Mental Health & Wellbeing Digital App FOI

The request was successful.

Dear The Royal Marsden NHS Foundation Trust,

I am making a request under the Freedom of Information Act. Please answer the following questions regarding your organisations use of mobile applications to support employee mental/emotional health and wellbeing.

1. Does your organisation offer any digital apps as a resource for staff to support their mental/emotional health and wellbeing? (e.g. Big White Wall, My Possible Self, Thrive)
Apps may provide advice and guidance to support wellbeing, diary entries or an interactive self-help programme etc. to support the reduction of stress, anxiety and/or depression

2. If yes to Q1 please provide the following information for each app used by the organisation
a. Name of third-party supplier(s)
b. Who is responsible for the payment of the app (i.e. employee or employer)
c. What is the annual price paid for the app in 17/18?
d. Contract start date & end date
e. What date did the app go live in the organisation?
f. Did the organisation use a framework to procure the service? If so, please state the framework used
g. Please list all external systems the app integrates with (e.g. EAP providers, GP referrals)
h. Does the app include any form of financial wellbeing support? (e.g. advice and/or helplines)
i. Through the utilisation of the app, has your organisation seen any quantifiable benefits? Please provide detail on the benefits achieved (e.g. an increase in employee productivity, increase in staff retention, reduction in staff sickness absence or a reduction in occupational health referrals)

3. For each supplier listed in Q2, please indicate the number of employees registered on the app, split by the following staffing groups:

Name of Supplier:
Nursing & HCA’s:
Medical:
Allied Health Professional/ Scientific, Therapeutic and Technical (AHP/STT):
Non-medical Non-clinical (NMNC):
Total:

Thank you in advance for your time.

Yours faithfully,
Charlotte Hart

Freedom of Information, The Royal Marsden NHS Foundation Trust

1 Attachment

Dear Ms Hart,    

 

Thank you for your Freedom of Information request (our ref 4092).

 

We will aim to respond to your request within 20 working days.

 

Many thanks

 

Hannah

 

Hannah Puttock

Corporate Governance Manager

The Royal Marsden NHS Foundation Trust

 

[1]Description: Description: cid:image003.png@01D44E97.2536BEC0

 

To find out more about our Outstanding rating click [2]here

 

 

 

Dear The Royal Marsden NHS Foundation Trust,

 

I am making a request under the Freedom of Information Act. Please answer
the following questions regarding your organisations use of mobile
applications to support employee mental/emotional health and wellbeing.

 

1.            Does your organisation offer any digital apps as a resource
for staff to support their mental/emotional health and wellbeing? (e.g.
Big White Wall, My Possible Self, Thrive)

Apps may provide advice and guidance to support wellbeing, diary entries
or an interactive self-help programme etc. to support the reduction of
stress, anxiety and/or depression

 

2.            If yes to Q1 please provide the following information for
each app used by the organisation

a.            Name of third-party supplier(s)

b.            Who is responsible for the payment of the app (i.e. employee
or employer)

c.             What is the annual price paid for the app in 17/18?

d.            Contract start date & end date

e.            What date did the app go live in the organisation?

f.             Did the organisation use a framework to procure the
service? If so, please state the framework used

g.            Please list all external systems the app integrates with
(e.g. EAP providers, GP referrals)

h.            Does the app include any form of financial wellbeing
support? (e.g. advice and/or helplines)

i.              Through the utilisation of the app, has your organisation
seen any quantifiable benefits? Please provide detail on the benefits
achieved (e.g. an increase in employee productivity, increase in staff
retention, reduction in staff sickness absence or a reduction in
occupational health referrals)

 

3.            For each supplier listed in Q2, please indicate the number
of employees registered on the app, split by the following staffing
groups:

 

Name of Supplier:

Nursing & HCA’s:

Medical:

Allied Health Professional/ Scientific, Therapeutic and Technical
(AHP/STT):

Non-medical Non-clinical (NMNC):

Total:

 

Thank you in advance for your time.

 

Yours faithfully,

Charlotte Hart

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[3][FOI #559614 email]

 

Is [4][The Royal Marsden NHS Foundation Trust request email] the wrong address for Freedom of Information requests
to The Royal Marsden NHS Foundation Trust? If so, please contact us using
this form:

[5]https://www.whatdotheyknow.com/change_re...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[6]https://www.whatdotheyknow.com/help/offi...

 

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[7]https://www.whatdotheyknow.com/help/ico-...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

-------------------------------------------------------------------

 

show quoted sections

References

Visible links
2. https://www.royalmarsden.nhs.uk/CQCoutst...
3. mailto:[FOI #559614 email]
4. mailto:[The Royal Marsden NHS Foundation Trust request email]
5. https://www.whatdotheyknow.com/change_re...
6. https://www.whatdotheyknow.com/help/offi...
7. https://www.whatdotheyknow.com/help/ico-...
8. http://www.royalmarsden.nhs.uk/

Freedom of Information, The Royal Marsden NHS Foundation Trust

1 Attachment

Dear Ms Hart,   

 

Thank you for your Freedom of Information request.

 

The Royal Marsden offers two apps as a resource for staff to support their
mental/emotional health and wellbeing, which are as follows:

 

•             Sleepio which helps staff assess their sleep and improve it.
Sleepio also provides proven techniques to fall asleep faster and stay
asleep through the night. In a minute, you'll get your sleep report and
personalised sleep advice. They also offer a clinically proven, sleep
improvement programme.

•             Be Mindful which provides access to online courses to reduce
stress, depression and anxiety by learning to practise mindfulness in
daily life.

 

Please find below details of the above apps.

        

a. Name of third-party Sleepio Be Mindful
supplier(s)
Good Thinking, Good Thinking, London’s NHS
London’s NHS Digital Digital Mental Wellbeing
Mental Wellbeing Service
Service
b. Who is responsible No cost to Trust or No cost to Trust or Employee
for the payment of the Employee
app (i.e. employee or
employer)
c. What is the annual No cost to Trust No cost to
price paid for the app Trust               
in 17/18?
d.            Contract N/A N/A
start date & end date
e.            What date 10th October 10th October 2018
did the app go live in 2018          
the organisation?
f.             Did the N/A N/A
organisation use a
framework to procure the
service? If so, please
state the framework used
g.            Please Stand alone Stand alone
list all external
systems the app
integrates with (e.g.
EAP providers, GP
referrals)
h.            Does the No No
app include any form of
financial wellbeing
support? (e.g. advice
and/or helplines)
Through the utilisation The Trust has not The Trust has not tracked
of the app, has your tracked its metrics its metrics against these
organisation seen any against these free free apps.
quantifiable benefits? apps.
Please provide detail on
the benefits achieved
(e.g. an increase in
employee productivity,
increase in staff
retention, reduction in
staff sickness absence
or a reduction in
occupational health
referrals)

 

In regards to your questions asking for the number of employees registered
on the app, the Trust does not hold this information.

 

If you are dissatisfied with this response and wish to appeal then please
let me know by writing to:

 

Corporate Governance

The Royal Marsden

Fulham Road

London

SW3 6JJ

 

Or alternatively, you can email: [1][The Royal Marsden NHS Foundation Trust request email]

 

Any complaints will be dealt with through our Internal Review procedure.
If you are still not satisfied following the Internal Review, you have a
right to appeal to the Information Commissioner using the following
contact details:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 01625 545 700

 

Kind regards

 

Hannah

 

Hannah Puttock

Corporate Governance Manager

The Royal Marsden NHS Foundation Trust

0207 811 8239

 

[2]Description: Description: Description: Description:
cid:image003.png@01D44E97.2536BEC0

 

To find out more about our Outstanding rating click [3]here

 

 

 

 

Dear The Royal Marsden NHS Foundation Trust,

 

I am making a request under the Freedom of Information Act. Please answer
the following questions regarding your organisations use of mobile
applications to support employee mental/emotional health and wellbeing.

 

1.            Does your organisation offer any digital apps as a resource
for staff to support their mental/emotional health and wellbeing? (e.g.
Big White Wall, My Possible Self, Thrive)

Apps may provide advice and guidance to support wellbeing, diary entries
or an interactive self-help programme etc. to support the reduction of
stress, anxiety and/or depression

 

2.            If yes to Q1 please provide the following information for
each app used by the organisation

a.            Name of third-party supplier(s)

b.            Who is responsible for the payment of the app (i.e. employee
or employer)

c.             What is the annual price paid for the app in 17/18?

d.            Contract start date & end date

e.            What date did the app go live in the organisation?

f.             Did the organisation use a framework to procure the
service? If so, please state the framework used

g.            Please list all external systems the app integrates with
(e.g. EAP providers, GP referrals)

h.            Does the app include any form of financial wellbeing
support? (e.g. advice and/or helplines)

i.              Through the utilisation of the app, has your organisation
seen any quantifiable benefits? Please provide detail on the benefits
achieved (e.g. an increase in employee productivity, increase in staff
retention, reduction in staff sickness absence or a reduction in
occupational health referrals)

 

3.            For each supplier listed in Q2, please indicate the number
of employees registered on the app, split by the following staffing
groups:

 

Name of Supplier:

Nursing & HCA’s:

Medical:

Allied Health Professional/ Scientific, Therapeutic and Technical
(AHP/STT):

Non-medical Non-clinical (NMNC):

Total:

 

Thank you in advance for your time.

 

Yours faithfully,

Charlotte Hart

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[4][FOI #559614 email]

 

Is [5][The Royal Marsden NHS Foundation Trust request email] the wrong address for Freedom of Information requests
to The Royal Marsden NHS Foundation Trust? If so, please contact us using
this form:

[6]https://www.whatdotheyknow.com/change_re...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[7]https://www.whatdotheyknow.com/help/offi...

 

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[8]https://www.whatdotheyknow.com/help/ico-...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

-------------------------------------------------------------------

 

show quoted sections

References

Visible links
1. mailto:[The Royal Marsden NHS Foundation Trust request email]
3. https://www.royalmarsden.nhs.uk/CQCoutst...
4. mailto:[FOI #559614 email]
5. mailto:[The Royal Marsden NHS Foundation Trust request email]
6. https://www.whatdotheyknow.com/change_re...
7. https://www.whatdotheyknow.com/help/offi...
8. https://www.whatdotheyknow.com/help/ico-...
9. http://www.royalmarsden.nhs.uk/