 

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [7][Arden and Greater East Midlands Commissioning Support Unit request email]

 

 

 

 

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