Dear Hillingdon Borough Council,

Please can you assist me through the Freedom of Information in providing the following information:
1. Please state who is your supplier for:
a) MFDs/ MPS
b) Print room/ reprographics
2. Please can you confirm the start and expiry dates for your contracts for:
a) MFDs/ MPS
b) Print room/ reprographics
3. Please can you confirm the number of devices you have for:
a) MFDs/ MPS
b) Print room/ reprographics
4. Please can you confirm if the contracts are managed internally or through a managed print provider:
a) MFDs/ MPS
b) Print room/ reprographics
5. Please, can you confirm the person and their role who is in charge of the procurement for printing and any managed print contracts?
a) MFD's/MPS
b) Print room/ reprographics
6. Who is in charge of the day to day running of MFD devices from an IT/Tech point of view?
a) MFD's/MPS
b) Print room/ reprographics
7. Does the council hold paper-based records?
If so, are these held in-house or are stored with a 3rd party? Please state the 3rd party supplier.
8. Does the council have a mailroom?
If yes, how many staff work in the mailroom?
9. Does the council have a hybrid mail system?
If yes, what system does the council use?

Yours faithfully,

Joseph Peacock

Residents Services FOI, Hillingdon Borough Council

Dear Joseph Peacock,
I am writing in response to your request for information under the Freedom
of Information Act 2000, received 06/01/2020

 

Under the Freedom of Information Act 2000 we have 20 working days to
respond to your requests.  Therefore the deadline for our response
is 03/02/2020

 

If we require further information or clarification from you in order to
assist us in responding to your request, or if we require a fee to be paid
before we can respond we will contact you shortly.

 

 

Yours sincerely

 

Michelle Barber

Members Liaison Officer /FOI Officer

Residents Services

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FOI ., Hillingdon Borough Council

Dear Joseph Peacock

 

I am writing in response to your request for information below.

 

Please see the council's response below

 

Questions Response
Please state
who is your
supplier for:
 1. Xerox
1. a) MFDs/ MPS
 2. We do not have a print room or reprographics department.  Large scale commercial print jobs are completed by Gpex
b) Print
room/
reprographics
Please can
you confirm
the start and
expiry dates
for your
contracts  1. 01/02/18
2. for:
 2. N/A
a) MFDs/ MPS

b) Print
room/
reprographics
Please can
you confirm
the number of
devices you
have for:  1. 88 Xerox devices
3.
a) MFDs/ MPS  2. none

b) Print
room/
reprographics
Please can
you confirm
if the
contracts are
managed
internally or
through a  1. Managed by on-premise infrastructure supported by Xerox Print Services
4. managed print
provider:  2. Gpex Printing Services

a) MFDs/ MPS

b) Print
room/
reprographics
Please, can
you confirm
the person  1. Joanna Allen, ICT Contracts Manager
and their
role who is  2. Joanna Allen, ICT Contracts Manager
in charge of
the All Procurement activities are conducted according to published processes:
procurement
5. for printing [1]https://archive.hillingdon.gov.uk/articl...
and any
managed print [2]https://archive.hillingdon.gov.uk/articl...
contracts?
[3]https://archive.hillingdon.gov.uk/articl...
a) MFDs/ MPS
[4]https://archive.hillingdon.gov.uk/articl...
b) Print
room/
reprographics
Who is in
charge of the
day to day
running of
MFD devices
from an  1. The ICT Department maintains on-premise architecture, and takes first-line calls from users.  Software support provided by Xerox.
6. IT/Tech point
of view?  2. Gpex

a) MFDs/ MPS

b) Print
room/
reprographics
Does the
council hold
paper-based
records?

If so, are Yes.
7. these held
in-house or Recent records stored by relevant department on-premise.  Archived files stored by MJF Records management.
are stored
with a 3rd
party? Please
state the 3rd
party
supplier.
Does the
council have
a mailroom?
8. Yes - currently 2.5FTE
If so, how
many staff
work in the
mailroom?
Does the
council have
a hybrid mail
system?
9. No
If so, what
system does
the council
use?

 

 

If you wish to request an internal review of our response you should
write, within 2 months, to:

Office Managing Partner, Legal Services, Civic Centre, High St, Uxbridge,
UB8 1UW (or via email to [5][Hillingdon Borough Council request email] marked for the attention
of the Office Managing Partner).

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply to the Information Commissioner for a decision. The
Information Commissioner can be contacted at: Information Commissioner’s
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

Regards

 

Nathalie Chuhan

 

Data Protection &
Freedom of Information Officer
Legal Services (3E 04)
London Borough of Hillingdon
Civic Centre
High Street
Uxbridge
UB8 1UW
T: 01895  556351

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