Messerschmitt aircraft used by Rudolf Hess

Response to this request is long overdue. By law, under all circumstances, Royal Air Force Museum should have responded by now (details). You can complain by requesting an internal review.

Dear Royal Air Force Museum,
Are there any documentation or information at the museum relating to the aircraft used by Rudolf Hess in which he flew from Germany to the UK in 1941?

Yours faithfully,

Steve Higgins

Website Enquiries Mailbox, Royal Air Force Museum

I am delighted to tell you that The Royal Air Force Museum, in line with
Government advice will reopen on 6th July.

Research Enquiries

As part of our phased reopening, our Reading Room will be remain closed
until further notice.

We have also suspended our enquiries system, [email address],
to all new enquiries.

Our telephone enquiry service will resume with immediate effect. Please
contact Cosford 01902 376200, London 020 8358 4822.

If you have a general enquiry about our London site, please email:
[email address].

If you have a general enquiry about our Cosford site, please email:
[email address].

A member of the team will answer your enquiry as soon as they can

Thank you for contacting the Royal Air Force Museum.

Please check our website at www.rafmuseum.org for the latest news. We will
continue to update with the latest information The Royal Air Force Museum
at London and Cosford will be closed to the public until further notice,
in line with government guidelines aimed at limiting the spread of
Coronavirus. As a result, I am working from home and you can contact me
through regular channels. Please check our website at www.rafmuseum.org
for the latest news.

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Please Note: This e-mail and its attachments may be confidential. If they
have come to you in error; please reply to this e-mail and let us know. We
have taken steps to ensure that this e-mail is free from any virus, though
we advise the recipient should take their own steps to confirm this.

References

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2. https://twitter.com/rafmuseum
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4. https://instagram.com/rafmuseum
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Website Enquiries Mailbox, Royal Air Force Museum

Dear Steve

Thank you for your email.

Due to the current COVID-19 crisis the RAF Museum has suspended its collections enquiry service until further notice. However, the enquiry service team are working remotely and with limited access to resources will be trying to assist where possible.

I have forwarded the enquiry to the team but a response may not be received until the Museum reopens.
Stay safe!

Kind regards

Odette

Odette Harris
Customer Care Executive
Royal Air Force Museum London
T: 020 8358 4822
www.rafmuseum.org

Please note the Museum opening hours are:

10am - 6pm (Last Entry at 5.30pm) March to October 10am - 5pm (Last Entry at 4.30pm) November to February

If you're using a sat nav to visit the Museum please use postcode NW9 5QW

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Ask Collections, Royal Air Force Museum

Dear Mr Higgins,
Thank you for your email.
Unfortunately we are not currently working from the office, so have limited access to our resources.
We shall, however, find the information for you upon our return.
Sincerely

The Collections Enquiry Team

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Dear Ask Collections,
The response to my freedom of information request is long overdue. By law, under normal circumstances, you should have responded by now.
Please can you advise when the requested information will be passed on to me?

Yours sincerely,

Steve Higgins

Ask Collections, Royal Air Force Museum

Thank you for your email.

Over the summer the RAF Museum will continue to run a limited remote
enquiry service  [1]([email address]) while staff work from
home. The team is logging enquiries received and answering them where
possible. If an answer to the enquiry has not been received within 20
working days, please assume that the enquiry has been logged and will be
answered in due course once staff are allowed back into the office.

The RAF Museum is looking forward to welcoming researchers back to the
Reading Room but it is currently closed while we exploring how we can
provide the safest experience for our staff and researchers.

The aim is to reopen the Reading Room from September onwards (subject to
review during the summer).

The RAF Museum is NOW OPEN. Free admission is by timed arrival only. Book
yours at rafmuseum.org

[2]Facebook [3]Twitter [4]Youtube [5]Instagram [6]TripAdvisor

[7][IMG]

Please Note: This e-mail and its attachments may be confidential. If they
have come to you in error; please reply to this e-mail and let us know. We
have taken steps to ensure that this e-mail is free from any virus, though
we advise the recipient should take their own steps to confirm this.

References

Visible links
1. mailto:([email address]
2. https://facebook.com/rafmuseum
3. https://twitter.com/rafmuseum
4. https://youtube.com/rafmuseum
5. https://instagram.com/rafmuseum
6. http://www.tripadvisor.com/Attraction_Re...
7. http://www.rafmuseum.org.uk/

Ask Collections, Royal Air Force Museum

Dear Mr Higgins, the Government has granted extensions for FOI requests in light of Covid-19 and the limited access staff have to records. We will certainly respond to you as soon as we can. Your enquiry has been logged.
With best wishes

The Collections Enquiry Team
Royal Air Force Museum London
T: 020 8358 4873
www.rafmuseum.org
If travelling to our London site and using SatNAV please use the postcode: NW9 5QW

Thank you very much for your enquiry. Please note that the Museum’s limited enquiry service has undergone a recent review. Making the Museum’s collections available to its audience and enabling research to take place is fundamental to the Museum’s vision and purpose. The Museum is keen to continue sharing its collections and the expertise of its curatorial staff while ensuring that the service is cost-effective in line with its new Strategic Plan to 2030. Please note that a new set of charges have been introduced. Details can be found at https://www.rafmuseum.org.uk/research/re...

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