Dear Cambridgeshire County Council,

1. Number of Printers within the Council?
2. Did you lease/rent or purchase the printers?
3. If leased/rented what is the annual lease/rent charge?
4. Who are the main printer supplier(s)?
5. Does the council have a support contract(s) for Printers?
6. What is the length of the printer support contract?
7. What are the start and end dates for the print support
contract(s)?
8. What is the approximate spend on printers and consumables
during the last financial year?
9. What is the total mono print volume per annum?
10. What is the total colour print volume per annum?
11. What is the number of MFD’s or Photocopiers within the
Council?
12. Who are the main MFD/Copier Suppliers(s)
13. What is the length of the MFD/copy contract(s)?
14. What are the start and end dates on the MFD/copy contracts(s)?
15. Approximate spend on MFD’s/copiers and consumables during the last
financial year?
16. If leased/rented what is the annual lease/rent charge?
17. What is the total mono MFD/copy volume per annum?
18. What is the total colour MFD/copy volume per annum?
19. Does the council have a managed print contract?
20. What are the start and end dates for this contract?
21. Which procurement route or framework was used to procure this
service?
22. Does the council have one or more onsite print rooms?
23. If the council has an onsite print room is this managed in
house or outsourced?
24. How many staff work in the print room (s)?
25. Who are the main MFD/Photocopier Suppliers(s) for the
Print room devices?
26. What is the length of the MFD/Photocopier contract(s) for the
Print room?
27. What are the start and end dates on the MFD/Photocopier
contracts(s) for the Print room?
28. If leased/rented what is the annual lease/rent charge?
29. Which procurement route or framework was used to procure this
service?
30. What is the approximate spend on MFD’s/Photocopiers and
consumables for the last financial year for the print room?
31. What is the total mono MFD/copy volume per annum?
32. What is the total colour MFD/copy volume per annum?

Yours faithfully,

Andrew Smith

FOI, Cambridgeshire County Council

Dear Andrew

Re: Freedom of Information Request ref 1107973

Thank you for your email. Your request will be dealt with in line with the Freedom of Information Act and its regulations. In accordance with the Act, the Council aims to respond to all requests within 20 working days, in this instance by 11th July 2019.

If we require further information, clarification or a fee in order to fulfil your request we will contact you again. Please quote the reference number above in all future correspondence concerning this request.

Kind regards

Information Management Team
Tel: 01223 699137
Box No. OCT1224, Cambridgeshire County Council, Shire Hall, Cambridge, CB3 0AP

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FOI, Cambridgeshire County Council

Dear Andrew Smith

We are working on providing a full response to your Freedom of Information request however, unfortunately we have been unable to meet the deadline.
We are prioritising your request and aim to respond to you very shortly, in the next couple of days, as we verify our data.
Please accept our sincere apologies for this delay which is not the high level of service we strive to provide. If you have any questions, or if there is anything further I can help with, please do not hesitate to contact me.

Thanks and best wishes
Josephine Bailey

Information Management Analyst
Information Governance Team
Cambridgeshire County Council
Team: 01223 699137
Direct: 01223 703831

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Dear FOI,

Please can you tell me when I can expect a response to my request?

Yours sincerely,

Andrew Smith

FOI, Cambridgeshire County Council

Dear Andrew Smith

Thank you for your email. Please accept my apologies for the extended delay in responding to your request.
We are reviewing our final response and aim to have a completed response by next week.

Thanks and best wishes
Josephine Bailey

Information Management Analyst
Information Governance Team
Cambridgeshire County Council
Team: 01223 699137

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FOI, Cambridgeshire County Council

Dear Andrew Smith

 

Freedom of Information Act request response – Ref 1107973.

 

Cambridgeshire County Council has now considered your request under the
Freedom of Information Act.  We can confirm that we do hold the
information requested by you. Please find our response as set out below. 

 

Request

 

1.            Number of Printers within the Council?

2.            Did you lease/rent or purchase the printers?

3.            If leased/rented what is the annual lease/rent charge?

4.            Who are the main printer supplier(s)?

5.            Does the council have a support contract(s) for Printers?

6.            What is the length of the printer support contract?

7.            What are the start and end dates for the print support

contract(s)?

8.            What is the approximate spend on printers and consumables

during the last financial year?

9.            What is the total mono print volume per annum?

10.         What is the total colour print volume per annum?

11.         What is the number of MFD’s or Photocopiers within the

Council?

12.         Who are the main MFD/Copier Suppliers(s)

13.         What is the length of the MFD/copy contract(s)?

14.         What are the start and end dates on the MFD/copy contracts(s)?

15.         Approximate spend on MFD’s/copiers and consumables during the
last

financial year?

16.         If leased/rented what is the annual lease/rent charge?

17.         What is the total mono MFD/copy volume per annum?

18.         What is the total colour MFD/copy volume per annum? 

19.         Does the council have a managed print contract?

20.         What are the start and end dates for this contract?

21.         Which procurement route or framework was used to procure this

service?

22.         Does the council have one or more onsite print rooms?

23.         If the council has an onsite print room is this managed in

house or outsourced?

24.         How many staff work in the print room (s)?

25.         Who are the main MFD/Photocopier Suppliers(s) for the

Print room devices?

26.         What is the length of the MFD/Photocopier contract(s) for the

Print room?

27.         What are the start and end dates on the MFD/Photocopier

contracts(s) for the Print room?

28.         If leased/rented what is the annual lease/rent charge?

29.         Which procurement route or framework was used to procure this

service?

30.         What is the approximate spend on MFD’s/Photocopiers and

consumables for the last financial year for the print room?

31.         What is the total mono MFD/copy volume per annum?

32.         What is the total colour MFD/copy volume per annum? 

 

Our response

 

1.            Number of Printers within the Council?

This information is not held in an easily accessible format that allows
for the data to be reported as printers are not managed centrally.

Collating this data would require contacting each department in the
council to confirm purchasing any printers in the last 5-10 years as an
example.

Even a few minutes spent manually checking each of the transactions across
the council would take over 18 hours  We are therefore unable to provide
the requested information within the ‘appropriate limit’ of 18 hours and
your request is therefore refused under Section 12 of the FOI Act.

12) Exemption where cost of compliance exceeds appropriate limit

(1)          Section 1(1) does not oblige a public authority to comply
with a request for information if the authority estimates that the cost of
complying with the request would exceed the appropriate limit.

As we have provided the figures for the MFD’s below to the best of our
ability within the appropriate limit we hope this if of assistance.

 

2.            Did you lease/rent or purchase the printers?

Purchased.

 

3.            If leased/rented what is the annual lease/rent charge?

Not Applicable.

 

4.            Who are the main printer supplier(s)?

We do not have a main supplier for printers as they are not managed
centrally but by each department. Collating this data would require
contacting each department in the council to confirm purchasing any
printers and collecting the details of suppliers in the last 5-10 years as
an example.

Even a minute spent manually checking each of the transactions across the
council over many years would take over 18 hours  We are therefore unable
to provide the requested information within the ‘appropriate limit’ of 18
hours and your request is therefore refused under Section 12 of the FOI
Act.

12) Exemption where cost of compliance exceeds appropriate limit

(1)          Section 1(1) does not oblige a public authority to comply
with a request for information if the authority estimates that the cost of
complying with the request would exceed the appropriate limit.

As we have provided the details for the MFD’s below to the best of our
ability within the appropriate limit we hope this if of assistance.

 

5.            Does the council have a support contract(s) for Printers?

No.

 

6.            What is the length of the printer support contract?

Not Applicable.

 

7.            What are the start and end dates for the print support
contract(s)?

Not Applicable.

 

8.            What is the approximate spend on printers and consumables
during the last financial year?

This information is not held in an easily accessible format that allows
for the data to be reported as printers are not managed centrally.
Collating this data would require contacting each department in the
council to gather any spend on printers and consumables during the last
financial year.

Even a minute spent manually checking each of the transactions across the
council would take over 18 hours  We are therefore unable to provide the
requested information within the ‘appropriate limit’ of 18 hours and your
request is therefore refused under Section 12 of the FOI Act.

12) Exemption where cost of compliance exceeds appropriate limit

(1)          Section 1(1) does not oblige a public authority to comply
with a request for information if the authority estimates that the cost of
complying with the request would exceed the appropriate limit.

Our council spend over £500 is publically available here and contains some
figures for printing costs over the last financial year:
[1]https://data.cambridgeshireinsight.org.u...

 

9.            What is the total mono print volume per annum?

10.         What is the total colour print volume per annum?

This information is not held in an easily accessible format that allows
for the data to be reported as printers are not managed centrally.
Collating this data would require contacting each department in the
council to collect their print volume if this was recorded.

We are therefore unable to provide the requested information within the
‘appropriate limit’ of 18 hours and your request is therefore refused
under Section 12 of the FOI Act.

12) Exemption where cost of compliance exceeds appropriate limit

(1)          Section 1(1) does not oblige a public authority to comply
with a request for information if the authority estimates that the cost of
complying with the request would exceed the appropriate limit.

As we have provided the details for the MFD’s below to the best of our
ability within the appropriate limit we hope this if of assistance.

 

11.         What is the number of MFD’s or Photocopiers within the
Council?

There are currently 168 MFDs within the council.

 

12.         Who are the main MFD/Copier Suppliers(s)

Canon.

 

13.         What is the length of the MFD/copy contract(s)?

Three + 1 years.

 

14.         What are the start and end dates on the MFD/copy contracts(s)?

This information is not held in an easily accessible format that allows
for the data to be reported as the start and end dates vary for each
device. Collating this data would require checking the details of each of
168 devices and collating a list.

We are therefore unable to provide the requested information within the
‘appropriate limit’ of 18 hours and your request is therefore refused
under Section 12 of the FOI Act.

12) Exemption where cost of compliance exceeds appropriate limit

(1)          Section 1(1) does not oblige a public authority to comply
with a request for information if the authority estimates that the cost of
complying with the request would exceed the appropriate limit.

As we have provided the other details for the MFD’s below to the best of
our ability within the appropriate limit we hope this if of assistance.

 

15.         Approximate spend on MFD’s/copiers and consumables during the
last financial year?

Estimated spend a year: £380,000.

 

16.         If leased/rented what is the annual lease/rent charge?

This information is not held in an easily accessible format that allows
for the data to be reported as the annual lease details will vary for each
device. Collating this data would require checking the details of each of
168 devices and collating a list.

We are therefore unable to provide the requested information within the
‘appropriate limit’ of 18 hours and your request is therefore refused
under Section 12 of the FOI Act.

12) Exemption where cost of compliance exceeds appropriate limit

(1)          Section 1(1) does not oblige a public authority to comply
with a request for information if the authority estimates that the cost of
complying with the request would exceed the appropriate limit.

As we have provided the other details for the MFD’s below to the best of
our ability within the appropriate limit we hope this if of assistance.

 

17.         What is the total mono MFD/copy volume per annum?

Volume in the last 12 months: 13,175,807

 

18.         What is the total colour MFD/copy volume per annum? 

Volume in the last 12 months: 4,278,304

 

19.         Does the council have a managed print contract?

No.

 

20.         What are the start and end dates for this contract?

Not Applicable.

 

21.         Which procurement route or framework was used to procure this
service?

Not Applicable.

 

22.         Does the council have one or more onsite print rooms?

No.

 

23.         If the council has an onsite print room is this managed in
house or outsourced?

Not Applicable.

 

24.         How many staff work in the print room (s)?

Not Applicable.

 

25.         Who are the main MFD/Photocopier Suppliers(s) for the Print
room devices?

Not Applicable.

 

26.         What is the length of the MFD/Photocopier contract(s) for the
Print room?

Not Applicable.

 

27.         What are the start and end dates on the MFD/Photocopier
contracts(s) for the Print room?

Not Applicable.

 

28.         If leased/rented what is the annual lease/rent charge?

Not Applicable.

 

29.         Which procurement route or framework was used to procure this
service?

Not Applicable.

 

30.         What is the approximate spend on MFD’s/Photocopiers and
consumables for the last financial year for the print room?

Not Applicable.

 

31.         What is the total mono MFD/copy volume per annum?

Not Applicable.

 

32.         What is the total colour MFD/copy volume per annum?  

Not Applicable.

 

Complaints

I hope this information is helpful but if you are unhappy with the service
you have received in relation to your request and wish to make a complaint
or request a review, you should write to Information Management, at either
[Cambridgeshire County Council request email] or by post at Box No. OCT1224, Shire Hall,
Cambridge CB3 0AP within 40 days of the date of this e-mail.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF, or via their website: https://ico.org.uk/.

 

Generally, the ICO will not undertake a review or make a decision on a
request until the internal review process has been completed.

 

Yours sincerely,

 

Josephine Bailey

Information Management Analyst

 

Information Governance Team

Cambridgeshire County Council

Email: [Cambridgeshire County Council request email]

Tel: 01223 699137

 

 

 

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