Dear Hertfordshire County Council,

1. Please state who is your supplier for:
a) MFDs/ MPS
b) Print room/ reprographics
2. Please can you confirm the start and expiry dates for your contracts for:
a) MFDs/ MPS
b) Print room/ reprographics
3. Please can you confirm the number of devices you have for:
a) MFDs/ MPS
b) Print room/ reprographics
4. Please can you confirm if the contracts are managed internally or through a managed print provider:
a) MFDs/ MPS
b) Print room/ reprographics
5. Please can you confirm the person and their role who is in charge of the procurement for printing and any managed print contracts?
a) MFD's/MPS
b) Print room/ reprographics
6. Who is in charge of the day to day running of MFD devices from a IT/Tech point of view?
a) MFD's/MPS
b) Print room/ reprographics
7. Does the organisation hold paper based records?
If so, are these held in-house or are the stored with a 3rd party? Please state the 3rd party supplier.
8. Does the organisation have a mail room?
If yes, how many staff work in the mail room?
9. Does the organisation have a hybrid mail system?
If yes, what system do you use?

Thank you, have a great week,

Yours faithfully,

Joseph Peacock

Information Governance, Hertfordshire County Council

4 Attachments

Dear Mr Peacock

 

Reference number: FOI/RAP/03/20/18998

 

Thank you for your email of the 9^th March 2020 requesting the following
information:-

 

 1. Please state who is your supplier for:

 a. MFDs/ MPS
 b. Print room/ reprographics

 2. Please can you confirm the start and expiry dates for your contracts
for:

 a. MFDs/ MPS
 b. Print room/ reprographics

 3. Please can you confirm the number of devices you have for:

 a. MFDs/ MPS
 b. Print room/ reprographics

 4. Please can you confirm if the contracts are managed internally or
through a managed print provider:

 a. MFDs/ MPS
 b. Print room/ reprographics

 5. Please can you confirm the person and their role who is in charge of
the procurement for printing and any managed print contracts?

 a. MFD's/MPS
 b. Print room/ reprographics

 6. Who is in charge of the day to day running of MFD devices from a
IT/Tech point of view?

 a. MFD's/MPS
 b. Print room/ reprographics

 7. Does the organisation hold paper based records?

 a. If so, are these held in-house or are the stored with a 3rd
party? Please state the 3rd party supplier.

 8. Does the organisation have a mail room?

 a. If yes, how many staff work in the mail room?

 9. Does the organisation have a hybrid mail system?

 a. If yes, what system do you use?

 

Your request for information is being considered under the Freedom of
Information Act 2000/ Environmental Information Regulations 2004. We will
respond to your request as quickly as possible, and by the end of 6^th
April 2020 at the latest.

 

If you have any questions, please do not hesitate to contact me, quoting
the reference number above.

               

Yours sincerely

 

 

 

 

Ingrid Howard
Information Access Practitioner

Information Access Team
Hertfordshire County Council  
223 County Hall, Pegs Lane, Hertford, SG13 8DE, Postal Point:
[1][IMG] CH0320
T: 01992 555642  (Internal 26542) 
E: [2][Hertfordshire County Council request email]

 

[3]Hertfordshire County Council Facebook[4]Hertfordshire County
Council Twitter[5]Hertfordshire County Council email updates

 

 

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References

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Dear Information Governance,

Thank you for all that you are doing, please stay safe. I will wait as long as needed for your reply,

Yours sincerely,

Joseph Peacock

Information Governance, Hertfordshire County Council

3 Attachments

Dear Mr Peacock

 

Reference number: FOI/RAP/03/20/18998

 

On 9^th March 2020 we received the following request for information from
you:-

 

Our Response

 

Your request for information has been considered under the Freedom of
Information Act 2000 I can confirm that Hertfordshire County Council does
hold the information you have requested, and can respond as follows: -

 

 1. Please state who is your supplier for:

 a. MFDs/ MPS

Konica Minolta

 b. Print room/ reprographics

Konica Minolta

 

 2. Please can you confirm the start and expiry dates for your contracts
for:

 a. MFDs/ MPS

Please Refer to the Contract Register HCC1306301 under the - [1]IT &
Communications-[2]Hardware -Other IT Hardware section of our Contracts
Register

 

[3]https://www.hertfordshire.gov.uk/Contrac...

 

 b. Print room/ reprographics

Please Refer to the Contract Register HCC1911319

 

 3. Please can you confirm the number of devices you have for:

 a. MFDs/ MPS

479

 b. Print room/ reprographics

6

 

 4. Please can you confirm if the contracts are managed internally or
through a managed print provider:

 a. MFDs/ MPS

For office-based services - Managed Provider

              

               For print/reprographics

 a. MFDs/ MPS

The contract is managed internally

 b. Print room/ reprographics

The contract is managed internally

 

 5. Please can you confirm the person and their role who is in charge of
the procurement for printing and any managed print contracts?

 a. MFD's/MPS

For office-based services - Contracts Manager

              

For print/reprographics

 a. MFDs/ MPS

Corporate ICT

 b. Print room/ reprographics

Herts FullStop

 

 6. Who is in charge of the day to day running of MFD devices from a
IT/Tech point of view?

 a. MFD's/MPS

For office-based services - Konica Minolta

              

For print/reprographics

 a. MFDs/ MPS

Corporate ICT

 b. Print room/ reprographics

Herts FullStop

 

 7. Does the organisation hold paper-based records?

Yes, HCC has paper-based records.

 a. If so, are these held in-house or are the stored with a 3rd party?
Please state the 3rd party supplier.

Some records stored on-site majority with an off-site storage provider -
OASIS

 

 8. Does the organisation have a mail room?

Yes, it is run on our behalf by SERCO

 a. If yes, how many staff work in the mail room?

We operate 4 mail rooms with a total of 23 staff including supervisors and
couriers.

 

 9. Does the organisation have a hybrid mail system?

No

 a. If yes, what system do you use?

 

If you have any questions, please do not hesitate to contact me, quoting
the reference above. To find out more about Freedom of Information, please
visit [4]http://www.hertfordshire.gov.uk/your-cou...

 

If you are unhappy with the way the County Council has handled your
request for information you may request an internal review of the request.
This will be carried out by a member of the County Council Legal Services
Team, who has had no prior involvement with the request. Requests for an
internal review should be sent to the Information Governance Unit at the
address above.

 

If you are unhappy with the outcome of the internal review you are
entitled to ask the Information Commissioner to investigate your
complaint. You should write to: FOI/EIR Complaints Resolution, Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

 

Yours sincerely

 

 

Ingrid Howard
Information Access Practitioner

Information Access Team
Hertfordshire County Council  
223 County Hall, Pegs Lane, Hertford, SG13 8DE, Postal Point: CH0320
T: 01992 555848 (Internal 25848) 
E: [5][Hertfordshire County Council request email]

 

[6]Hertfordshire County Council Facebook[7]Hertfordshire County Council
Twitter[8]Hertfordshire County Council email updates

 

References

Visible links
1. https://www.hertfordshire.gov.uk/Contrac...
2. https://www.hertfordshire.gov.uk/Contrac...
3. https://www.hertfordshire.gov.uk/Contrac...
4. http://www.hertfordshire.gov.uk/your-cou...
5. mailto:[Hertfordshire County Council request email]
6. https://www.facebook.com/hertscountycoun...
7. http://www.twitter.com/hertscc
8. https://www.hertfordshire.gov.uk/statweb...