Metropolitan Line timetables

cjemery made this Freedom of Information request to Transport for London

Response to this request is long overdue. By law, under all circumstances, Transport for London should have responded by now (details). You can complain by requesting an internal review.

From: cjemery

22 June 2011

Dear Transport for London,

Please send me the current Met Line Working Timetable. And also the
latest draft of the timetable which is planned for implementation
in Dec 2011

Yours faithfully

C J Emery

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From: LU CSC FOI
Transport for London

27 June 2011

Thanks for taking the time to contact the London Underground Customer Service Centre, requesting information under the Freedom of Information Act. I’m writing to let you know that we’ve received your enquiry.

We will deal with your request as soon as possible and in any case provide you with a response within 20 working days. However, if we are unable to answer your comments within this time, we will keep you updated about the progress of your case until you receive a full response.

In the meantime, if you have any queries or would like to discuss your request, please do not hesitate to contact us on 0845 3309880. We’re open 7 days a week from 8am to 8pm.

Kind Regards

LU Customer Services

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From: LU CSC FOI
Transport for London

27 June 2011


Attachment Your Right to Appeal.pdf
8K Download View as HTML


Date: 27 June 2011

Dear Mr Emery

Thank you for your email received by London Underground. You asked for Working Timetables.

Your request has been considered under the requirements of the Freedom of Information Act. I can confirm that we do hold the information you require.

Our timetables are only held in hard copy form, if you can provide a postal address, I will arrange for the current timetable to be sent to you. There is a new Metropolitan line timetable due for publication in late July 2011, please let me know if you require this timetable also.

We have not yet prepared timetables that will be implemented later in the year but if you would like to discuss your request or have any other questions please contact me on 0845 3309880.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Shirley Xavier
Knowledge Manager

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From: cjemery

27 June 2011

Dear LU CSC FOI,

Originally I sent an e-mail direct to you using the 'foi' address
on your web site. Although I received no acknowledgement I have
recieved by post the current Working Table. Thank you.

Information about the draft December 2011 timetable is still
awaited.

Yours sincerely,

cjemery

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From: cjemery

4 July 2011

Dear LU CSC FOI,

Thank you for your reply. Yes I would like a copy of the July 2011
Met WTT.

Regarding the MET Dec 2011 timetable, this is the most revised
timetable introduced on the Met for many years. LUL Stakeholder
Communications have already quoted to me a few details from it and
I would like to have a complete copy of the current draft.

Yours sincerely,

cjemery

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From: LU CSC FOI
Transport for London

5 July 2011

Thanks for taking the time to contact the London Underground Customer Service Centre, requesting information under the Freedom of Information Act. I’m writing to let you know that we’ve received your enquiry.

We will deal with your request as soon as possible and in any case provide you with a response within 20 working days. However, if we are unable to answer your comments within this time, we will keep you updated about the progress of your case until you receive a full response.

In the meantime, if you have any queries or would like to discuss your request, please do not hesitate to contact us on 0845 3309880. We’re open 7 days a week from 8am to 8pm.

Kind Regards

LU Customer Services

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From: cjemery

22 July 2011

Dear LU CSC FOI,

My request is still outstanding and should have been dealt with by
now.

Please send me a copy of the Working Timetable starting in July
2011 for the Metropolitan Line and also a copy of the draft
Metropolitan Line timetable planned for implementation in Dec 2011.

Yours sincerely,

cjemery

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From: LU CSC FOI
Transport for London

27 July 2011


Attachment Your Right to Appeal.pdf
8K Download View as HTML


Dear Mr Emery

Thank you for your email received by Transport for London (TfL) on 4 July 2011 asking for a copy of the July 2011 Metropolitan timetable. Your request has been considered in accordance with the requirements of the Freedom of Information Act and TfL’s Information access policy. I can confirm we do hold the information you require. The timetable requested is due to be issued to staff on 31 July and I have arranged for the timetable to be posted to your home address previously supplied.

Regarding your earlier request for the current draft of the December 2011 timetable, I am sorry for the delay in responding to you. I have spoken to our Timetables team and can confirm that whilst we are currently planning the changes to Metropolitan line services for later this year there is not a current draft timetable that I can send you. I do appreciate however that our planning team and stakeholder communications have been considering the changes that will be implemented and looking at various options. I am keen to here where I can, please let me know if you want any further details on these considerations which may provide additional details that you have not yet been supplied.

If you have any further questions or I can help further please contact me on 0845 3309880.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Shirley Xavier
Knowledge Manager

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From: cjemery

27 July 2011

Dear LU CSC FOI,

I look forward to receiving the 31st July timetable.

With regard to the Dec 2011 timetable I have been quoted
conflicting off-peak journey durations from Chesham to Baker Street
by Mike Brown (an extra 6.5 minutes) and from Stakeholder
Communications (an extra 13 minutes). I would like to know which is
correct. In case there are other incidences of the service to/from
Chesham being severely down-graded, I would like to see what is
being planned at the moment in detail.

Yours sincerely,

cjemery

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From: LU CSC FOI
Transport for London

27 July 2011

Dear Mr Emery

Thank you for your email. I will raise your comments with our planning and communications team and respond to you shortly.

Kind Regards
Shirley Xavier

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From: cjemery

25 August 2011

Dear LU CSC FOI,

I still have not received the working timetable for the
Metropolitan line which started on 31st July.

Also I have not received any detailed information about the
Decemeber 2011 timetable, although I have had specific details
about certain trains quoted to me by LUL in other correspondence.

This request is long overdue which, by law, you should have
responded to.

Yours sincerely,

cjemery

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